---
description: If you're in a hunt for the best solution for your business, learn what Certainly has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Certainly Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Certainly](/software/128779/botxo) > [Certainly Alternatives](https://www.getapp.sg/alternatives/128779/botxo)

# Alternatives to Certainly

Canonical: https://www.getapp.sg/alternatives/128779/botxo

> Explore the top alternatives to Certainly. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Certainly](https://www.getapp.sg/compare/105081/128779/tidio-chat/vs/botxo)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Certainly](https://www.getapp.sg/compare/104597/128779/genesys-cloud/vs/botxo)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Certainly](https://www.getapp.sg/compare/91301/128779/liveagent/vs/botxo)
4. **respond.io** — 4.6/5 (52 reviews) — The first minute makes or breaks the customer experience.
   - [View profile](https://www.getapp.sg/software/2068199/respond-io)
   - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2068199/botxo/vs/respond-io)
5. **Smith.ai** — 4.8/5 (29 reviews) — Smith.ai: A superior 24/7 customer engagement solution.
   - [View profile](https://www.getapp.sg/software/119823/smith-ai-live-website-chat)
   - [Compare vs Certainly](https://www.getapp.sg/compare/119823/128779/smith-ai-live-website-chat/vs/botxo)
6. **Freshchat** — 4.1/5 (120 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.sg/software/106095/freshchat)
   - [Compare vs Certainly](https://www.getapp.sg/compare/106095/128779/freshchat/vs/botxo)
7. **Heyday** — 4.6/5 (17 reviews) — The \#1 AI-powered customer messaging platform for retailers
   - [View profile](https://www.getapp.sg/software/130619/heyday)
   - [Compare vs Certainly](https://www.getapp.sg/compare/128779/130619/botxo/vs/heyday)
8. **Quidget** — 4.8/5 (4 reviews) — Handle up to 80% of Tier-1 support with AI
   - [View profile](https://www.getapp.sg/software/2076810/quidget)
   - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2076810/botxo/vs/quidget)
9. **Brand Embassy** — 5.0/5 (1 reviews) — Social Customer Service Software
   - [View profile](https://www.getapp.sg/software/102049/brand-embassy)
   - [Compare vs Certainly](https://www.getapp.sg/compare/102049/128779/brand-embassy/vs/botxo)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Certainly](https://www.getapp.sg/compare/9448/128779/zendesk/vs/botxo)
11. **Smartsupp** — 4.6/5 (343 reviews) — Smartsupp–Live Chat, Chatbots, and Video Recordings
    - [View profile](https://www.getapp.sg/software/101363/smartsupp-live-chat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/101363/128779/smartsupp-live-chat/vs/botxo)
12. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2057354/botxo/vs/inconcert-omnichannel-contact-center)
13. **Lime Connect** — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90636/userlike-live-chat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/90636/128779/userlike-live-chat/vs/botxo)
14. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
    - [View profile](https://www.getapp.sg/software/111639/vozy)
    - [Compare vs Certainly](https://www.getapp.sg/compare/111639/128779/vozy/vs/botxo)
15. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.sg/software/2055586/inxide)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2055586/botxo/vs/inxide)
16. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Certainly](https://www.getapp.sg/compare/8385/128779/livechat/vs/botxo)
17. **Sobot** — 4.9/5 (96 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2079329/botxo/vs/sobot)
18. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2061511/botxo/vs/tiledesk)
19. **Moveo.AI** — 5.0/5 (9 reviews) — Power the Toughest Conversations
    - [View profile](https://www.getapp.sg/software/2061017/moveo-ai)
    - [Compare vs Certainly](https://www.getapp.sg/compare/128779/2061017/botxo/vs/moveo-ai)
20. **Conversational Cloud** — 4.3/5 (41 reviews) — AI-Powered Chatbots, Messaging \&amp; Live Chat for Businesses
    - [View profile](https://www.getapp.sg/software/944/liveperson)
    - [Compare vs Certainly](https://www.getapp.sg/compare/944/128779/liveperson/vs/botxo)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/128779/botxo)
- [View Product Profile](https://www.getapp.sg/software/128779/botxo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/128779/botxo> |
| de-AT | <https://www.getapp.at/alternatives/128779/botxo> |
| en | <https://www.getapp.com/emerging-technology-software/a/botxo/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/128779/botxo> |
| en-AU | <https://www.getapp.com.au/alternatives/128779/botxo> |
| en-CA | <https://www.getapp.ca/alternatives/128779/botxo> |
| en-GB | <https://www.getapp.co.uk/alternatives/128779/botxo> |
| en-IE | <https://www.getapp.ie/alternatives/128779/botxo> |
| en-NZ | <https://www.getapp.co.nz/alternatives/128779/botxo> |
| en-SG | <https://www.getapp.sg/alternatives/128779/botxo> |
| en-ZA | <https://www.getapp.za.com/alternatives/128779/botxo> |
| nl | <https://www.getapp.nl/alternatives/128779/botxo> |
| nl-BE | <https://www.getapp.be/alternatives/128779/botxo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Certainly","description":"Whether you would like a cheaper alternative to Certainly or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/128779/botxo","about":{"@id":"https://www.getapp.sg/alternatives/128779/botxo#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/128779/botxo#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/128779/botxo#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.sg/alternatives/128779/botxo#software"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Certainly","url":"https://www.getapp.sg/software/128779/botxo","@id":"https://www.getapp.sg/software/128779/botxo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":13}},{"@id":"https://www.getapp.sg/alternatives/128779/botxo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Certainly","position":3,"item":"/software/128779/botxo","@type":"ListItem"},{"name":"Certainly Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/128779/botxo","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Certainly Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/128779/botxo#itemlist","@type":"ItemList","itemListElement":[{"name":"Tidio","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Genesys Cloud CX","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"respond.io","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c617c3c-b109-4b4d-86f2-a0ff12db5110.png","url":"https://www.getapp.sg/software/2068199/respond-io","@type":"ListItem"},{"name":"Smith.ai","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.getapp.sg/software/119823/smith-ai-live-website-chat","@type":"ListItem"},{"name":"Freshchat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.sg/software/106095/freshchat","@type":"ListItem"},{"name":"Heyday","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5fcd9a3-2156-4182-a1a7-4f667a2821cd.png","url":"https://www.getapp.sg/software/130619/heyday","@type":"ListItem"},{"name":"Quidget","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.getapp.sg/software/2076810/quidget","@type":"ListItem"},{"name":"Brand Embassy","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.getapp.sg/software/102049/brand-embassy","@type":"ListItem"},{"name":"Zendesk Suite","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"Smartsupp","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.getapp.sg/software/101363/smartsupp-live-chat","@type":"ListItem"},{"name":"inconnect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Lime Connect","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.getapp.sg/software/90636/userlike-live-chat","@type":"ListItem"},{"name":"Vozy","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.getapp.sg/software/111639/vozy","@type":"ListItem"},{"name":"Inxide","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.getapp.sg/software/2055586/inxide","@type":"ListItem"},{"name":"LiveChat","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"Sobot","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.getapp.sg/software/2079329/sobot","@type":"ListItem"},{"name":"Tiledesk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.sg/software/2061511/tiledesk","@type":"ListItem"},{"name":"Moveo.AI","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.getapp.sg/software/2061017/moveo-ai","@type":"ListItem"},{"name":"Conversational Cloud","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60b0f0a9-7d7a-4895-a187-8b88c1efe2b1.jpeg","url":"https://www.getapp.sg/software/944/liveperson","@type":"ListItem"}],"numberOfItems":20}
</script>
