---
description: If you're in a hunt for the best solution for your business, learn what Avaya Experience Platform has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Avaya Experience Platform Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Avaya Experience Platform](/software/101083/avaya) > [Avaya Experience Platform Alternatives](https://www.getapp.sg/alternatives/101083/avaya)

# Alternatives to Avaya Experience Platform

Canonical: https://www.getapp.sg/alternatives/101083/avaya

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (999 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/90602/101083/bitrix24/vs/avaya)
2. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
   - [View profile](https://www.getapp.sg/software/2049433/nextiva-call-center)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/2049433/avaya/vs/nextiva-call-center)
3. **Genesys Cloud CX** — 4.3/5 (266 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/104597/avaya/vs/genesys-cloud)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/8391/101083/incontact-call-center-software/vs/avaya)
5. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91276/101083/five9/vs/avaya)
6. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91754/101083/salesforce-1-service-cloud/vs/avaya)
7. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91301/101083/liveagent/vs/avaya)
8. **Zendesk Suite** — 4.4/5 (4088 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/9448/101083/zendesk/vs/avaya)
9. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
   - [View profile](https://www.getapp.sg/software/100561/efficy-crm)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100561/101083/efficy-crm/vs/avaya)
10. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100659/101083/talkdesk/vs/avaya)
11. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.sg/software/102731/ringio)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/102731/avaya/vs/ringio)
12. **UJET** — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/110527/avaya/vs/ujet)
13. **InfoFlo** — 4.5/5 (100 reviews) — HIPAA compaliant case management software
    - [View profile](https://www.getapp.sg/software/91218/infoflo)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91218/101083/infoflo/vs/avaya)
14. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/10036/101083/zoho-desk/vs/avaya)
15. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \&amp; strategy planning.
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100180/101083/sprinklr/vs/avaya)
16. **Agile CRM** — 4.1/5 (525 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/102073/avaya/vs/agile-crm)
17. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.sg/software/107757/dixa)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/107757/avaya/vs/dixa)
18. **Freshdesk** — 4.5/5 (3466 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.sg/software/10317/freshdesk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/10317/101083/freshdesk/vs/avaya)
19. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/102177/avaya/vs/front)
20. **Pipedrive** — 4.5/5 (3057 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.sg/software/90507/pipedrive)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/90507/101083/pipedrive/vs/avaya)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.sg/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/101083/avaya)
- [View Product Profile](https://www.getapp.sg/software/101083/avaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/aura-call-center-elite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101083/avaya> |
| en-AU | <https://www.getapp.com.au/alternatives/101083/avaya> |
| en-CA | <https://www.getapp.ca/alternatives/101083/avaya> |
| en-GB | <https://www.getapp.co.uk/alternatives/101083/avaya> |
| en-IE | <https://www.getapp.ie/alternatives/101083/avaya> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101083/avaya> |
| en-SG | <https://www.getapp.sg/alternatives/101083/avaya> |
| en-ZA | <https://www.getapp.za.com/alternatives/101083/avaya> |
| fr | <https://www.getapp.fr/alternatives/101083/avaya> |
| fr-BE | <https://fr.getapp.be/alternatives/101083/avaya> |
| fr-CA | <https://fr.getapp.ca/alternatives/101083/avaya> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya Experience Platform","description":"Whether you would like a cheaper alternative to Avaya Experience Platform or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/101083/avaya","about":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/101083/avaya#webpage","mainEntity":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#software"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"Avaya Experience Platform","url":"https://www.getapp.sg/software/101083/avaya","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/101083/avaya#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11,"ratingValue":4.7}},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/alternatives/101083/avaya#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Avaya Experience Platform","position":3,"item":"/software/101083/avaya","@type":"ListItem"},{"name":"Avaya Experience Platform Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/101083/avaya","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Avaya Experience Platform Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.sg/alternatives/101083/avaya#itemlist","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Nextiva Contact Center","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.sg/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"NiCE CXone","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.sg/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Five9","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.sg/software/91276/five9","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Efficy CRM","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.sg/software/100561/efficy-crm","@type":"ListItem"},{"name":"Talkdesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.getapp.sg/software/100659/talkdesk","@type":"ListItem"},{"name":"Ring.io","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.getapp.sg/software/102731/ringio","@type":"ListItem"},{"name":"UJET","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.sg/software/110527/ujet","@type":"ListItem"},{"name":"InfoFlo","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.getapp.sg/software/91218/infoflo","@type":"ListItem"},{"name":"Zoho Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Sprinklr","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.sg/software/100180/sprinklr","@type":"ListItem"},{"name":"Agile CRM","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.sg/software/102073/agile-crm","@type":"ListItem"},{"name":"Dixa","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.getapp.sg/software/107757/dixa","@type":"ListItem"},{"name":"Freshdesk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"Front","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.sg/software/102177/front","@type":"ListItem"},{"name":"Pipedrive","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.sg/software/90507/pipedrive","@type":"ListItem"}],"numberOfItems":20}
</script>
