---
description: If you're in a hunt for the best solution for your business, learn what osTicket has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: osTicket Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [osTicket](/software/10260/osticket) > [osTicket Alternatives](https://www.getapp.sg/alternatives/10260/osticket)

# Alternatives to osTicket

Canonical: https://www.getapp.sg/alternatives/10260/osticket

> Explore the top alternatives to osTicket. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (688 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91351/osticket/vs/freshservice)
2. **Freshdesk** — 4.5/5 (3410 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/10317/osticket/vs/freshdesk)
3. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91811/osticket/vs/jira-service-management)
4. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/119575/osticket/vs/hubspot-service-hub)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10036/10260/zoho-desk/vs/osticket)
6. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91301/osticket/vs/liveagent)
7. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs osTicket](https://www.getapp.sg/compare/9448/10260/zendesk/vs/osticket)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs osTicket](https://www.getapp.sg/compare/10260/132287/osticket/vs/milvus)
9. **LiveChat** — 4.6/5 (1716 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs osTicket](https://www.getapp.sg/compare/8385/10260/livechat/vs/osticket)
10. **SysAid** — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/90863/osticket/vs/sysaid)
11. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/113939/osticket/vs/bomgar)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/132559/osticket/vs/supremo-remote-desktop)
13. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/105081/osticket/vs/tidio-chat)
14. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/20521/osticket/vs/manageengine-service-desk-plus)
15. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs osTicket](https://www.getapp.sg/compare/9156/10260/servicenow/vs/osticket)
16. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/116599/osticket/vs/giva-customer-service)
17. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/91754/osticket/vs/salesforce-1-service-cloud)
18. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/2059324/osticket/vs/faveo-helpdesk)
19. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/90462/osticket/vs/help-scout)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs osTicket](https://www.getapp.sg/compare/10260/105673/osticket/vs/supportbench)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.sg/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10260/osticket)
- [View Product Profile](https://www.getapp.sg/software/10260/osticket)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10260/osticket> |
| de-AT | <https://www.getapp.at/alternatives/10260/osticket> |
| en | <https://www.getapp.com/it-management-software/a/osticket/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10260/osticket> |
| en-AU | <https://www.getapp.com.au/alternatives/10260/osticket> |
| en-CA | <https://www.getapp.ca/alternatives/10260/osticket> |
| en-GB | <https://www.getapp.co.uk/alternatives/10260/osticket> |
| en-IE | <https://www.getapp.ie/alternatives/10260/osticket> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10260/osticket> |
| en-SG | <https://www.getapp.sg/alternatives/10260/osticket> |
| en-ZA | <https://www.getapp.za.com/alternatives/10260/osticket> |
| es | <https://www.getapp.es/alternatives/10260/osticket> |
| es-CL | <https://www.getapp.cl/alternatives/10260/osticket> |
| es-CO | <https://www.getapp.com.co/alternatives/10260/osticket> |
| es-MX | <https://www.getapp.com.mx/alternatives/10260/osticket> |
| fr | <https://www.getapp.fr/alternatives/10260/osticket> |
| fr-BE | <https://fr.getapp.be/alternatives/10260/osticket> |
| fr-CA | <https://fr.getapp.ca/alternatives/10260/osticket> |
| nl | <https://www.getapp.nl/alternatives/10260/osticket> |
| nl-BE | <https://www.getapp.be/alternatives/10260/osticket> |

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