---
description: If you're in a hunt for the best solution for your business, learn what HelpDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpDesk](/software/116767/helpdesk) > [HelpDesk Alternatives](https://www.getapp.sg/alternatives/116767/helpdesk)

# Alternatives to HelpDesk

Canonical: https://www.getapp.sg/alternatives/116767/helpdesk

> Explore the top alternatives to HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3465 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/10317/116767/freshdesk/vs/helpdesk)
2. **Salesforce Sales Cloud** — 4.4/5 (18797 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/90378/116767/salesforce/vs/helpdesk)
3. **Zendesk Suite** — 4.4/5 (4086 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/9448/116767/zendesk/vs/helpdesk)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/91301/116767/liveagent/vs/helpdesk)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/8385/116767/livechat/vs/helpdesk)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/116767/132287/helpdesk/vs/milvus)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/105081/116767/tidio-chat/vs/helpdesk)
8. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/91379/116767/intercom/vs/helpdesk)
9. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs HelpDesk](https://www.getapp.sg/compare/10036/116767/zoho-desk/vs/helpdesk)
10. **Superchat** — 4.8/5 (291 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.sg/software/2058817/superchat)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/116767/2058817/helpdesk/vs/superchat)
11. **Zoho Assist** — 4.7/5 (1460 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/9913/116767/zoho-assist/vs/helpdesk)
12. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/91754/116767/salesforce-1-service-cloud/vs/helpdesk)
13. **Gorgias** — 4.6/5 (134 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.sg/software/124359/gorgias)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/116767/124359/helpdesk/vs/gorgias)
14. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/106673/116767/gladly/vs/helpdesk)
15. **Dynamics 365** — 4.4/5 (5839 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/90844/116767/dynamics-365/vs/helpdesk)
16. **Hiver** — 4.7/5 (148 reviews) — The AI powered customer service platform
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/20502/116767/hiver/vs/helpdesk)
17. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/90602/116767/bitrix24/vs/helpdesk)
18. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/8391/116767/incontact-call-center-software/vs/helpdesk)
19. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/91811/116767/jira-service-management/vs/helpdesk)
20. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs HelpDesk](https://www.getapp.sg/compare/105673/116767/supportbench/vs/helpdesk)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)
- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/116767/helpdesk)
- [View Product Profile](https://www.getapp.sg/software/116767/helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/116767/helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/116767/helpdesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/116767/helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/116767/helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/116767/helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/116767/helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/116767/helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/116767/helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/116767/helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/116767/helpdesk> |
| es | <https://www.getapp.es/alternatives/116767/helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/116767/helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/116767/helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/116767/helpdesk> |
| fr | <https://www.getapp.fr/alternatives/116767/helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/116767/helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/116767/helpdesk> |
| nl | <https://www.getapp.nl/alternatives/116767/helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/116767/helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/116767/helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/116767/helpdesk> |

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