---
description: If you're in a hunt for the best solution for your business, learn what Enterprise Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Enterprise Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Enterprise Service Desk](/software/105221/enterprise-service-desk) > [Enterprise Service Desk Alternatives](https://www.getapp.sg/alternatives/105221/enterprise-service-desk)

# Alternatives to Enterprise Service Desk

Canonical: https://www.getapp.sg/alternatives/105221/enterprise-service-desk

> Explore the top alternatives to Enterprise Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91351/105221/freshservice/vs/enterprise-service-desk)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/10317/105221/freshdesk/vs/enterprise-service-desk)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91811/105221/jira-service-management/vs/enterprise-service-desk)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.sg/software/101213/service-desk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101213/105221/service-desk/vs/enterprise-service-desk)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/9448/105221/zendesk/vs/enterprise-service-desk)
6. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91754/105221/salesforce/vs/enterprise-service-desk)
7. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/8670/105221/teamsupport/vs/enterprise-service-desk)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.sg/software/101433/issuetrak)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101433/105221/issuetrak/vs/enterprise-service-desk)
9. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
   - [View profile](https://www.getapp.sg/software/104591/cherwell-software)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/104591/105221/cherwell-software/vs/enterprise-service-desk)
10. **HappyFox Help Desk** — 4.6/5 (93 reviews) — AI-powered help desk and ticketing software
    - [View profile](https://www.getapp.sg/software/90516/happyfox)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90516/105221/happyfox/vs/enterprise-service-desk)
11. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91516/105221/vivantio/vs/enterprise-service-desk)
12. **EcholoN** — 4.7/5 (35 reviews) — Enterprise Service Management beyond standard ITSM
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/105221/164895/enterprise-service-desk/vs/echolon)
13. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90863/105221/sysaid/vs/enterprise-service-desk)
14. **Agiloft** — 4.8/5 (39 reviews) — Cloud-based tool for contract lifecycle management.
    - [View profile](https://www.getapp.sg/software/103389/agiloft)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/103389/105221/agiloft/vs/enterprise-service-desk)
15. **Vision Helpdesk** — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
    - [View profile](https://www.getapp.sg/software/90728/vision-helpdesk)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90728/105221/vision-helpdesk/vs/enterprise-service-desk)
16. **VIZOR IT Asset Management** — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
    - [View profile](https://www.getapp.sg/software/101741/vizor-helpdesk-it-assets)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101741/105221/vizor-helpdesk-it-assets/vs/enterprise-service-desk)
17. **ConnectWise PSA** — 4.1/5 (283 reviews) — PSA tool designed for as-a-service businesses
    - [View profile](https://www.getapp.sg/software/100721/connectwise-manage)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/100721/105221/connectwise-manage/vs/enterprise-service-desk)
18. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/20521/105221/manageengine-service-desk-plus/vs/enterprise-service-desk)
19. **Kaseya VSA** — 4.1/5 (207 reviews) — IT systems management software for internal IT and MSPs
    - [View profile](https://www.getapp.sg/software/91114/kaseya-vsa)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91114/105221/kaseya-vsa/vs/enterprise-service-desk)
20. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/1336/105221/solarwinds-service-desk/vs/enterprise-service-desk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/105221/enterprise-service-desk)
- [View Product Profile](https://www.getapp.sg/software/105221/enterprise-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/enterprise-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105221/enterprise-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/105221/enterprise-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/105221/enterprise-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/105221/enterprise-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/105221/enterprise-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105221/enterprise-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/105221/enterprise-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/105221/enterprise-service-desk> |
| fr | <https://www.getapp.fr/alternatives/105221/enterprise-service-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/105221/enterprise-service-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/105221/enterprise-service-desk> |

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