---
description: If you're in a hunt for the best solution for your business, learn what Zoho Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Zoho Desk](/software/10036/zoho-desk) > [Zoho Desk Alternatives](https://www.getapp.sg/alternatives/10036/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.getapp.sg/alternatives/10036/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3472 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/10317/zoho-desk/vs/freshdesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18808 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90378/zoho-desk/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/9448/10036/zendesk/vs/zoho-desk)
4. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91301/zoho-desk/vs/liveagent)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/8385/10036/livechat/vs/zoho-desk)
6. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/116767/zoho-desk/vs/helpdesk)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/105081/zoho-desk/vs/tidio-chat)
8. **Dynamics 365** — 4.4/5 (5851 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90844/zoho-desk/vs/dynamics-365)
9. **Bitrix24** — 4.2/5 (1003 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/90602/zoho-desk/vs/bitrix24)
10. **Zoho Assist** — 4.7/5 (1485 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/9913/10036/zoho-assist/vs/zoho-desk)
11. **Salesforce Service Cloud** — 4.5/5 (829 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
12. **Odoo** — 4.2/5 (1329 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/102445/zoho-desk/vs/odoo)
13. **JIRA Service Management** — 4.5/5 (776 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91811/zoho-desk/vs/jira-service-management)
14. **Sobot Nexus** — 4.9/5 (117 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/2079329/zoho-desk/vs/sobot)
15. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/106673/zoho-desk/vs/gladly)
16. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/91207/zoho-desk/vs/agi-self-service)
17. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/102177/zoho-desk/vs/front)
18. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/8391/10036/incontact-call-center-software/vs/zoho-desk)
19. **Supportbench** — 4.8/5 (129 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/105673/zoho-desk/vs/supportbench)
20. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Zoho Desk](https://www.getapp.sg/compare/10036/104597/zoho-desk/vs/genesys-cloud)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10036/zoho-desk)
- [View Product Profile](https://www.getapp.sg/software/10036/zoho-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10036/zoho-desk> |
| de-AT | <https://www.getapp.at/alternatives/10036/zoho-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zoho-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10036/zoho-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/10036/zoho-desk> |
| en-CA | <https://www.getapp.ca/alternatives/10036/zoho-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10036/zoho-desk> |
| en-IE | <https://www.getapp.ie/alternatives/10036/zoho-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10036/zoho-desk> |
| en-SG | <https://www.getapp.sg/alternatives/10036/zoho-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10036/zoho-desk> |
| es | <https://www.getapp.es/alternatives/10036/zoho-desk> |
| es-CL | <https://www.getapp.cl/alternatives/10036/zoho-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/10036/zoho-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10036/zoho-desk> |
| fr | <https://www.getapp.fr/alternatives/10036/zoho-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/10036/zoho-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10036/zoho-desk> |
| nl | <https://www.getapp.nl/alternatives/10036/zoho-desk> |
| nl-BE | <https://www.getapp.be/alternatives/10036/zoho-desk> |
| pt | <https://www.getapp.com.br/alternatives/10036/zoho-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/10036/zoho-desk> |

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