---
description: If you're in a hunt for the best solution for your business, learn what Freshchat has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshchat Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Freshchat](/software/106095/freshchat) > [Freshchat Alternatives](https://www.getapp.sg/alternatives/106095/freshchat)

# Alternatives to Freshchat

Canonical: https://www.getapp.sg/alternatives/106095/freshchat

> Explore the top alternatives to Freshchat. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/10317/106095/freshdesk/vs/freshchat)
2. **Slack** — 4.7/5 (24219 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/91563/106095/slack/vs/freshchat)
3. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/8385/106095/livechat/vs/freshchat)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/91301/106095/liveagent/vs/freshchat)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/105081/106095/tidio-chat/vs/freshchat)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/9448/106095/zendesk/vs/freshchat)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/10036/106095/zoho-desk/vs/freshchat)
8. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/2051851/freshchat/vs/text-request)
9. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Freshchat](https://www.getapp.sg/compare/90602/106095/bitrix24/vs/freshchat)
10. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/91754/106095/salesforce/vs/freshchat)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/2061511/freshchat/vs/tiledesk)
12. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/8670/106095/teamsupport/vs/freshchat)
13. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/Text)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/2082384/freshchat/vs/Text)
14. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/102177/106095/front/vs/freshchat)
15. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/119575/freshchat/vs/hubspot-service-hub)
16. **HappyFox Help Desk** — 4.6/5 (93 reviews) — AI-powered help desk and ticketing software
    - [View profile](https://www.getapp.sg/software/90516/happyfox)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/90516/106095/happyfox/vs/freshchat)
17. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/90462/106095/help-scout/vs/freshchat)
18. **HelpCrunch** — 4.8/5 (195 reviews) — Cloud-based customer communication platform for SMBs
    - [View profile](https://www.getapp.sg/software/110489/helpcrunch)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/110489/freshchat/vs/helpcrunch)
19. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/104597/106095/genesys-cloud/vs/freshchat)
20. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Freshchat](https://www.getapp.sg/compare/106095/106673/freshchat/vs/gladly)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/106095/freshchat)
- [View Product Profile](https://www.getapp.sg/software/106095/freshchat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/106095/freshchat> |
| de-AT | <https://www.getapp.at/alternatives/106095/freshchat> |
| en | <https://www.getapp.com/customer-service-support-software/a/freshchat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/106095/freshchat> |
| en-AU | <https://www.getapp.com.au/alternatives/106095/freshchat> |
| en-CA | <https://www.getapp.ca/alternatives/106095/freshchat> |
| en-GB | <https://www.getapp.co.uk/alternatives/106095/freshchat> |
| en-IE | <https://www.getapp.ie/alternatives/106095/freshchat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/106095/freshchat> |
| en-SG | <https://www.getapp.sg/alternatives/106095/freshchat> |
| en-ZA | <https://www.getapp.za.com/alternatives/106095/freshchat> |
| es | <https://www.getapp.es/alternatives/106095/freshchat> |
| es-CL | <https://www.getapp.cl/alternatives/106095/freshchat> |
| es-CO | <https://www.getapp.com.co/alternatives/106095/freshchat> |
| es-MX | <https://www.getapp.com.mx/alternatives/106095/freshchat> |
| fr | <https://www.getapp.fr/alternatives/106095/freshchat> |
| fr-BE | <https://fr.getapp.be/alternatives/106095/freshchat> |
| fr-CA | <https://fr.getapp.ca/alternatives/106095/freshchat> |
| nl | <https://www.getapp.nl/alternatives/106095/freshchat> |
| nl-BE | <https://www.getapp.be/alternatives/106095/freshchat> |
| pt | <https://www.getapp.com.br/alternatives/106095/freshchat> |
| pt-PT | <https://www.getapp.pt/alternatives/106095/freshchat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshchat","description":"Whether you would like a cheaper alternative to Freshchat or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/106095/freshchat","about":{"@id":"https://www.getapp.sg/alternatives/106095/freshchat#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/106095/freshchat#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/106095/freshchat#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"},"mainEntity":{"@id":"https://www.getapp.sg/alternatives/106095/freshchat#software"}},{"name":"Freshchat","url":"https://www.getapp.sg/software/106095/freshchat","@id":"https://www.getapp.sg/software/106095/freshchat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":173},"offers":{"price":"1799","@type":"Offer"}},{"@id":"https://www.getapp.sg/alternatives/106095/freshchat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Freshchat","position":3,"item":"/software/106095/freshchat","@type":"ListItem"},{"name":"Freshchat Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/106095/freshchat","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Freshchat Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/106095/freshchat#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"Slack","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.sg/software/91563/slack","@type":"ListItem"},{"name":"LiveChat","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Tidio","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Text Request","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.sg/software/2051851/text-request","@type":"ListItem"},{"name":"Bitrix24","position":9,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce","@type":"ListItem"},{"name":"Tiledesk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.sg/software/2061511/tiledesk","@type":"ListItem"},{"name":"TeamSupport","position":12,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.sg/software/8670/teamsupport","@type":"ListItem"},{"name":"Text","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.sg/software/2082384/Text","@type":"ListItem"},{"name":"Front","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.sg/software/102177/front","@type":"ListItem"},{"name":"HubSpot Service Hub","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.sg/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"HappyFox Help Desk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58b26074-f89b-4b36-bbb2-d3a863772bfd.png","url":"https://www.getapp.sg/software/90516/happyfox","@type":"ListItem"},{"name":"Help Scout","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.sg/software/90462/help-scout","@type":"ListItem"},{"name":"HelpCrunch","position":18,"image":"https://images.g2crowd.com/uploads/product/image/3f92f8be3c222b8c1d1022b253b472fe/helpcrunch.png","url":"https://www.getapp.sg/software/110489/helpcrunch","@type":"ListItem"},{"name":"Genesys Cloud CX","position":19,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"Gladly","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.sg/software/106673/gladly","@type":"ListItem"}],"numberOfItems":20}
</script>