---
description: If you're in a hunt for the best solution for your business, learn what Capacity has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Capacity Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Capacity](/software/129319/capacity) > [Capacity Alternatives](https://www.getapp.sg/alternatives/129319/capacity)

# Alternatives to Capacity

Canonical: https://www.getapp.sg/alternatives/129319/capacity

> Explore the top alternatives to Capacity. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4116 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Capacity](https://www.getapp.sg/compare/9448/129319/zendesk/vs/capacity)
2. **Hiver** — 4.7/5 (148 reviews) — The agentic customer service platform.
   - [View profile](https://www.getapp.sg/software/20502/hiver)
   - [Compare vs Capacity](https://www.getapp.sg/compare/20502/129319/hiver/vs/capacity)
3. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
   - [View profile](https://www.getapp.sg/software/91516/vivantio)
   - [Compare vs Capacity](https://www.getapp.sg/compare/91516/129319/vivantio/vs/capacity)
4. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Capacity](https://www.getapp.sg/compare/8670/129319/teamsupport/vs/capacity)
5. **Bitrix24** — 4.2/5 (1009 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Capacity](https://www.getapp.sg/compare/90602/129319/bitrix24/vs/capacity)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Capacity](https://www.getapp.sg/compare/105081/129319/tidio-chat/vs/capacity)
7. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.sg/software/101433/issuetrak)
   - [Compare vs Capacity](https://www.getapp.sg/compare/101433/129319/issuetrak/vs/capacity)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Capacity](https://www.getapp.sg/compare/10036/129319/zoho-desk/vs/capacity)
9. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Keep customers longer.
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs Capacity](https://www.getapp.sg/compare/119575/129319/hubspot-service-hub/vs/capacity)
10. **ServiceTonic** — 4.6/5 (10 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs Capacity](https://www.getapp.sg/compare/129319/2072659/capacity/vs/servicetonic)
11. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.sg/software/100352/c2-atom)
    - [Compare vs Capacity](https://www.getapp.sg/compare/100352/129319/c2-atom/vs/capacity)
12. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Capacity](https://www.getapp.sg/compare/8385/129319/livechat/vs/capacity)
13. **Genesys Cloud CX** — 4.3/5 (271 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Capacity](https://www.getapp.sg/compare/104597/129319/genesys-cloud/vs/capacity)
14. **Pipefy** — 4.6/5 (326 reviews) — Cloud-based no-code workflow automation for enterprises
    - [View profile](https://www.getapp.sg/software/107957/pipefy)
    - [Compare vs Capacity](https://www.getapp.sg/compare/107957/129319/pipefy/vs/capacity)
15. **Freshservice** — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.sg/software/91351/freshservice)
    - [Compare vs Capacity](https://www.getapp.sg/compare/91351/129319/freshservice/vs/capacity)
16. **Helply** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.sg/software/91569/groove)
    - [Compare vs Capacity](https://www.getapp.sg/compare/91569/129319/groove/vs/capacity)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Capacity](https://www.getapp.sg/compare/102025/129319/otrs/vs/capacity)
18. **EcholoN** — 4.7/5 (35 reviews) — Enterprise Service Management beyond standard ITSM
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs Capacity](https://www.getapp.sg/compare/129319/164895/capacity/vs/echolon)
19. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
    - [View profile](https://www.getapp.sg/software/2050795/froged)
    - [Compare vs Capacity](https://www.getapp.sg/compare/129319/2050795/capacity/vs/froged)
20. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs Capacity](https://www.getapp.sg/compare/113999/129319/engagebay-marketing/vs/capacity)

## Related Categories

- [Knowledge Management Software](https://www.getapp.sg/directory/257/knowledge-management/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.sg/directory/1397/artificial-intelligence/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Business Process Management Software](https://www.getapp.sg/directory/273/business-process-management-bpm/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/129319/capacity)
- [View Product Profile](https://www.getapp.sg/software/129319/capacity)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/129319/capacity> |
| de-AT | <https://www.getapp.at/alternatives/129319/capacity> |
| en | <https://www.getapp.com/emerging-technology-software/a/capacity/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/129319/capacity> |
| en-AU | <https://www.getapp.com.au/alternatives/129319/capacity> |
| en-CA | <https://www.getapp.ca/alternatives/129319/capacity> |
| en-GB | <https://www.getapp.co.uk/alternatives/129319/capacity> |
| en-IE | <https://www.getapp.ie/alternatives/129319/capacity> |
| en-NZ | <https://www.getapp.co.nz/alternatives/129319/capacity> |
| en-SG | <https://www.getapp.sg/alternatives/129319/capacity> |
| en-ZA | <https://www.getapp.za.com/alternatives/129319/capacity> |
| es | <https://www.getapp.es/alternatives/129319/capacity> |
| es-CL | <https://www.getapp.cl/alternatives/129319/capacity> |
| es-CO | <https://www.getapp.com.co/alternatives/129319/capacity> |
| es-MX | <https://www.getapp.com.mx/alternatives/129319/capacity> |
| fr | <https://www.getapp.fr/alternatives/129319/capacity> |
| fr-BE | <https://fr.getapp.be/alternatives/129319/capacity> |
| fr-CA | <https://fr.getapp.ca/alternatives/129319/capacity> |
| nl | <https://www.getapp.nl/alternatives/129319/capacity> |
| nl-BE | <https://www.getapp.be/alternatives/129319/capacity> |
| pt | <https://www.getapp.com.br/alternatives/129319/capacity> |
| pt-PT | <https://www.getapp.pt/alternatives/129319/capacity> |

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