---
description: If you're in a hunt for the best solution for your business, learn what SmileBack has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmileBack Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [SmileBack](/software/118559/smileback) > [SmileBack Alternatives](https://www.getapp.sg/alternatives/118559/smileback)

# Alternatives to SmileBack

Canonical: https://www.getapp.sg/alternatives/118559/smileback

> Explore the top alternatives to SmileBack. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **SurveyMonkey** — 4.6/5 (10506 reviews) — Online survey and feedback collection platform
   - [View profile](https://www.getapp.sg/software/2371/surveymonkey)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/2371/118559/surveymonkey/vs/smileback)
2. **Trustpilot** — 4.5/5 (1206 reviews) — Customer review management platform for online businesses
   - [View profile](https://www.getapp.sg/software/113149/trustpilot)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/113149/118559/trustpilot/vs/smileback)
3. **ReputationStacker** — 4.9/5 (58 reviews) — Reputation management software
   - [View profile](https://www.getapp.sg/software/2071031/reputationstacker)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2071031/smileback/vs/reputationstacker)
4. **Jotform** — 4.7/5 (2924 reviews) — Cloud-based form builder tool for digital forms.
   - [View profile](https://www.getapp.sg/software/10191/jotform-4-0)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/10191/118559/jotform-4-0/vs/smileback)
5. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/91301/118559/liveagent/vs/smileback)
6. **Typeform** — 4.7/5 (979 reviews) — Interactive form builder for data collection
   - [View profile](https://www.getapp.sg/software/91581/typeform)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/91581/118559/typeform/vs/smileback)
7. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
   - [View profile](https://www.getapp.sg/software/101401/survicate)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/101401/118559/survicate/vs/smileback)
8. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/9448/118559/zendesk/vs/smileback)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs SmileBack](https://www.getapp.sg/compare/105081/118559/tidio-chat/vs/smileback)
10. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/116767/118559/helpdesk/vs/smileback)
11. **Freshservice** — 4.6/5 (798 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.sg/software/91351/freshservice)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/91351/118559/freshservice/vs/smileback)
12. **Screeb** — 4.5/5 (42 reviews) — We help companies to (re)connect with their customers
    - [View profile](https://www.getapp.sg/software/2070945/screeb)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2070945/smileback/vs/screeb)
13. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
    - [View profile](https://www.getapp.sg/software/10317/freshdesk)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/10317/118559/freshdesk/vs/smileback)
14. **Swell** — 4.6/5 (358 reviews) — \#1 Patient experience platform for Healthcare
    - [View profile](https://www.getapp.sg/software/118523/swell-cx)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118523/118559/swell-cx/vs/smileback)
15. **Weave** — 4.3/5 (673 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.sg/software/121867/weave)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/121867/smileback/vs/weave)
16. **Zoho Survey** — 4.6/5 (455 reviews) — Cloud-based tool for creating and manging surveys
    - [View profile](https://www.getapp.sg/software/91188/zoho-survey)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/91188/118559/zoho-survey/vs/smileback)
17. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
    - [View profile](https://www.getapp.sg/software/112535/birdeye)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/112535/118559/birdeye/vs/smileback)
18. **Questback** — 4.7/5 (56 reviews) — Experience Management
    - [View profile](https://www.getapp.sg/software/2072337/questback)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2072337/smileback/vs/questback)
19. **SurveySparrow** — 4.4/5 (123 reviews) — Cloud-based omnichannel experience management platform
    - [View profile](https://www.getapp.sg/software/111349/surveysparrow)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/111349/118559/surveysparrow/vs/smileback)
20. **TheySaid** — 4.9/5 (28 reviews) — User testing and research, accelerated by AI.
    - [View profile](https://www.getapp.sg/software/2078338/theysaid-ai-survey)
    - [Compare vs SmileBack](https://www.getapp.sg/compare/118559/2078338/smileback/vs/theysaid-ai-survey)

## Related Categories

- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/118559/smileback)
- [View Product Profile](https://www.getapp.sg/software/118559/smileback)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/118559/smileback> |
| de-AT | <https://www.getapp.at/alternatives/118559/smileback> |
| en | <https://www.getapp.com/customer-management-software/a/smileback/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/118559/smileback> |
| en-AU | <https://www.getapp.com.au/alternatives/118559/smileback> |
| en-CA | <https://www.getapp.ca/alternatives/118559/smileback> |
| en-GB | <https://www.getapp.co.uk/alternatives/118559/smileback> |
| en-IE | <https://www.getapp.ie/alternatives/118559/smileback> |
| en-NZ | <https://www.getapp.co.nz/alternatives/118559/smileback> |
| en-SG | <https://www.getapp.sg/alternatives/118559/smileback> |
| en-ZA | <https://www.getapp.za.com/alternatives/118559/smileback> |
| es | <https://www.getapp.es/alternatives/118559/smileback> |
| es-CL | <https://www.getapp.cl/alternatives/118559/smileback> |
| es-CO | <https://www.getapp.com.co/alternatives/118559/smileback> |
| es-MX | <https://www.getapp.com.mx/alternatives/118559/smileback> |
| fr | <https://www.getapp.fr/alternatives/118559/smileback> |
| fr-BE | <https://fr.getapp.be/alternatives/118559/smileback> |
| fr-CA | <https://fr.getapp.ca/alternatives/118559/smileback> |
| nl | <https://www.getapp.nl/alternatives/118559/smileback> |
| nl-BE | <https://www.getapp.be/alternatives/118559/smileback> |

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