Freshdesk Contact Center

Modern Phone System for customer support & sales

How are these alternatives similar to Freshdesk Contact Center?

The alternatives suggested are similar to Freshdesk Contact Center in terms of common software categories, shared features and the number of verified user reviews. Explore the following Freshdesk Contact Center alternatives to see if there are any Freshdesk Contact Center competitors that you should also consider in your software research.


What are the top 5 alternatives to Freshdesk Contact Center?


Top 20 alternatives

CloudTalk

# 1 Alternative

Overview

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Business size
S M L

Starting from: US$20.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

GoToConnect

The first-ever truly unified voice and video solution.

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoToConnect
Business size
S M L

Starting from: US$19.95/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.8

TalkChief

Business phone system for your modern business needs

Overview

TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises communicate and engage with customers via toll-free or international numbers and voicemail. Read more about TalkChief
Business size
S M L

Starting from: US$18.00/month
Pricing plans
Value for Money 5 1.3 View Pricing Plans

Aircall

Phone system for support and sales teams

Overview

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall
Business size
S M L

Starting from: US$30.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Call Center Studio

Elevate your customer service with cloud-native call center.

Overview

Elevate your customer service with cloud-native call center software. Operating an effective remote business is more important than ever. Call Center Studio offers cloud-based call center software, empowering your agents to serve customers anywhere. Read more about Call Center Studio
Business size
S M L

Starting from: N/A
Pricing plans
Value for Money 4.7 1.0 View Pricing Plans

Natterbox

The Voice Experts for Salesforce

Overview

Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Read more about Natterbox
Business size
S M L

Starting from: US$52.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.5 0.8

Ringover

100% cloud phone for startups and SMEs

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step. Read more about Ringover
Business size
S M L

Starting from: US$22.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.7

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from: US$75.00/month
Pricing plans
Value for Money 3.9 0.2 View Pricing Plans

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: US$15.00/month
Pricing plans
Value for Money 4.7 1.0 View Pricing Plans

Wildix

The First Sales-Oriented Unified Communications Solution.

Overview

Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the digital age. Read more about Wildix
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 3.7

Channels

Power up your customer service

Overview

The only app you need to power up your customer service! Designed to help your business grow and keep your customers satisfied. Read more about Channels
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.9 1.2

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: US$49.00/month
Pricing plans
Value for Money 4.2 0.5 View Pricing Plans

BroadVoice Cloud PBX

Broadvoice b-Hive Cloud Communications for SMBs

Overview

BroadVoice b-Hive is everything you need and anywhere you want to go! Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively. Read more about BroadVoice Cloud PBX
Business size
S M L

Starting from: US$17.95/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

Kixie PowerCall

Ultra-reliable, easily-automated calling & texting for sales

Overview

Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center. Read more about Kixie PowerCall
Business size
S M L

Starting from: US$29.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 1.0

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Spoke Phone

Turn mobile phones into a cloud business phone system / PBX.

Overview

Spoke Phone turns mobile phones into your business phone system / PBX. You get comprehensive PBX/phone system features and more, in a simple to use app on you and your mobile phones. Ideal for companies from 3 to 1000 employees with mobile and remote workers. You won't need desk phones anymore! Read more about Spoke Phone
Business size
S M L

Starting from: US$99.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 1.0

AVOXI

Hosted business phone system and call center solution

Overview

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Read more about AVOXI
Business size
S M L

Starting from: US$7.99/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.8

NUACOM

All-in-one Cloud Phone System for SMBs

Overview

NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
Business size
S M L

Starting from: US$9.99/month
  • Free Version
  • Free Trial
Value for Money 4.6 0.9

VoIPstudio

VoIPstudio: the no-hassle VoIP phone service for business

Overview

VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking Read more about VoIPstudio
Business size
S M L

Starting from: US$4.99/month
  • Free Version
  • Free Trial
Value for Money 4.8 1.1
Quick view of Freshdesk Contact Center
3.8 (27)
Business size
S M L

Pricing starting from:

US$15.00/month

Value for Money
3.7
Visit Website Pricing plans