---
description: If you're in a hunt for the best solution for your business, learn what MiContact Center Business has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MiContact Center Business Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [MiContact Center Business](/software/101071/mitel) > [MiContact Center Business Alternatives](https://www.getapp.sg/alternatives/101071/mitel)

# Alternatives to MiContact Center Business

Canonical: https://www.getapp.sg/alternatives/101071/mitel

> Explore the top alternatives to MiContact Center Business. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/90602/101071/bitrix24/vs/mitel)
2. **RingCX** — 4.2/5 (255 reviews) — AI-powered contact center
   - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/105435/mitel/vs/ringcentral-contact-centre)
3. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/91276/101071/five9/vs/mitel)
4. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/104597/mitel/vs/genesys-cloud)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/8391/101071/incontact-call-center-software/vs/mitel)
6. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform
   - [View profile](https://www.getapp.sg/software/100659/talkdesk)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/100659/101071/talkdesk/vs/mitel)
7. **ZIWO** — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
   - [View profile](https://www.getapp.sg/software/131291/ziwo)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/131291/mitel/vs/ziwo)
8. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
   - [View profile](https://www.getapp.sg/software/107107/contactnow)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/107107/mitel/vs/contactnow)
9. **TCN** — 4.5/5 (57 reviews) — Cloud-based call center solution
   - [View profile](https://www.getapp.sg/software/115551/tcn)
   - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/115551/mitel/vs/tcn)
10. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.sg/software/2049433/nextiva-call-center)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2049433/mitel/vs/nextiva-call-center)
11. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.sg/software/2037283/call-center-studio)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2037283/mitel/vs/call-center-studio)
12. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
    - [View profile](https://www.getapp.sg/software/2039855/maxcontact)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2039855/mitel/vs/maxcontact)
13. **Ytel** — 3.9/5 (26 reviews) — Awarded Outbound Contact Center Software (24/7 U.S. Support)
    - [View profile](https://www.getapp.sg/software/104729/x5-cloud-contact-center)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/104729/mitel/vs/x5-cloud-contact-center)
14. **Sharpen** — 4.4/5 (48 reviews) — Happy Agents. Happy Customers.
    - [View profile](https://www.getapp.sg/software/101875/voice)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/101875/mitel/vs/voice)
15. **Servetel** — 3.4/5 (5 reviews) — Communication management solution
    - [View profile](https://www.getapp.sg/software/130627/servetel)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/130627/mitel/vs/servetel)
16. **OXON** — 4.9/5 (14 reviews) — Cloud-based contact center management software
    - [View profile](https://www.getapp.sg/software/106377/oxon)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/106377/mitel/vs/oxon)
17. **GoContact** (0 reviews) — Contact Center as a Service (CCaaS) platform
    - [View profile](https://www.getapp.sg/software/2079139/gocontact)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2079139/mitel/vs/gocontact)
18. **DCDial** (0 reviews) — Contact center solution
    - [View profile](https://www.getapp.sg/software/2058751/dcdial)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2058751/mitel/vs/dcdial)
19. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — Outbound contact center software for business of all sizes
    - [View profile](https://www.getapp.sg/software/121023/ringcentral-engage-voice)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/121023/mitel/vs/ringcentral-engage-voice)
20. **3C Plus** (0 reviews) — Call center software for managing telephony operations
    - [View profile](https://www.getapp.sg/software/2042423/3c-plus)
    - [Compare vs MiContact Center Business](https://www.getapp.sg/compare/101071/2042423/mitel/vs/3c-plus)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Call Center Workforce Management Software](https://www.getapp.sg/directory/3707/call-center-workforce-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/101071/mitel)
- [View Product Profile](https://www.getapp.sg/software/101071/mitel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/mitel/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101071/mitel> |
| en-AU | <https://www.getapp.com.au/alternatives/101071/mitel> |
| en-CA | <https://www.getapp.ca/alternatives/101071/mitel> |
| en-GB | <https://www.getapp.co.uk/alternatives/101071/mitel> |
| en-IE | <https://www.getapp.ie/alternatives/101071/mitel> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101071/mitel> |
| en-SG | <https://www.getapp.sg/alternatives/101071/mitel> |
| en-ZA | <https://www.getapp.za.com/alternatives/101071/mitel> |

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