---
description: If you're in a hunt for the best solution for your business, learn what Chat Metrics has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat Metrics Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat Metrics](/software/1998083/chat-metrics) > [Chat Metrics Alternatives](https://www.getapp.sg/alternatives/1998083/chat-metrics)

# Alternatives to Chat Metrics

Canonical: https://www.getapp.sg/alternatives/1998083/chat-metrics

> Explore the top alternatives to Chat Metrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/91301/1998083/liveagent/vs/chat-metrics)
2. **WhatsApp** — 4.7/5 (16397 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2035411/chat-metrics/vs/whatsapp)
3. **Slack** — 4.7/5 (24141 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/91563/1998083/slack/vs/chat-metrics)
4. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/105081/1998083/tidio-chat/vs/chat-metrics)
5. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/91379/1998083/intercom/vs/chat-metrics)
6. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
   - [View profile](https://www.getapp.sg/software/111347/crisp)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/111347/1998083/crisp/vs/chat-metrics)
7. **Text** — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
   - [View profile](https://www.getapp.sg/software/2082384/text-app)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2082384/chat-metrics/vs/text-app)
8. **Freshchat** — 4.2/5 (145 reviews) — Live Chat software for modern messaging
   - [View profile](https://www.getapp.sg/software/106095/freshchat)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/106095/1998083/freshchat/vs/chat-metrics)
9. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
   - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
   - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2061511/chat-metrics/vs/tiledesk)
10. **Birdeye** — 4.7/5 (704 reviews) — AI Agents for Multi-Location Brands
    - [View profile](https://www.getapp.sg/software/112535/birdeye)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/112535/1998083/birdeye/vs/chat-metrics)
11. **ChatBot** — 4.6/5 (66 reviews) — Easy to use chatbot platform for business
    - [View profile](https://www.getapp.sg/software/108699/chatbot)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/108699/1998083/chatbot/vs/chat-metrics)
12. **Kenect** — 4.6/5 (93 reviews) — The AI Engine for Dealers
    - [View profile](https://www.getapp.sg/software/2055028/kenect)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2055028/chat-metrics/vs/kenect)
13. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for sales, support \& ops teams
    - [View profile](https://www.getapp.sg/software/108663/avochato)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/108663/1998083/avochato/vs/chat-metrics)
14. **Zenvia Customer Cloud** — 4.1/5 (359 reviews) — AI for customer service to sell more and serve better
    - [View profile](https://www.getapp.sg/software/2055061/sirena)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2055061/chat-metrics/vs/sirena)
15. **TruChat** — 5.0/5 (3 reviews) — Natural language processing powered chatbot + live chat
    - [View profile](https://www.getapp.sg/software/116211/truchat)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/116211/1998083/truchat/vs/chat-metrics)
16. **Drift** — 4.5/5 (200 reviews) — Live chat \& in-app messaging for sales \& marketing
    - [View profile](https://www.getapp.sg/software/108899/drift)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/108899/1998083/drift/vs/chat-metrics)
17. **Kindly** — 4.0/5 (2 reviews) — Conversational AI platform
    - [View profile](https://www.getapp.sg/software/2061371/kindly)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2061371/chat-metrics/vs/kindly)
18. **iAdvize** — 4.2/5 (22 reviews) — Cloud-based AI sales associate for eCommerce businesses
    - [View profile](https://www.getapp.sg/software/100418/iadvize)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/100418/1998083/iadvize/vs/chat-metrics)
19. **Chatsi** — 5.0/5 (2 reviews) — AI-Powered Storefront Sales Agent for Ecommerce
    - [View profile](https://www.getapp.sg/software/2079102/chatsi)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/1998083/2079102/chat-metrics/vs/chatsi)
20. **Lime Connect** — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90636/userlike-live-chat)
    - [Compare vs Chat Metrics](https://www.getapp.sg/compare/90636/1998083/userlike-live-chat/vs/chat-metrics)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/1998083/chat-metrics)
- [View Product Profile](https://www.getapp.sg/software/1998083/chat-metrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chat-metrics/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/1998083/chat-metrics> |
| en-AU | <https://www.getapp.com.au/alternatives/1998083/chat-metrics> |
| en-CA | <https://www.getapp.ca/alternatives/1998083/chat-metrics> |
| en-GB | <https://www.getapp.co.uk/alternatives/1998083/chat-metrics> |
| en-IE | <https://www.getapp.ie/alternatives/1998083/chat-metrics> |
| en-NZ | <https://www.getapp.co.nz/alternatives/1998083/chat-metrics> |
| en-SG | <https://www.getapp.sg/alternatives/1998083/chat-metrics> |
| en-ZA | <https://www.getapp.za.com/alternatives/1998083/chat-metrics> |

-----

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