---
description: If you're in a hunt for the best solution for your business, learn what Freshdesk Customer Success has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk Customer Success Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [Freshdesk Customer Success](/software/114439/natero) > [Freshdesk Customer Success Alternatives](https://www.getapp.sg/alternatives/114439/natero)

# Alternatives to Freshdesk Customer Success

Canonical: https://www.getapp.sg/alternatives/114439/natero

> Explore the top alternatives to Freshdesk Customer Success. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/114439/119575/natero/vs/hubspot-service-hub)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/91301/114439/liveagent/vs/natero)
3. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/8670/114439/teamsupport/vs/natero)
4. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/113999/114439/engagebay-marketing/vs/natero)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/8385/114439/livechat/vs/natero)
6. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/102177/114439/front/vs/natero)
7. **ChurnZero** — 4.7/5 (130 reviews) — Customer engagement \& retention for subscription businesses
   - [View profile](https://www.getapp.sg/software/108329/churnzero)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/108329/114439/churnzero/vs/natero)
8. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/90602/114439/bitrix24/vs/natero)
9. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/9448/114439/zendesk/vs/natero)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/10036/114439/zoho-desk/vs/natero)
11. **Salesforce Starter** — 4.4/5 (226 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.sg/software/112791/Salesforce-Starter)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/112791/114439/Salesforce-Starter/vs/natero)
12. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
    - [View profile](https://www.getapp.sg/software/101401/survicate)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/101401/114439/survicate/vs/natero)
13. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/102073/114439/agile-crm/vs/natero)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/101433/114439/issuetrak/vs/natero)
15. **Efficy CRM** — 3.9/5 (91 reviews) — Pay-less for more. Europe's most flexible CRM
    - [View profile](https://www.getapp.sg/software/100561/efficy-crm)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/100561/114439/efficy-crm/vs/natero)
16. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.sg/software/91569/groove)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/91569/114439/groove/vs/natero)
17. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/91516/114439/vivantio/vs/natero)
18. **monday AI Work Platform** — 4.6/5 (6121 reviews) — AI-powered job matching and career transition workspace
    - [View profile](https://www.getapp.sg/software/91734/monday-com)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/91734/114439/monday-com/vs/natero)
19. **Method CRM** — 4.2/5 (143 reviews) — CRM that adapts to your business, not the other way around
    - [View profile](https://www.getapp.sg/software/90941/method-crm)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/90941/114439/method-crm/vs/natero)
20. **Pipedrive** — 4.5/5 (3062 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.sg/software/90507/pipedrive)
    - [Compare vs Freshdesk Customer Success](https://www.getapp.sg/compare/90507/114439/pipedrive/vs/natero)

## Related Categories

- [Customer Success Software](https://www.getapp.sg/directory/959/customer-success/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)
- [Customer Retention Software](https://www.getapp.sg/directory/3876/customer-retention/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/114439/natero)
- [View Product Profile](https://www.getapp.sg/software/114439/natero)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/114439/natero> |
| de-AT | <https://www.getapp.at/alternatives/114439/natero> |
| en | <https://www.getapp.com/customer-management-software/a/natero/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/114439/natero> |
| en-AU | <https://www.getapp.com.au/alternatives/114439/natero> |
| en-CA | <https://www.getapp.ca/alternatives/114439/natero> |
| en-GB | <https://www.getapp.co.uk/alternatives/114439/natero> |
| en-IE | <https://www.getapp.ie/alternatives/114439/natero> |
| en-NZ | <https://www.getapp.co.nz/alternatives/114439/natero> |
| en-SG | <https://www.getapp.sg/alternatives/114439/natero> |
| en-ZA | <https://www.getapp.za.com/alternatives/114439/natero> |
| es | <https://www.getapp.es/alternatives/114439/natero> |
| es-CL | <https://www.getapp.cl/alternatives/114439/natero> |
| es-CO | <https://www.getapp.com.co/alternatives/114439/natero> |
| es-MX | <https://www.getapp.com.mx/alternatives/114439/natero> |
| fr | <https://www.getapp.fr/alternatives/114439/natero> |
| fr-BE | <https://fr.getapp.be/alternatives/114439/natero> |
| fr-CA | <https://fr.getapp.ca/alternatives/114439/natero> |
| nl | <https://www.getapp.nl/alternatives/114439/natero> |
| nl-BE | <https://www.getapp.be/alternatives/114439/natero> |

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