---
description: If you're in a hunt for the best solution for your business, learn what Zoho Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Zoho Desk](/software/10036/zoho-desk) > [Zoho Desk Alternatives](https://www.getapp.sg/alternatives/10036/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.getapp.sg/alternatives/10036/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3465 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/10317/zoho-desk/vs/freshdesk)
2. **Zendesk Suite** — 4.4/5 (4087 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/9448/10036/zendesk/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91301/zoho-desk/vs/liveagent)
4. **Freshservice** — 4.5/5 (771 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91351/zoho-desk/vs/freshservice)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/8385/10036/livechat/vs/zoho-desk)
6. **SysAid** — 4.5/5 (521 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90863/zoho-desk/vs/sysaid)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91811/zoho-desk/vs/jira-service-management)
8. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90602/zoho-desk/vs/bitrix24)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/20521/zoho-desk/vs/manageengine-service-desk-plus)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/105081/zoho-desk/vs/tidio-chat)
11. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91379/zoho-desk/vs/intercom)
12. **HelpDesk** — 4.6/5 (181 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/116767/zoho-desk/vs/helpdesk)
13. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/2059330/zoho-desk/vs/teamdynamix-itsm-ppm)
14. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
15. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/120371/zoho-desk/vs/boss-solutions-suite)
16. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/2059324/zoho-desk/vs/faveo-helpdesk)
17. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90462/zoho-desk/vs/help-scout)
18. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/102073/zoho-desk/vs/agile-crm)
19. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/2072659/zoho-desk/vs/servicetonic)
20. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/102177/zoho-desk/vs/front)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10036/zoho-desk)
- [View Product Profile](https://www.getapp.sg/software/10036/zoho-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10036/zoho-desk> |
| de-AT | <https://www.getapp.at/alternatives/10036/zoho-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zoho-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10036/zoho-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/10036/zoho-desk> |
| en-CA | <https://www.getapp.ca/alternatives/10036/zoho-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10036/zoho-desk> |
| en-IE | <https://www.getapp.ie/alternatives/10036/zoho-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10036/zoho-desk> |
| en-SG | <https://www.getapp.sg/alternatives/10036/zoho-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10036/zoho-desk> |
| es | <https://www.getapp.es/alternatives/10036/zoho-desk> |
| es-CL | <https://www.getapp.cl/alternatives/10036/zoho-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/10036/zoho-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10036/zoho-desk> |
| fr | <https://www.getapp.fr/alternatives/10036/zoho-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/10036/zoho-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10036/zoho-desk> |
| nl | <https://www.getapp.nl/alternatives/10036/zoho-desk> |
| nl-BE | <https://www.getapp.be/alternatives/10036/zoho-desk> |
| pt | <https://www.getapp.com.br/alternatives/10036/zoho-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/10036/zoho-desk> |

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