---
description: If you're in a hunt for the best solution for your business, learn what Freshdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk](/software/10317/freshdesk) > [Freshdesk Alternatives](https://www.getapp.sg/alternatives/10317/freshdesk)

# Alternatives to Freshdesk

Canonical: https://www.getapp.sg/alternatives/10317/freshdesk

> Explore the top alternatives to Freshdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/119575/freshdesk/vs/hubspot-service-hub)
2. **Salesforce Sales Cloud** — 4.4/5 (18813 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90378/freshdesk/vs/salesforce)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/9448/10317/zendesk/vs/freshdesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91301/freshdesk/vs/liveagent)
5. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/8385/10317/livechat/vs/freshdesk)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10036/10317/zoho-desk/vs/freshdesk)
7. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/116767/freshdesk/vs/helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/105081/freshdesk/vs/tidio-chat)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce)
   - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91754/freshdesk/vs/salesforce)
10. **Dynamics 365** — 4.4/5 (5863 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90844/freshdesk/vs/dynamics-365)
11. **Bitrix24** — 4.2/5 (1006 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/90602/freshdesk/vs/bitrix24)
12. **Zoho Assist** — 4.7/5 (1501 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/9913/10317/zoho-assist/vs/freshdesk)
13. **Odoo** — 4.2/5 (1335 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/102445/freshdesk/vs/odoo)
14. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91811/freshdesk/vs/jira-service-management)
15. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/91207/freshdesk/vs/agi-self-service)
16. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/105673/freshdesk/vs/supportbench)
17. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/8391/10317/incontact-call-center-software/vs/freshdesk)
18. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/106673/freshdesk/vs/gladly)
19. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/104597/freshdesk/vs/genesys-cloud)
20. **Front** — 4.5/5 (293 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Freshdesk](https://www.getapp.sg/compare/10317/102177/freshdesk/vs/front)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/10317/freshdesk)
- [View Product Profile](https://www.getapp.sg/software/10317/freshdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10317/freshdesk> |
| de-AT | <https://www.getapp.at/alternatives/10317/freshdesk> |
| en | <https://www.getapp.com/customer-management-software/a/freshdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10317/freshdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/10317/freshdesk> |
| en-CA | <https://www.getapp.ca/alternatives/10317/freshdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10317/freshdesk> |
| en-IE | <https://www.getapp.ie/alternatives/10317/freshdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10317/freshdesk> |
| en-SG | <https://www.getapp.sg/alternatives/10317/freshdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10317/freshdesk> |
| es | <https://www.getapp.es/alternatives/10317/freshdesk> |
| es-CL | <https://www.getapp.cl/alternatives/10317/freshdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/10317/freshdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10317/freshdesk> |
| fr | <https://www.getapp.fr/alternatives/10317/freshdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/10317/freshdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10317/freshdesk> |
| nl | <https://www.getapp.nl/alternatives/10317/freshdesk> |
| nl-BE | <https://www.getapp.be/alternatives/10317/freshdesk> |
| pt | <https://www.getapp.com.br/alternatives/10317/freshdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/10317/freshdesk> |

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