---
description: If you're in a hunt for the best solution for your business, learn what Avaya Experience Platform has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Avaya Experience Platform Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Avaya Experience Platform](/software/101083/avaya) > [Avaya Experience Platform Alternatives](https://www.getapp.sg/alternatives/101083/avaya)

# Alternatives to Avaya Experience Platform

Canonical: https://www.getapp.sg/alternatives/101083/avaya

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/90602/101083/bitrix24/vs/avaya)
2. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
   - [View profile](https://www.getapp.sg/software/2049433/nextiva-call-center)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/2049433/avaya/vs/nextiva-call-center)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/104597/avaya/vs/genesys-cloud)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/8391/101083/incontact-call-center-software/vs/avaya)
5. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91754/101083/salesforce-1-service-cloud/vs/avaya)
6. **Five9** — 4.2/5 (485 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91276/101083/five9/vs/avaya)
7. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91301/101083/liveagent/vs/avaya)
8. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/9448/101083/zendesk/vs/avaya)
9. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
   - [View profile](https://www.getapp.sg/software/100659/talkdesk)
   - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100659/101083/talkdesk/vs/avaya)
10. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.sg/software/100561/efficy-crm)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100561/101083/efficy-crm/vs/avaya)
11. **Ring.io** — 4.1/5 (19 reviews) — Intelligent sales call handling with native CRM integration
    - [View profile](https://www.getapp.sg/software/102731/ringio)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/102731/avaya/vs/ringio)
12. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/110527/avaya/vs/ujet)
13. **InfoFlo** — 4.5/5 (101 reviews) — HIPAA compaliant case management software
    - [View profile](https://www.getapp.sg/software/91218/infoflo)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/91218/101083/infoflo/vs/avaya)
14. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/10036/101083/zoho-desk/vs/avaya)
15. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.sg/software/107757/dixa)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/107757/avaya/vs/dixa)
16. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.sg/software/10317/freshdesk)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/10317/101083/freshdesk/vs/avaya)
17. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
    - [View profile](https://www.getapp.sg/software/127955/ricochet)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/127955/avaya/vs/ricochet)
18. **Sprinklr** — 4.3/5 (92 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/100180/101083/sprinklr/vs/avaya)
19. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101083/102073/avaya/vs/agile-crm)
20. **AVOXI** — 4.8/5 (59 reviews) — Hosted business phone system and call center solution
    - [View profile](https://www.getapp.sg/software/101045/avoxi-genius)
    - [Compare vs Avaya Experience Platform](https://www.getapp.sg/compare/101045/101083/avoxi-genius/vs/avaya)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.sg/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/101083/avaya)
- [View Product Profile](https://www.getapp.sg/software/101083/avaya)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/aura-call-center-elite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101083/avaya> |
| en-AU | <https://www.getapp.com.au/alternatives/101083/avaya> |
| en-CA | <https://www.getapp.ca/alternatives/101083/avaya> |
| en-GB | <https://www.getapp.co.uk/alternatives/101083/avaya> |
| en-IE | <https://www.getapp.ie/alternatives/101083/avaya> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101083/avaya> |
| en-SG | <https://www.getapp.sg/alternatives/101083/avaya> |
| en-ZA | <https://www.getapp.za.com/alternatives/101083/avaya> |
| fr | <https://www.getapp.fr/alternatives/101083/avaya> |
| fr-BE | <https://fr.getapp.be/alternatives/101083/avaya> |
| fr-CA | <https://fr.getapp.ca/alternatives/101083/avaya> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya Experience Platform","description":"Whether you would like a cheaper alternative to Avaya Experience Platform or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/101083/avaya","about":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/101083/avaya#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"},"mainEntity":{"@id":"https://www.getapp.sg/alternatives/101083/avaya#software"}},{"name":"Avaya Experience Platform","url":"https://www.getapp.sg/software/101083/avaya","@id":"https://www.getapp.sg/software/101083/avaya#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":11,"ratingValue":4.7}},{"@id":"https://www.getapp.sg/alternatives/101083/avaya#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Avaya Experience Platform","position":3,"item":"/software/101083/avaya","@type":"ListItem"},{"name":"Avaya Experience Platform Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/101083/avaya","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Avaya Experience Platform Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/101083/avaya#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Nextiva Contact Center","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.sg/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"NiCE CXone","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.sg/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Five9","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.sg/software/91276/five9","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Talkdesk","position":9,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.getapp.sg/software/100659/talkdesk","@type":"ListItem"},{"name":"Efficy CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.getapp.sg/software/100561/efficy-crm","@type":"ListItem"},{"name":"Ring.io","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.getapp.sg/software/102731/ringio","@type":"ListItem"},{"name":"UJET","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.sg/software/110527/ujet","@type":"ListItem"},{"name":"InfoFlo","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.getapp.sg/software/91218/infoflo","@type":"ListItem"},{"name":"Zoho Desk","position":14,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Dixa","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.getapp.sg/software/107757/dixa","@type":"ListItem"},{"name":"Freshdesk","position":16,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"Ricochet360","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.getapp.sg/software/127955/ricochet","@type":"ListItem"},{"name":"Sprinklr","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.sg/software/100180/sprinklr","@type":"ListItem"},{"name":"Agile CRM","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.sg/software/102073/agile-crm","@type":"ListItem"},{"name":"AVOXI","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc09efe-f32c-419e-b450-84df0c45f237.png","url":"https://www.getapp.sg/software/101045/avoxi-genius","@type":"ListItem"}],"numberOfItems":20}
</script>