---
description: If you're in a hunt for the best solution for your business, learn what IncidentMonitor has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IncidentMonitor Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [IncidentMonitor](/software/104999/incidentmonitor) > [IncidentMonitor Alternatives](https://www.getapp.sg/alternatives/104999/incidentmonitor)

# Alternatives to IncidentMonitor

Canonical: https://www.getapp.sg/alternatives/104999/incidentmonitor

> Explore the top alternatives to IncidentMonitor. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/91351/104999/freshservice/vs/incidentmonitor)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/91811/104999/jira-service-management/vs/incidentmonitor)
3. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/90863/104999/sysaid/vs/incidentmonitor)
4. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.sg/software/101433/issuetrak)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/101433/104999/issuetrak/vs/incidentmonitor)
5. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.sg/software/102025/otrs)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/102025/104999/otrs/vs/incidentmonitor)
6. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
   - [View profile](https://www.getapp.sg/software/91516/vivantio)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/91516/104999/vivantio/vs/incidentmonitor)
7. **ServiceTonic** — 4.7/5 (6 reviews) — ServiceTonic targets small and medium size enterprises
   - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/104999/2072659/incidentmonitor/vs/servicetonic)
8. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
   - [View profile](https://www.getapp.sg/software/100352/c2-atom)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/100352/104999/c2-atom/vs/incidentmonitor)
9. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
   - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
   - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/1336/104999/solarwinds-service-desk/vs/incidentmonitor)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/20521/104999/manageengine-service-desk-plus/vs/incidentmonitor)
11. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
    - [View profile](https://www.getapp.sg/software/101213/service-desk)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/101213/104999/service-desk/vs/incidentmonitor)
12. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/104999/164895/incidentmonitor/vs/echolon)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/9448/104999/zendesk/vs/incidentmonitor)
14. **ChangeGear** — 4.0/5 (51 reviews) — Comprehensive change and service management.
    - [View profile](https://www.getapp.sg/software/106161/changegear-itsm)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/104999/106161/incidentmonitor/vs/changegear-itsm)
15. **ServiceWise** — 4.6/5 (8 reviews) — Web based help desk management software
    - [View profile](https://www.getapp.sg/software/103283/servicewise)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/103283/104999/servicewise/vs/incidentmonitor)
16. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
    - [View profile](https://www.getapp.sg/software/90516/happyfox)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/90516/104999/happyfox/vs/incidentmonitor)
17. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/91754/104999/salesforce-1-service-cloud/vs/incidentmonitor)
18. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/8670/104999/teamsupport/vs/incidentmonitor)
19. **Cayzu** — 5.0/5 (30 reviews) — Cloud Based Ticket Management \& Help Desk Software
    - [View profile](https://www.getapp.sg/software/91792/cayzu-help-desk)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/91792/104999/cayzu-help-desk/vs/incidentmonitor)
20. **VIZOR IT Asset Management** — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
    - [View profile](https://www.getapp.sg/software/101741/vector-sccm-vizor)
    - [Compare vs IncidentMonitor](https://www.getapp.sg/compare/101741/104999/vector-sccm-vizor/vs/incidentmonitor)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/104999/incidentmonitor)
- [View Product Profile](https://www.getapp.sg/software/104999/incidentmonitor)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/104999/incidentmonitor> |
| de-AT | <https://www.getapp.at/alternatives/104999/incidentmonitor> |
| en | <https://www.getapp.com/customer-service-support-software/a/incidentmonitor/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/104999/incidentmonitor> |
| en-AU | <https://www.getapp.com.au/alternatives/104999/incidentmonitor> |
| en-CA | <https://www.getapp.ca/alternatives/104999/incidentmonitor> |
| en-GB | <https://www.getapp.co.uk/alternatives/104999/incidentmonitor> |
| en-IE | <https://www.getapp.ie/alternatives/104999/incidentmonitor> |
| en-NZ | <https://www.getapp.co.nz/alternatives/104999/incidentmonitor> |
| en-SG | <https://www.getapp.sg/alternatives/104999/incidentmonitor> |
| en-ZA | <https://www.getapp.za.com/alternatives/104999/incidentmonitor> |
| es | <https://www.getapp.es/alternatives/104999/incidentmonitor> |
| es-CL | <https://www.getapp.cl/alternatives/104999/incidentmonitor> |
| es-CO | <https://www.getapp.com.co/alternatives/104999/incidentmonitor> |
| es-MX | <https://www.getapp.com.mx/alternatives/104999/incidentmonitor> |
| fr | <https://www.getapp.fr/alternatives/104999/incidentmonitor> |
| fr-BE | <https://fr.getapp.be/alternatives/104999/incidentmonitor> |
| fr-CA | <https://fr.getapp.ca/alternatives/104999/incidentmonitor> |
| nl | <https://www.getapp.nl/alternatives/104999/incidentmonitor> |
| nl-BE | <https://www.getapp.be/alternatives/104999/incidentmonitor> |

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