---
description: If you're in a hunt for the best solution for your business, learn what Ytel has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ytel Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Ytel](/software/104729/x5-cloud-contact-center) > [Ytel Alternatives](https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center)

# Alternatives to Ytel

Canonical: https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Ytel](https://www.getapp.sg/compare/91301/104729/liveagent/vs/x5-cloud-contact-center)
2. **Ringover** — 4.7/5 (877 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/117547/x5-cloud-contact-center/vs/ringover)
3. **Amazon Connect** — 4.5/5 (94 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/2057092/x5-cloud-contact-center/vs/amazon-connect)
4. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/456711/x5-cloud-contact-center/vs/hoducc)
5. **CallHippo** — 4.4/5 (685 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/107461/x5-cloud-contact-center/vs/callhippo)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Ytel](https://www.getapp.sg/compare/8391/104729/incontact-call-center-software/vs/x5-cloud-contact-center)
7. **Genesys Cloud CX** — 4.3/5 (264 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104597/104729/genesys-cloud/vs/x5-cloud-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.sg/software/105903/ucontact)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/105903/x5-cloud-contact-center/vs/ucontact)
9. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
   - [View profile](https://www.getapp.sg/software/112271/xcally)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/112271/x5-cloud-contact-center/vs/xcally)
10. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
    - [Compare vs Ytel](https://www.getapp.sg/compare/8280/104729/cloud-predictive-dialer/vs/x5-cloud-contact-center)
11. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs Ytel](https://www.getapp.sg/compare/91276/104729/five9/vs/x5-cloud-contact-center)
12. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.sg/software/107107/contactnow)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/107107/x5-cloud-contact-center/vs/contactnow)
13. **RingCX** — 4.2/5 (257 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/105435/x5-cloud-contact-center/vs/ringcentral-contact-centre)
14. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Ytel](https://www.getapp.sg/compare/100659/104729/talkdesk/vs/x5-cloud-contact-center)
15. **Dialpad** — 4.2/5 (565 reviews) — Cloud communications system for enterprise businesses
    - [View profile](https://www.getapp.sg/software/103849/dialpad-sell)
    - [Compare vs Ytel](https://www.getapp.sg/compare/103849/104729/dialpad-sell/vs/x5-cloud-contact-center)
16. **3CX** — 4.4/5 (466 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.sg/software/103409/3cx)
    - [Compare vs Ytel](https://www.getapp.sg/compare/103409/104729/3cx/vs/x5-cloud-contact-center)
17. **CTM** — 4.7/5 (158 reviews) — Conversation analytics for marketing attribution
    - [View profile](https://www.getapp.sg/software/127363/calltrackingmetrics)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/127363/x5-cloud-contact-center/vs/calltrackingmetrics)
18. **Bitrix24** — 4.2/5 (996 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Ytel](https://www.getapp.sg/compare/90602/104729/bitrix24/vs/x5-cloud-contact-center)
19. **Aircall** — 4.2/5 (460 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.sg/software/100333/aircall)
    - [Compare vs Ytel](https://www.getapp.sg/compare/100333/104729/aircall/vs/x5-cloud-contact-center)
20. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/2057354/x5-cloud-contact-center/vs/inconcert-omnichannel-contact-center)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Predictive Dialer Software](https://www.getapp.sg/directory/849/predictive-dialer/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center)
- [View Product Profile](https://www.getapp.sg/software/104729/x5-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/104729/x5-cloud-contact-center> |
| de-AT | <https://www.getapp.at/alternatives/104729/x5-cloud-contact-center> |
| en | <https://www.getapp.com/it-communications-software/a/x5-cloud-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104729/x5-cloud-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/104729/x5-cloud-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/104729/x5-cloud-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/104729/x5-cloud-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/104729/x5-cloud-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104729/x5-cloud-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/104729/x5-cloud-contact-center> |
| es | <https://www.getapp.es/alternatives/104729/x5-cloud-contact-center> |
| es-CL | <https://www.getapp.cl/alternatives/104729/x5-cloud-contact-center> |
| es-CO | <https://www.getapp.com.co/alternatives/104729/x5-cloud-contact-center> |
| es-MX | <https://www.getapp.com.mx/alternatives/104729/x5-cloud-contact-center> |
| fr | <https://www.getapp.fr/alternatives/104729/x5-cloud-contact-center> |
| fr-BE | <https://fr.getapp.be/alternatives/104729/x5-cloud-contact-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/104729/x5-cloud-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Ytel","description":"Whether you would like a cheaper alternative to Ytel or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center","about":{"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#webpage","mainEntity":{"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#software"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG"},{"name":"Ytel","url":"https://www.getapp.sg/software/104729/x5-cloud-contact-center","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/104729/x5-cloud-contact-center#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":26,"ratingValue":3.9},"offers":{"price":"100","@type":"Offer"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Ytel","position":3,"item":"/software/104729/x5-cloud-contact-center","@type":"ListItem"},{"name":"Ytel Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Ytel Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Ringover","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.getapp.sg/software/117547/ringover","@type":"ListItem"},{"name":"Amazon Connect","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.getapp.sg/software/2057092/amazon-connect","@type":"ListItem"},{"name":"HoduCC","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.getapp.sg/software/456711/hoducc","@type":"ListItem"},{"name":"CallHippo","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.getapp.sg/software/107461/callhippo","@type":"ListItem"},{"name":"NiCE CXone","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.sg/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Genesys Cloud CX","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"uContact","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6f0e13f-20f4-4e9d-8ba0-f7a9a1de013a.jpeg","url":"https://www.getapp.sg/software/105903/ucontact","@type":"ListItem"},{"name":"XCALLY","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.getapp.sg/software/112271/xcally","@type":"ListItem"},{"name":"Convoso","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.getapp.sg/software/8280/cloud-predictive-dialer","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.sg/software/91276/five9","@type":"ListItem"},{"name":"8x8 Contact Center","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a27fc768-64f1-48a3-8493-f965ae5a81aa.png","url":"https://www.getapp.sg/software/107107/contactnow","@type":"ListItem"},{"name":"RingCX","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.getapp.sg/software/105435/ringcentral-contact-centre","@type":"ListItem"},{"name":"Talkdesk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.getapp.sg/software/100659/talkdesk","@type":"ListItem"},{"name":"Dialpad","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.getapp.sg/software/103849/dialpad-sell","@type":"ListItem"},{"name":"3CX","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.getapp.sg/software/103409/3cx","@type":"ListItem"},{"name":"CTM","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.getapp.sg/software/127363/calltrackingmetrics","@type":"ListItem"},{"name":"Bitrix24","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Aircall","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.getapp.sg/software/100333/aircall","@type":"ListItem"},{"name":"inconnect","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"}],"@id":"https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center#itemlist","numberOfItems":20}
</script>