---
description: If you're in a hunt for the best solution for your business, learn what Richpanel has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Richpanel Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Richpanel](/software/108891/ecommerce-crm) > [Richpanel Alternatives](https://www.getapp.sg/alternatives/108891/ecommerce-crm)

# Alternatives to Richpanel

Canonical: https://www.getapp.sg/alternatives/108891/ecommerce-crm

> Explore the top alternatives to Richpanel. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/10317/108891/freshdesk/vs/ecommerce-crm)
2. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
   - [View profile](https://www.getapp.sg/software/2050795/froged)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/2050795/ecommerce-crm/vs/froged)
3. **Sprinklr** — 4.3/5 (91 reviews) — The definitive AI-native platform for customer experience
   - [View profile](https://www.getapp.sg/software/100180/sprinklr)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/100180/108891/sprinklr/vs/ecommerce-crm)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/91301/108891/liveagent/vs/ecommerce-crm)
5. **EngageBay CRM** — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/113999/ecommerce-crm/vs/engagebay-marketing)
6. **Front** — 4.5/5 (288 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/102177/108891/front/vs/ecommerce-crm)
7. **Bitrix24** — 4.2/5 (1001 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/90602/108891/bitrix24/vs/ecommerce-crm)
8. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/9448/108891/zendesk/vs/ecommerce-crm)
9. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs Richpanel](https://www.getapp.sg/compare/91754/108891/salesforce-1-service-cloud/vs/ecommerce-crm)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/105081/108891/tidio-chat/vs/ecommerce-crm)
11. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/10036/108891/zoho-desk/vs/ecommerce-crm)
12. **Intercom** — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/91379/108891/intercom/vs/ecommerce-crm)
13. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/20502/108891/hiver/vs/ecommerce-crm)
14. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/104597/108891/genesys-cloud/vs/ecommerce-crm)
15. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/respond-io)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/2068199/ecommerce-crm/vs/respond-io)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/106673/108891/gladly/vs/ecommerce-crm)
17. **Text** — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/text-app)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/2082384/ecommerce-crm/vs/text-app)
18. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/90462/108891/help-scout/vs/ecommerce-crm)
19. **Gorgias** — 4.6/5 (135 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.sg/software/124359/gorgias)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/124359/ecommerce-crm/vs/gorgias)
20. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Richpanel](https://www.getapp.sg/compare/108891/2057354/ecommerce-crm/vs/inconcert-omnichannel-contact-center)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Data Platform Software](https://www.getapp.sg/directory/1425/customer-data-platform/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/108891/ecommerce-crm)
- [View Product Profile](https://www.getapp.sg/software/108891/ecommerce-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/108891/ecommerce-crm> |
| de-AT | <https://www.getapp.at/alternatives/108891/ecommerce-crm> |
| en | <https://www.getapp.com/website-ecommerce-software/a/ecommerce-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/108891/ecommerce-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/108891/ecommerce-crm> |
| en-CA | <https://www.getapp.ca/alternatives/108891/ecommerce-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/108891/ecommerce-crm> |
| en-IE | <https://www.getapp.ie/alternatives/108891/ecommerce-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/108891/ecommerce-crm> |
| en-SG | <https://www.getapp.sg/alternatives/108891/ecommerce-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/108891/ecommerce-crm> |
| fr | <https://www.getapp.fr/alternatives/108891/ecommerce-crm> |
| fr-BE | <https://fr.getapp.be/alternatives/108891/ecommerce-crm> |
| fr-CA | <https://fr.getapp.ca/alternatives/108891/ecommerce-crm> |

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