---
description: If you're in a hunt for the best solution for your business, learn what Enterprise Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Enterprise Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Enterprise Service Desk](/software/105221/enterprise-service-desk) > [Enterprise Service Desk Alternatives](https://www.getapp.sg/alternatives/105221/enterprise-service-desk)

# Alternatives to Enterprise Service Desk

Canonical: https://www.getapp.sg/alternatives/105221/enterprise-service-desk

> Explore the top alternatives to Enterprise Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (692 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91351/105221/freshservice/vs/enterprise-service-desk)
2. **Freshdesk** — 4.5/5 (3414 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/10317/105221/freshdesk/vs/enterprise-service-desk)
3. **JIRA Service Management** — 4.5/5 (768 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91811/105221/jira-service-management/vs/enterprise-service-desk)
4. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91754/105221/salesforce-1-service-cloud/vs/enterprise-service-desk)
5. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/8670/105221/teamsupport/vs/enterprise-service-desk)
6. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.sg/software/101213/service-desk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101213/105221/service-desk/vs/enterprise-service-desk)
7. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
   - [View profile](https://www.getapp.sg/software/90516/happyfox)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90516/105221/happyfox/vs/enterprise-service-desk)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/9448/105221/zendesk/vs/enterprise-service-desk)
9. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.sg/software/101433/issuetrak)
   - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101433/105221/issuetrak/vs/enterprise-service-desk)
10. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
    - [View profile](https://www.getapp.sg/software/104591/cherwell-service-managemt)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/104591/105221/cherwell-service-managemt/vs/enterprise-service-desk)
11. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91516/105221/vivantio/vs/enterprise-service-desk)
12. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/105221/164895/enterprise-service-desk/vs/echolon)
13. **SysAid** — 4.5/5 (514 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90863/105221/sysaid/vs/enterprise-service-desk)
14. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
    - [View profile](https://www.getapp.sg/software/103389/agiloft)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/103389/105221/agiloft/vs/enterprise-service-desk)
15. **Kaseya VSA** — 4.0/5 (206 reviews) — IT systems management software for internal IT and MSPs
    - [View profile](https://www.getapp.sg/software/91114/kaseya-vsa)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/91114/105221/kaseya-vsa/vs/enterprise-service-desk)
16. **Vision Helpdesk** — 4.6/5 (48 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
    - [View profile](https://www.getapp.sg/software/90728/vision-helpdesk)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/90728/105221/vision-helpdesk/vs/enterprise-service-desk)
17. **VIZOR IT Asset Management** — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
    - [View profile](https://www.getapp.sg/software/101741/vector-sccm-vizor)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101741/105221/vector-sccm-vizor/vs/enterprise-service-desk)
18. **Pulseway** — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
    - [View profile](https://www.getapp.sg/software/101507/pulseway)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/101507/105221/pulseway/vs/enterprise-service-desk)
19. **ConnectWise PSA** — 4.1/5 (274 reviews) — PSA tool designed for as-a-service businesses
    - [View profile](https://www.getapp.sg/software/100721/connectwise-manage)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/100721/105221/connectwise-manage/vs/enterprise-service-desk)
20. **ManageEngine ServiceDesk Plus** — 4.4/5 (229 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Enterprise Service Desk](https://www.getapp.sg/compare/20521/105221/manageengine-service-desk-plus/vs/enterprise-service-desk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/105221/enterprise-service-desk)
- [View Product Profile](https://www.getapp.sg/software/105221/enterprise-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/enterprise-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105221/enterprise-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/105221/enterprise-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/105221/enterprise-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/105221/enterprise-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/105221/enterprise-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105221/enterprise-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/105221/enterprise-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/105221/enterprise-service-desk> |
| fr | <https://www.getapp.fr/alternatives/105221/enterprise-service-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/105221/enterprise-service-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/105221/enterprise-service-desk> |

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