---
description: If you're in a hunt for the best solution for your business, learn what ProProfs Help Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Help Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ProProfs Help Desk](/software/130635/proprofs-help-desk) > [ProProfs Help Desk Alternatives](https://www.getapp.sg/alternatives/130635/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.getapp.sg/alternatives/130635/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/10036/130635/zoho-desk/vs/proprofs-help-desk)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/10317/130635/freshdesk/vs/proprofs-help-desk)
3. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/119575/130635/hubspot-service-hub/vs/proprofs-help-desk)
4. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/120371/130635/boss-solutions-suite/vs/proprofs-help-desk)
5. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
   - [View profile](https://www.getapp.sg/software/2062890/tikting)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/130635/2062890/proprofs-help-desk/vs/tikting)
6. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/91301/130635/liveagent/vs/proprofs-help-desk)
7. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/91811/130635/jira-service-management/vs/proprofs-help-desk)
8. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/8670/130635/teamsupport/vs/proprofs-help-desk)
9. **Hiver** — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
   - [View profile](https://www.getapp.sg/software/20502/hiver)
   - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/20502/130635/hiver/vs/proprofs-help-desk)
10. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/9448/130635/zendesk/vs/proprofs-help-desk)
11. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/111785/130635/topdesk/vs/proprofs-help-desk)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/101433/130635/issuetrak/vs/proprofs-help-desk)
13. **ServiceTonic** — 4.7/5 (6 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/130635/2072659/proprofs-help-desk/vs/servicetonic)
14. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.sg/software/129319/capacity)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/129319/130635/capacity/vs/proprofs-help-desk)
15. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/91516/130635/vivantio/vs/proprofs-help-desk)
16. **ServicePRO** — 4.4/5 (7 reviews) — Enterprise Service Desk Request Software that delivers ROI
    - [View profile](https://www.getapp.sg/software/2050825/servicepro)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/130635/2050825/proprofs-help-desk/vs/servicepro)
17. **Cayzu** — 5.0/5 (30 reviews) — Cloud Based Ticket Management \& Help Desk Software
    - [View profile](https://www.getapp.sg/software/91792/cayzu-help-desk)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/91792/130635/cayzu-help-desk/vs/proprofs-help-desk)
18. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/130635/164895/proprofs-help-desk/vs/echolon)
19. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/90602/130635/bitrix24/vs/proprofs-help-desk)
20. **UseResponse** — 4.6/5 (36 reviews) — All-in-one Customer Support and Feedback Suite
    - [View profile](https://www.getapp.sg/software/101983/useresponse)
    - [Compare vs ProProfs Help Desk](https://www.getapp.sg/compare/101983/130635/useresponse/vs/proprofs-help-desk)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [Email Management Software](https://www.getapp.sg/directory/306/email-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/130635/proprofs-help-desk)
- [View Product Profile](https://www.getapp.sg/software/130635/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/130635/proprofs-help-desk> |
| de-AT | <https://www.getapp.at/alternatives/130635/proprofs-help-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/proprofs-help-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/130635/proprofs-help-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/130635/proprofs-help-desk> |
| en-CA | <https://www.getapp.ca/alternatives/130635/proprofs-help-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/130635/proprofs-help-desk> |
| en-IE | <https://www.getapp.ie/alternatives/130635/proprofs-help-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/130635/proprofs-help-desk> |
| en-SG | <https://www.getapp.sg/alternatives/130635/proprofs-help-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/130635/proprofs-help-desk> |
| es | <https://www.getapp.es/alternatives/130635/proprofs-help-desk> |
| es-CL | <https://www.getapp.cl/alternatives/130635/proprofs-help-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/130635/proprofs-help-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/130635/proprofs-help-desk> |
| fr | <https://www.getapp.fr/alternatives/130635/proprofs-help-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/130635/proprofs-help-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/130635/proprofs-help-desk> |
| nl | <https://www.getapp.nl/alternatives/130635/proprofs-help-desk> |
| nl-BE | <https://www.getapp.be/alternatives/130635/proprofs-help-desk> |
| pt | <https://www.getapp.com.br/alternatives/130635/proprofs-help-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/130635/proprofs-help-desk> |

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