---
description: If you're in a hunt for the best solution for your business, learn what Freshdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk](/software/10317/freshdesk) > [Freshdesk Alternatives](https://www.getapp.sg/alternatives/10317/freshdesk)

# Alternatives to Freshdesk

Canonical: https://www.getapp.sg/alternatives/10317/freshdesk

> Explore the top alternatives to Freshdesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (687 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91351/freshdesk/vs/freshservice)
2. **JIRA Service Management** — 4.5/5 (764 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91811/freshdesk/vs/jira-service-management)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10036/10317/zoho-desk/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1755 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91301/freshdesk/vs/liveagent)
5. **Zendesk Suite** — 4.4/5 (4076 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/9448/10317/zendesk/vs/freshdesk)
6. **LiveChat** — 4.6/5 (1716 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/8385/10317/livechat/vs/freshdesk)
7. **SysAid** — 4.5/5 (512 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90863/freshdesk/vs/sysaid)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (228 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/20521/freshdesk/vs/manageengine-service-desk-plus)
9. **Salesforce Service Cloud** — 4.5/5 (821 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91754/freshdesk/vs/salesforce-1-service-cloud)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/105081/freshdesk/vs/tidio-chat)
11. **Bitrix24** — 4.2/5 (986 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90602/freshdesk/vs/bitrix24)
12. **Intercom** — 4.5/5 (1132 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91379/freshdesk/vs/intercom)
13. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/116767/freshdesk/vs/helpdesk)
14. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/2059330/freshdesk/vs/teamdynamix-itsm-ppm)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/120371/freshdesk/vs/boss-solutions-suite)
16. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/2059324/freshdesk/vs/faveo-helpdesk)
17. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90462/freshdesk/vs/help-scout)
18. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/102073/freshdesk/vs/agile-crm)
19. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91207/freshdesk/vs/agi-self-service)
20. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/8670/10317/teamsupport/vs/freshdesk)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10317/freshdesk)
- [View Product Profile](https://www.getapp.sg/software/10317/freshdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10317/freshdesk> |
| de-AT | <https://www.getapp.at/alternatives/10317/freshdesk> |
| en | <https://www.getapp.com/customer-management-software/a/freshdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10317/freshdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/10317/freshdesk> |
| en-CA | <https://www.getapp.ca/alternatives/10317/freshdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10317/freshdesk> |
| en-IE | <https://www.getapp.ie/alternatives/10317/freshdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10317/freshdesk> |
| en-SG | <https://www.getapp.sg/alternatives/10317/freshdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10317/freshdesk> |
| es | <https://www.getapp.es/alternatives/10317/freshdesk> |
| es-CL | <https://www.getapp.cl/alternatives/10317/freshdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/10317/freshdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10317/freshdesk> |
| fr | <https://www.getapp.fr/alternatives/10317/freshdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/10317/freshdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10317/freshdesk> |
| nl | <https://www.getapp.nl/alternatives/10317/freshdesk> |
| nl-BE | <https://www.getapp.be/alternatives/10317/freshdesk> |
| pt | <https://www.getapp.com.br/alternatives/10317/freshdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/10317/freshdesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshdesk","description":"Whether you would like a cheaper alternative to Freshdesk or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/10317/freshdesk","about":{"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#webpage","mainEntity":{"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#software"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG"},{"name":"Freshdesk","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/10317/freshdesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3410,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshdesk","position":3,"item":"/software/10317/freshdesk","@type":"ListItem"},{"name":"Freshdesk Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/10317/freshdesk","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Freshdesk Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.sg/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.sg/software/90863/sysaid","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.sg/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Tidio","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Bitrix24","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Intercom","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.sg/software/91379/intercom","@type":"ListItem"},{"name":"HelpDesk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.sg/software/116767/helpdesk","@type":"ListItem"},{"name":"TeamDynamix","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm","@type":"ListItem"},{"name":"BOSSDesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.sg/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"Faveo Helpdesk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.getapp.sg/software/2059324/faveo-helpdesk","@type":"ListItem"},{"name":"Help Scout","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.sg/software/90462/help-scout","@type":"ListItem"},{"name":"Agile CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.sg/software/102073/agile-crm","@type":"ListItem"},{"name":"Yonyx","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.getapp.sg/software/91207/agi-self-service","@type":"ListItem"},{"name":"TeamSupport","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.sg/software/8670/teamsupport","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/10317/freshdesk#itemlist","numberOfItems":20}
</script>