---
description: If you're in a hunt for the best solution for your business, learn what eDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [eDesk](/software/102115/xsellco-helpdesk) > [eDesk Alternatives](https://www.getapp.sg/alternatives/102115/xsellco-helpdesk)

# Alternatives to eDesk

Canonical: https://www.getapp.sg/alternatives/102115/xsellco-helpdesk

> Explore the top alternatives to eDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs eDesk](https://www.getapp.sg/compare/10317/102115/freshdesk/vs/xsellco-helpdesk)
2. **HubSpot Service Hub** — 4.4/5 (191 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs eDesk](https://www.getapp.sg/compare/102115/119575/xsellco-helpdesk/vs/hubspot-service-hub)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs eDesk](https://www.getapp.sg/compare/91301/102115/liveagent/vs/xsellco-helpdesk)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs eDesk](https://www.getapp.sg/compare/8391/102115/incontact-call-center-software/vs/xsellco-helpdesk)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs eDesk](https://www.getapp.sg/compare/9448/102115/zendesk/vs/xsellco-helpdesk)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs eDesk](https://www.getapp.sg/compare/102115/105081/xsellco-helpdesk/vs/tidio-chat)
7. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs eDesk](https://www.getapp.sg/compare/8670/102115/teamsupport/vs/xsellco-helpdesk)
8. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
   - [View profile](https://www.getapp.sg/software/91516/vivantio)
   - [Compare vs eDesk](https://www.getapp.sg/compare/91516/102115/vivantio/vs/xsellco-helpdesk)
9. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs eDesk](https://www.getapp.sg/compare/10036/102115/zoho-desk/vs/xsellco-helpdesk)
10. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.sg/software/91569/groove)
    - [Compare vs eDesk](https://www.getapp.sg/compare/91569/102115/groove/vs/xsellco-helpdesk)
11. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs eDesk](https://www.getapp.sg/compare/102115/2072659/xsellco-helpdesk/vs/servicetonic)
12. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs eDesk](https://www.getapp.sg/compare/102115/102177/xsellco-helpdesk/vs/front)
13. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs eDesk](https://www.getapp.sg/compare/90462/102115/help-scout/vs/xsellco-helpdesk)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs eDesk](https://www.getapp.sg/compare/101433/102115/issuetrak/vs/xsellco-helpdesk)
15. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs eDesk](https://www.getapp.sg/compare/102115/105673/xsellco-helpdesk/vs/supportbench)
16. **Deskpro** — 4.6/5 (38 reviews) — Customer service software you can depend on
    - [View profile](https://www.getapp.sg/software/100699/deskpro)
    - [Compare vs eDesk](https://www.getapp.sg/compare/100699/102115/deskpro/vs/xsellco-helpdesk)
17. **LiveHelpNow** — 4.6/5 (72 reviews) — Help desk and live chat solution for customer service
    - [View profile](https://www.getapp.sg/software/8781/livehelpnow-customer-service-suite)
    - [Compare vs eDesk](https://www.getapp.sg/compare/8781/102115/livehelpnow-customer-service-suite/vs/xsellco-helpdesk)
18. **UseResponse** — 4.6/5 (36 reviews) — All-in-one Customer Support and Feedback Suite
    - [View profile](https://www.getapp.sg/software/101983/useresponse)
    - [Compare vs eDesk](https://www.getapp.sg/compare/101983/102115/useresponse/vs/xsellco-helpdesk)
19. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs eDesk](https://www.getapp.sg/compare/8385/102115/livechat/vs/xsellco-helpdesk)
20. **Bitrix24** — 4.2/5 (1001 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs eDesk](https://www.getapp.sg/compare/90602/102115/bitrix24/vs/xsellco-helpdesk)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/102115/xsellco-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/102115/xsellco-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/102115/xsellco-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/102115/xsellco-helpdesk> |
| en | <https://www.getapp.com/website-ecommerce-software/a/xsellco-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/102115/xsellco-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/102115/xsellco-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/102115/xsellco-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/102115/xsellco-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/102115/xsellco-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/102115/xsellco-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/102115/xsellco-helpdesk> |
| es | <https://www.getapp.es/alternatives/102115/xsellco-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/102115/xsellco-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/102115/xsellco-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/102115/xsellco-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/102115/xsellco-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/102115/xsellco-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/102115/xsellco-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/102115/xsellco-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/102115/xsellco-helpdesk> |

-----

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