---
description: If you're in a hunt for the best solution for your business, learn what Kapture CX has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kapture CX Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Kapture CX](/software/119083/kapture-crm) > [Kapture CX Alternatives](https://www.getapp.sg/alternatives/119083/kapture-crm)

# Alternatives to Kapture CX

Canonical: https://www.getapp.sg/alternatives/119083/kapture-crm

> Explore the top alternatives to Kapture CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/10036/119083/zoho-desk/vs/kapture-crm)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/10317/119083/freshdesk/vs/kapture-crm)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/91301/119083/liveagent/vs/kapture-crm)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/9448/119083/zendesk/vs/kapture-crm)
5. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/105081/119083/tidio-chat/vs/kapture-crm)
6. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/91379/119083/intercom/vs/kapture-crm)
7. **Wati** — 4.6/5 (202 reviews) — Conversational AI Platform
   - [View profile](https://www.getapp.sg/software/2068239/wati)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/119083/2068239/kapture-crm/vs/wati)
8. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/91207/119083/agi-self-service/vs/kapture-crm)
9. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/102177/119083/front/vs/kapture-crm)
10. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/105673/119083/supportbench/vs/kapture-crm)
11. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/106673/119083/gladly/vs/kapture-crm)
12. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/8670/119083/teamsupport/vs/kapture-crm)
13. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/90462/119083/help-scout/vs/kapture-crm)
14. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/90602/119083/bitrix24/vs/kapture-crm)
15. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/20502/119083/hiver/vs/kapture-crm)
16. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.sg/software/109551/kustomer)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/109551/119083/kustomer/vs/kapture-crm)
17. **UJET** — 4.6/5 (140 reviews) — Customer interaction \&amp; support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/110527/119083/ujet/vs/kapture-crm)
18. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \&amp; marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/113999/119083/engagebay-marketing/vs/kapture-crm)
19. **Salesforce Starter** — 4.4/5 (223 reviews) — Customer relationship management tool for SMBs
    - [View profile](https://www.getapp.sg/software/112791/salesforce-essentials)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/112791/119083/salesforce-essentials/vs/kapture-crm)
20. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/8385/119083/livechat/vs/kapture-crm)

## Related Categories

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/119083/kapture-crm)
- [View Product Profile](https://www.getapp.sg/software/119083/kapture-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kapture-crm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/119083/kapture-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/119083/kapture-crm> |
| en-CA | <https://www.getapp.ca/alternatives/119083/kapture-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/119083/kapture-crm> |
| en-IE | <https://www.getapp.ie/alternatives/119083/kapture-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/119083/kapture-crm> |
| en-SG | <https://www.getapp.sg/alternatives/119083/kapture-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/119083/kapture-crm> |

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