---
description: If you're in a hunt for the best solution for your business, learn what SmileBack has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmileBack Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [SmileBack](/software/118559/smileback) > [SmileBack Alternatives](https://www.getapp.sg/alternatives/118559/smileback)

# Alternatives to SmileBack

Canonical: https://www.getapp.sg/alternatives/118559/smileback

> Explore the top alternatives to SmileBack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/10317/118559/freshdesk/vs/smileback)
2. **SurveyMonkey** — 4.6/5 (10455 reviews) — Online survey and feedback collection platform
   - [View profile](https://www.getapp.sg/software/2371/surveymonkey)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/2371/118559/surveymonkey/vs/smileback)
3. **Trustpilot** — 4.5/5 (1204 reviews) — Customer review management platform for online businesses
   - [View profile](https://www.getapp.sg/software/113149/trustpilot)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/113149/118559/trustpilot/vs/smileback)
4. **Jotform** — 4.7/5 (2885 reviews) — Cloud-based form builder tool for digital forms.
   - [View profile](https://www.getapp.sg/software/10191/jotform-4-0)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/10191/118559/jotform-4-0/vs/smileback)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/91301/118559/liveagent/vs/smileback)
6. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
   - [View profile](https://www.getapp.sg/software/101401/survicate)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/101401/118559/survicate/vs/smileback)
7. **Typeform** — 4.7/5 (964 reviews) — Interactive form builder for data collection
   - [View profile](https://www.getapp.sg/software/91581/typeform)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/91581/118559/typeform/vs/smileback)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/9448/118559/zendesk/vs/smileback)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/105081/118559/tidio-chat/vs/smileback)
10. **Screeb** — 4.5/5 (42 reviews) — We help companies to (re)connect with their customers
    - [View profile](https://www.getapp.sg/software/2070945/screeb)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2070945/smileback/vs/screeb)
11. **ReputationStacker** — 4.9/5 (43 reviews) — Reputation management software
    - [View profile](https://www.getapp.sg/software/2071031/reputationstacker)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2071031/smileback/vs/reputationstacker)
12. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/116767/118559/helpdesk/vs/smileback)
13. **Swell** — 4.6/5 (357 reviews) — \#1 Patient experience platform for Healthcare
    - [View profile](https://www.getapp.sg/software/118523/swell-cx)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118523/118559/swell-cx/vs/smileback)
14. **Weave** — 4.3/5 (669 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.sg/software/121867/weave)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/121867/smileback/vs/weave)
15. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/91379/118559/intercom/vs/smileback)
16. **Zoho Survey** — 4.6/5 (451 reviews) — Cloud-based tool for creating and manging surveys
    - [View profile](https://www.getapp.sg/software/91188/zoho-survey)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/91188/118559/zoho-survey/vs/smileback)
17. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.sg/software/91351/freshservice)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/91351/118559/freshservice/vs/smileback)
18. **Birdeye** — 4.7/5 (704 reviews) — AI-based webchat assistant for business conversations
    - [View profile](https://www.getapp.sg/software/112535/birdeye)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/112535/118559/birdeye/vs/smileback)
19. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
    - [View profile](https://www.getapp.sg/software/2036983/stella-connect)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2036983/smileback/vs/stella-connect)
20. **GiveMe5.ai** — 4.7/5 (86 reviews) — Reputation management software for handling customer reviews
    - [View profile](https://www.getapp.sg/software/182703/grab-your-reviews)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/182703/smileback/vs/grab-your-reviews)

## Related Categories

- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/118559/smileback)
- [View Product Profile](https://www.getapp.sg/software/118559/smileback)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/118559/smileback> |
| de-AT | <https://www.getapp.at/alternatives/118559/smileback> |
| en | <https://www.getapp.com/customer-management-software/a/smileback/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/118559/smileback> |
| en-AU | <https://www.getapp.com.au/alternatives/118559/smileback> |
| en-CA | <https://www.getapp.ca/alternatives/118559/smileback> |
| en-GB | <https://www.getapp.co.uk/alternatives/118559/smileback> |
| en-IE | <https://www.getapp.ie/alternatives/118559/smileback> |
| en-NZ | <https://www.getapp.co.nz/alternatives/118559/smileback> |
| en-SG | <https://www.getapp.sg/alternatives/118559/smileback> |
| en-ZA | <https://www.getapp.za.com/alternatives/118559/smileback> |
| es | <https://www.getapp.es/alternatives/118559/smileback> |
| es-CL | <https://www.getapp.cl/alternatives/118559/smileback> |
| es-CO | <https://www.getapp.com.co/alternatives/118559/smileback> |
| es-MX | <https://www.getapp.com.mx/alternatives/118559/smileback> |
| fr | <https://www.getapp.fr/alternatives/118559/smileback> |
| fr-BE | <https://fr.getapp.be/alternatives/118559/smileback> |
| fr-CA | <https://fr.getapp.ca/alternatives/118559/smileback> |
| nl | <https://www.getapp.nl/alternatives/118559/smileback> |
| nl-BE | <https://www.getapp.be/alternatives/118559/smileback> |

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