---
description: If you're in a hunt for the best solution for your business, learn what osTicket has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [osTicket](/software/10260/osticket) > [osTicket Alternatives](https://www.getapp.sg/alternatives/10260/osticket)

# Alternatives to osTicket

Canonical: https://www.getapp.sg/alternatives/10260/osticket

> Explore the top alternatives to osTicket. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (798 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91351/osticket/vs/freshservice)
2. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/119575/osticket/vs/hubspot-service-hub)
3. **Freshdesk** — 4.5/5 (3475 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/10317/osticket/vs/freshdesk)
4. **Zendesk Suite** — 4.4/5 (4092 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/9448/10260/zendesk/vs/osticket)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/132287/osticket/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91301/osticket/vs/liveagent)
7. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs osTicket](https://www.getapp.sg/compare/8385/10260/livechat/vs/osticket)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10036/10260/zoho-desk/vs/osticket)
9. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/90863/osticket/vs/sysaid)
10. **JIRA Service Management** — 4.5/5 (778 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91811/osticket/vs/jira-service-management)
11. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/113939/osticket/vs/bomgar)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/132559/osticket/vs/supremo-remote-desktop)
13. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/105081/osticket/vs/tidio-chat)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/20521/osticket/vs/manageengine-service-desk-plus)
15. **ServiceNow** — 4.5/5 (358 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs osTicket](https://www.getapp.sg/compare/9156/10260/servicenow/vs/osticket)
16. **Supportbench** — 4.8/5 (130 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/105673/osticket/vs/supportbench)
17. **Salesforce Service Cloud** — 4.5/5 (830 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91754/osticket/vs/salesforce-1-service-cloud)
18. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/116599/osticket/vs/giva-customer-service)
19. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/90462/osticket/vs/help-scout)
20. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/2072659/osticket/vs/servicetonic)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.sg/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10260/osticket)
- [View Product Profile](https://www.getapp.sg/software/10260/osticket)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10260/osticket> |
| de-AT | <https://www.getapp.at/alternatives/10260/osticket> |
| en | <https://www.getapp.com/it-management-software/a/osticket/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10260/osticket> |
| en-AU | <https://www.getapp.com.au/alternatives/10260/osticket> |
| en-CA | <https://www.getapp.ca/alternatives/10260/osticket> |
| en-GB | <https://www.getapp.co.uk/alternatives/10260/osticket> |
| en-IE | <https://www.getapp.ie/alternatives/10260/osticket> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10260/osticket> |
| en-SG | <https://www.getapp.sg/alternatives/10260/osticket> |
| en-ZA | <https://www.getapp.za.com/alternatives/10260/osticket> |
| es | <https://www.getapp.es/alternatives/10260/osticket> |
| es-CL | <https://www.getapp.cl/alternatives/10260/osticket> |
| es-CO | <https://www.getapp.com.co/alternatives/10260/osticket> |
| es-MX | <https://www.getapp.com.mx/alternatives/10260/osticket> |
| fr | <https://www.getapp.fr/alternatives/10260/osticket> |
| fr-BE | <https://fr.getapp.be/alternatives/10260/osticket> |
| fr-CA | <https://fr.getapp.ca/alternatives/10260/osticket> |
| nl | <https://www.getapp.nl/alternatives/10260/osticket> |
| nl-BE | <https://www.getapp.be/alternatives/10260/osticket> |

-----

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