---
description: If you're in a hunt for the best solution for your business, learn what Kapture CX has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kapture CX Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Kapture CX](/software/119083/kapture-crm) > [Kapture CX Alternatives](https://www.getapp.sg/alternatives/119083/kapture-crm)

# Alternatives to Kapture CX

Canonical: https://www.getapp.sg/alternatives/119083/kapture-crm

> Explore the top alternatives to Kapture CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3474 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/10317/119083/freshdesk/vs/kapture-crm)
2. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/91301/119083/liveagent/vs/kapture-crm)
3. **Zendesk Suite** — 4.4/5 (4091 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/9448/119083/zendesk/vs/kapture-crm)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/105081/119083/tidio-chat/vs/kapture-crm)
5. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/10036/119083/zoho-desk/vs/kapture-crm)
6. **Wati** — 4.6/5 (207 reviews) — Customer Engagement for Revenue Growth
   - [View profile](https://www.getapp.sg/software/2068239/wati)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/119083/2068239/kapture-crm/vs/wati)
7. **Supportbench** — 4.8/5 (130 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.sg/software/105673/supportbench)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/105673/119083/supportbench/vs/kapture-crm)
8. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/102177/119083/front/vs/kapture-crm)
9. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
   - [View profile](https://www.getapp.sg/software/91207/agi-self-service)
   - [Compare vs Kapture CX](https://www.getapp.sg/compare/91207/119083/agi-self-service/vs/kapture-crm)
10. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/106673/119083/gladly/vs/kapture-crm)
11. **TeamSupport** — 4.5/5 (849 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/8670/119083/teamsupport/vs/kapture-crm)
12. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/20502/119083/hiver/vs/kapture-crm)
13. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.sg/software/109551/kustomer)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/109551/119083/kustomer/vs/kapture-crm)
14. **Freshchat** — 4.2/5 (154 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.sg/software/106095/freshchat)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/106095/119083/freshchat/vs/kapture-crm)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/90602/119083/bitrix24/vs/kapture-crm)
16. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/90462/119083/help-scout/vs/kapture-crm)
17. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/119083/2058097/kapture-crm/vs/servicenow-customer-service-management)
18. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.sg/software/2079989/monday-service)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/119083/2079989/kapture-crm/vs/monday-service)
19. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/8391/119083/incontact-call-center-software/vs/kapture-crm)
20. **EngageBay CRM** — 4.6/5 (910 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs Kapture CX](https://www.getapp.sg/compare/113999/119083/engagebay-marketing/vs/kapture-crm)

## Related Categories

- [Complaint Management Software](https://www.getapp.sg/directory/841/complaint-management/software)
- [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/119083/kapture-crm)
- [View Product Profile](https://www.getapp.sg/software/119083/kapture-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/kapture/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/119083/kapture-crm> |
| en-AU | <https://www.getapp.com.au/alternatives/119083/kapture-crm> |
| en-CA | <https://www.getapp.ca/alternatives/119083/kapture-crm> |
| en-GB | <https://www.getapp.co.uk/alternatives/119083/kapture-crm> |
| en-IE | <https://www.getapp.ie/alternatives/119083/kapture-crm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/119083/kapture-crm> |
| en-SG | <https://www.getapp.sg/alternatives/119083/kapture-crm> |
| en-ZA | <https://www.getapp.za.com/alternatives/119083/kapture-crm> |

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