---
description: If you're in a hunt for the best solution for your business, learn what Userlane has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Userlane Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Change Management Software](/directory/971/change-management/software) > [Userlane](/software/106483/userlane) > [Userlane Alternatives](https://www.getapp.sg/alternatives/106483/userlane)

# Alternatives to Userlane

Canonical: https://www.getapp.sg/alternatives/106483/userlane

> Explore the top alternatives to Userlane. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (736 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Userlane](https://www.getapp.sg/compare/91351/106483/freshservice/vs/userlane)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Userlane](https://www.getapp.sg/compare/91811/106483/jira-service-management/vs/userlane)
3. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
   - [Compare vs Userlane](https://www.getapp.sg/compare/106483/120371/userlane/vs/boss-solutions-suite)
4. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.sg/software/101433/issuetrak)
   - [Compare vs Userlane](https://www.getapp.sg/compare/101433/106483/issuetrak/vs/userlane)
5. **Dot Compliance** — 4.4/5 (94 reviews) — Cloud-based quality management tool for life science firms.
   - [View profile](https://www.getapp.sg/software/130667/dot-compliance)
   - [Compare vs Userlane](https://www.getapp.sg/compare/106483/130667/userlane/vs/dot-compliance)
6. **360Learning** — 4.7/5 (499 reviews) — AI-powered learning platform
   - [View profile](https://www.getapp.sg/software/100000/360learning)
   - [Compare vs Userlane](https://www.getapp.sg/compare/100000/106483/360learning/vs/userlane)
7. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
   - [Compare vs Userlane](https://www.getapp.sg/compare/106483/116599/userlane/vs/giva-customer-service)
8. **Wrike** — 4.4/5 (3017 reviews) — AI-powered work delivery platform
   - [View profile](https://www.getapp.sg/software/9964/wrike)
   - [Compare vs Userlane](https://www.getapp.sg/compare/9964/106483/wrike/vs/userlane)
9. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs Userlane](https://www.getapp.sg/compare/91379/106483/intercom/vs/userlane)
10. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.sg/software/91301/liveagent)
    - [Compare vs Userlane](https://www.getapp.sg/compare/91301/106483/liveagent/vs/userlane)
11. **Freshdesk** — 4.5/5 (3448 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.sg/software/10317/freshdesk)
    - [Compare vs Userlane](https://www.getapp.sg/compare/10317/106483/freshdesk/vs/userlane)
12. **Zoho CRM** — 4.3/5 (6978 reviews) — Customer relationship management solution
    - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
    - [Compare vs Userlane](https://www.getapp.sg/compare/9908/106483/zoho-crm/vs/userlane)
13. **Bitrix24** — 4.2/5 (996 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Userlane](https://www.getapp.sg/compare/90602/106483/bitrix24/vs/userlane)
14. **Zendesk Suite** — 4.4/5 (4081 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Userlane](https://www.getapp.sg/compare/9448/106483/zendesk/vs/userlane)
15. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Userlane](https://www.getapp.sg/compare/91754/106483/salesforce-1-service-cloud/vs/userlane)
16. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Userlane](https://www.getapp.sg/compare/10036/106483/zoho-desk/vs/userlane)
17. **Thryv** — 4.2/5 (532 reviews) — AI-powered software built for small business growth.
    - [View profile](https://www.getapp.sg/software/113901/thryv)
    - [Compare vs Userlane](https://www.getapp.sg/compare/106483/113901/userlane/vs/thryv)
18. **SAP Customer Experience** — 4.3/5 (245 reviews) — Enterprise CRM software
    - [View profile](https://www.getapp.sg/software/90379/sap-crm)
    - [Compare vs Userlane](https://www.getapp.sg/compare/90379/106483/sap-crm/vs/userlane)
19. **Yonyx** — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
    - [Compare vs Userlane](https://www.getapp.sg/compare/91207/106483/agi-self-service/vs/userlane)
20. **monday.com** — 4.6/5 (6067 reviews) — Project management software
    - [View profile](https://www.getapp.sg/software/91734/monday-com)
    - [Compare vs Userlane](https://www.getapp.sg/compare/91734/106483/monday-com/vs/userlane)

## Related Categories

- [Change Management Software](https://www.getapp.sg/directory/971/change-management/software)
- [Digital Adoption Platforms](https://www.getapp.sg/directory/1627/digital-adoption-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/106483/userlane)
- [View Product Profile](https://www.getapp.sg/software/106483/userlane)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/106483/userlane> |
| de-AT | <https://www.getapp.at/alternatives/106483/userlane> |
| en | <https://www.getapp.com/hr-employee-management-software/a/userlane/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/106483/userlane> |
| en-AU | <https://www.getapp.com.au/alternatives/106483/userlane> |
| en-CA | <https://www.getapp.ca/alternatives/106483/userlane> |
| en-GB | <https://www.getapp.co.uk/alternatives/106483/userlane> |
| en-IE | <https://www.getapp.ie/alternatives/106483/userlane> |
| en-NZ | <https://www.getapp.co.nz/alternatives/106483/userlane> |
| en-SG | <https://www.getapp.sg/alternatives/106483/userlane> |
| en-ZA | <https://www.getapp.za.com/alternatives/106483/userlane> |
| es | <https://www.getapp.es/alternatives/106483/userlane> |
| es-CL | <https://www.getapp.cl/alternatives/106483/userlane> |
| es-CO | <https://www.getapp.com.co/alternatives/106483/userlane> |
| es-MX | <https://www.getapp.com.mx/alternatives/106483/userlane> |
| fr | <https://www.getapp.fr/alternatives/106483/userlane> |
| fr-BE | <https://fr.getapp.be/alternatives/106483/userlane> |
| fr-CA | <https://fr.getapp.ca/alternatives/106483/userlane> |
| nl | <https://www.getapp.nl/alternatives/106483/userlane> |
| nl-BE | <https://www.getapp.be/alternatives/106483/userlane> |

-----

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