---
description: If you're in a hunt for the best solution for your business, learn what Ytel has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ytel Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Ytel](/software/104729/x5-cloud-contact-center) > [Ytel Alternatives](https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center)

# Alternatives to Ytel

Canonical: https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center

> Explore the top alternatives to Ytel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (888 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/117547/x5-cloud-contact-center/vs/ringover)
2. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
   - [View profile](https://www.getapp.sg/software/2079329/sobot)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/2079329/x5-cloud-contact-center/vs/sobot)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Ytel](https://www.getapp.sg/compare/91301/104729/liveagent/vs/x5-cloud-contact-center)
4. **Amazon Connect** — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/2057092/x5-cloud-contact-center/vs/amazon-connect)
5. **HoduCC** — 4.6/5 (98 reviews) — AI enabled HoduCC Contact center software for Enterprises
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/456711/x5-cloud-contact-center/vs/hoducc)
6. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Ytel](https://www.getapp.sg/compare/8391/104729/incontact-call-center-software/vs/x5-cloud-contact-center)
7. **CallHippo** — 4.4/5 (692 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs Ytel](https://www.getapp.sg/compare/104729/107461/x5-cloud-contact-center/vs/callhippo)
8. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
   - [Compare vs Ytel](https://www.getapp.sg/compare/8280/104729/cloud-predictive-dialer/vs/x5-cloud-contact-center)
9. **Five9** — 4.2/5 (486 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs Ytel](https://www.getapp.sg/compare/91276/104729/five9/vs/x5-cloud-contact-center)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104597/104729/genesys-cloud/vs/x5-cloud-contact-center)
11. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.sg/software/105903/ucontact)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/105903/x5-cloud-contact-center/vs/ucontact)
12. **RingCX** — 4.2/5 (261 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/105435/x5-cloud-contact-center/vs/ringcentral-contact-centre)
13. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.sg/software/112271/xcally)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/112271/x5-cloud-contact-center/vs/xcally)
14. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Ytel](https://www.getapp.sg/compare/100659/104729/talkdesk/vs/x5-cloud-contact-center)
15. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/114835/x5-cloud-contact-center/vs/cloudtalk)
16. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.sg/software/107107/contactnow)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/107107/x5-cloud-contact-center/vs/contactnow)
17. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
    - [View profile](https://www.getapp.sg/software/103849/dialpad-sell)
    - [Compare vs Ytel](https://www.getapp.sg/compare/103849/104729/dialpad-sell/vs/x5-cloud-contact-center)
18. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Ytel](https://www.getapp.sg/compare/90602/104729/bitrix24/vs/x5-cloud-contact-center)
19. **CTM** — 4.7/5 (159 reviews) — Conversation analytics for marketing attribution
    - [View profile](https://www.getapp.sg/software/127363/calltrackingmetrics)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/127363/x5-cloud-contact-center/vs/calltrackingmetrics)
20. **Squaretalk** — 4.8/5 (120 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.sg/software/106691/squaretalk-matrix)
    - [Compare vs Ytel](https://www.getapp.sg/compare/104729/106691/x5-cloud-contact-center/vs/squaretalk-matrix)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Predictive Dialer Software](https://www.getapp.sg/directory/849/predictive-dialer/software)
- [IVR Software](https://www.getapp.sg/directory/289/ivr/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center)
- [View Product Profile](https://www.getapp.sg/software/104729/x5-cloud-contact-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/104729/x5-cloud-contact-center> |
| de-AT | <https://www.getapp.at/alternatives/104729/x5-cloud-contact-center> |
| en | <https://www.getapp.com/it-communications-software/a/x5-cloud-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104729/x5-cloud-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/104729/x5-cloud-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/104729/x5-cloud-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/104729/x5-cloud-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/104729/x5-cloud-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104729/x5-cloud-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/104729/x5-cloud-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/104729/x5-cloud-contact-center> |
| es | <https://www.getapp.es/alternatives/104729/x5-cloud-contact-center> |
| es-CL | <https://www.getapp.cl/alternatives/104729/x5-cloud-contact-center> |
| es-CO | <https://www.getapp.com.co/alternatives/104729/x5-cloud-contact-center> |
| es-MX | <https://www.getapp.com.mx/alternatives/104729/x5-cloud-contact-center> |
| fr | <https://www.getapp.fr/alternatives/104729/x5-cloud-contact-center> |
| fr-BE | <https://fr.getapp.be/alternatives/104729/x5-cloud-contact-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/104729/x5-cloud-contact-center> |

-----

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