---
description: If you're in a hunt for the best solution for your business, learn what Web Help Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Web Help Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [Web Help Desk](/software/102041/web-help-desk) > [Web Help Desk Alternatives](https://www.getapp.sg/alternatives/102041/web-help-desk)

# Alternatives to Web Help Desk

Canonical: https://www.getapp.sg/alternatives/102041/web-help-desk

> Explore the top alternatives to Web Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/91351/102041/freshservice/vs/web-help-desk)
2. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102017/102041/atera/vs/web-help-desk)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/9448/102041/zendesk/vs/web-help-desk)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/10317/102041/freshdesk/vs/web-help-desk)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/132287/web-help-desk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/91301/102041/liveagent/vs/web-help-desk)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/91811/102041/jira-service-management/vs/web-help-desk)
8. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/90863/102041/sysaid/vs/web-help-desk)
9. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Web Help Desk](https://www.getapp.sg/compare/8385/102041/livechat/vs/web-help-desk)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/10036/102041/zoho-desk/vs/web-help-desk)
11. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/9156/102041/servicenow/vs/web-help-desk)
12. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/20521/102041/manageengine-service-desk-plus/vs/web-help-desk)
13. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/120371/web-help-desk/vs/boss-solutions)
14. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/2059330/web-help-desk/vs/teamdynamix)
15. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102025/102041/otrs/vs/web-help-desk)
16. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/91754/102041/salesforce/vs/web-help-desk)
17. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/2072659/web-help-desk/vs/servicetonic)
18. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/1336/102041/solarwinds-service-desk/vs/web-help-desk)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/105081/web-help-desk/vs/tidio-chat)
20. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs Web Help Desk](https://www.getapp.sg/compare/102041/111785/web-help-desk/vs/topdesk)

## Related Categories

- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)
- [Task Management Software](https://www.getapp.sg/directory/570/task-management/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Asset Tracking Software](https://www.getapp.sg/directory/1021/asset-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/102041/web-help-desk)
- [View Product Profile](https://www.getapp.sg/software/102041/web-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/102041/web-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/102041/web-help-desk> |
| en | <https://www.getapp.com/it-management-software/a/web-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102041/web-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/102041/web-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/102041/web-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102041/web-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/102041/web-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102041/web-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/102041/web-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102041/web-help-desk> |
| es | <https://www.getapp.es/alternatives/102041/web-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/102041/web-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/102041/web-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102041/web-help-desk> |
| fr | <https://www.getapp.fr/alternatives/102041/web-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/102041/web-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102041/web-help-desk> |
| nl | <https://www.getapp.nl/alternatives/102041/web-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/102041/web-help-desk> |

-----

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