---
description: If you're in a hunt for the best solution for your business, learn what Certainly has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Certainly Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Certainly](/software/128779/botxo) > [Certainly Alternatives](https://www.getapp.sg/alternatives/128779/botxo)

# Alternatives to Certainly

Canonical: https://www.getapp.sg/alternatives/128779/botxo

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Certainly](https://www.getapp.sg/compare/105081/128779/tidio-chat/vs/botxo)
2. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Certainly](https://www.getapp.sg/compare/104597/128779/genesys-cloud/vs/botxo)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Certainly](https://www.getapp.sg/compare/91301/128779/liveagent/vs/botxo)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Certainly](https://www.getapp.sg/compare/9448/128779/zendesk/vs/botxo)
5. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai: A superior 24/7 customer engagement solution.
   - [View profile](https://www.getapp.sg/software/119823/smith-ai-live-website-chat)
   - [Compare vs Certainly](https://www.getapp.sg/compare/119823/128779/smith-ai-live-website-chat/vs/botxo)
6. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2057354/botxo/vs/inconcert-omnichannel-contact-center)
7. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.sg/software/2055586/inxide)
   - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2055586/botxo/vs/inxide)
8. **Inbenta** — 4.7/5 (13 reviews) — A Conversational AI Platform that Reduces Support Requests
   - [View profile](https://www.getapp.sg/software/106065/inbenta)
   - [Compare vs Certainly](https://www.getapp.sg/compare/106065/128779/inbenta/vs/botxo)
9. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
   - [View profile](https://www.getapp.sg/software/111639/vozy)
   - [Compare vs Certainly](https://www.getapp.sg/compare/111639/128779/vozy/vs/botxo)
10. **Brand Embassy** — 5.0/5 (1 reviews) — Social Customer Service Software
    - [View profile](https://www.getapp.sg/software/102049/brand-embassy)
    - [Compare vs Certainly](https://www.getapp.sg/compare/102049/128779/brand-embassy/vs/botxo)
11. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/8385/128779/livechat/vs/botxo)
12. **Freshchat** — 4.2/5 (150 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.sg/software/106095/freshchat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/106095/128779/freshchat/vs/botxo)
13. **Pipedrive** — 4.5/5 (3058 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.sg/software/90507/pipedrive)
    - [Compare vs Certainly](https://www.getapp.sg/compare/90507/128779/pipedrive/vs/botxo)
14. **Sobot** — 4.9/5 (113 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2079329/botxo/vs/sobot)
15. **Sprinklr** — 4.3/5 (91 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs Certainly](https://www.getapp.sg/compare/100180/128779/sprinklr/vs/botxo)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Certainly](https://www.getapp.sg/compare/106673/128779/gladly/vs/botxo)
17. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/respond-io)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2068199/botxo/vs/respond-io)
18. **Cognigy.AI** — 4.8/5 (23 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.sg/software/2067921/cognigy-ai)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2067921/botxo/vs/cognigy-ai)
19. **Text** — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/text-app)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2082384/botxo/vs/text-app)
20. **Smartsupp** — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
    - [View profile](https://www.getapp.sg/software/101363/smartsupp-live-chat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/101363/128779/smartsupp-live-chat/vs/botxo)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/128779/botxo)
- [View Product Profile](https://www.getapp.sg/software/128779/botxo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/128779/botxo> |
| de-AT | <https://www.getapp.at/alternatives/128779/botxo> |
| en | <https://www.getapp.com/emerging-technology-software/a/certainly/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/128779/botxo> |
| en-AU | <https://www.getapp.com.au/alternatives/128779/botxo> |
| en-CA | <https://www.getapp.ca/alternatives/128779/botxo> |
| en-GB | <https://www.getapp.co.uk/alternatives/128779/botxo> |
| en-IE | <https://www.getapp.ie/alternatives/128779/botxo> |
| en-NZ | <https://www.getapp.co.nz/alternatives/128779/botxo> |
| en-SG | <https://www.getapp.sg/alternatives/128779/botxo> |
| en-ZA | <https://www.getapp.za.com/alternatives/128779/botxo> |
| nl | <https://www.getapp.nl/alternatives/128779/botxo> |
| nl-BE | <https://www.getapp.be/alternatives/128779/botxo> |

-----

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