---
description: If you're in a hunt for the best solution for your business, learn what Sunrise ITSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sunrise ITSM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Sunrise ITSM](/software/2005671/it-service-management) > [Sunrise ITSM Alternatives](https://www.getapp.sg/alternatives/2005671/it-service-management)

# Alternatives to Sunrise ITSM

Canonical: https://www.getapp.sg/alternatives/2005671/it-service-management

> Explore the top alternatives to Sunrise ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/9448/2005671/zendesk/vs/it-service-management)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/90378/2005671/salesforce/vs/it-service-management)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/10317/2005671/freshdesk/vs/it-service-management)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91301/2005671/liveagent/vs/it-service-management)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/132287/2005671/milvus/vs/it-service-management)
6. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/8385/2005671/livechat/vs/it-service-management)
7. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/116767/2005671/helpdesk/vs/it-service-management)
8. **Zoho Assist** — 4.7/5 (1495 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/9913/2005671/zoho-assist/vs/it-service-management)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91811/2005671/jira-service-management/vs/it-service-management)
10. **Superchat** — 4.8/5 (316 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.sg/software/2058817/superchat)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2005671/2058817/it-service-management/vs/superchat)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/105081/2005671/tidio-chat/vs/it-service-management)
12. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/10036/2005671/zoho-desk/vs/it-service-management)
13. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.sg/software/2079989/monday-service)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2005671/2079989/it-service-management/vs/monday-service)
14. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/20502/2005671/hiver/vs/it-service-management)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91754/2005671/salesforce/vs/it-service-management)
16. **Dynamics 365** — 4.4/5 (5860 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/90844/2005671/dynamics-365/vs/it-service-management)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/102025/2005671/otrs/vs/it-service-management)
18. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/120371/2005671/boss-solutions/vs/it-service-management)
19. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2005671/2079329/it-service-management/vs/sobot)
20. **Deepser** — 4.6/5 (58 reviews) — Service Management without complexity - no code.
    - [View profile](https://www.getapp.sg/software/2002751/deepser)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2002751/2005671/deepser/vs/it-service-management)

## Related Categories

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [IT Documentation Tools](https://www.getapp.sg/directory/3860/it-documentation/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2005671/it-service-management)
- [View Product Profile](https://www.getapp.sg/software/2005671/it-service-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/it-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2005671/it-service-management> |
| en-AU | <https://www.getapp.com.au/alternatives/2005671/it-service-management> |
| en-CA | <https://www.getapp.ca/alternatives/2005671/it-service-management> |
| en-GB | <https://www.getapp.co.uk/alternatives/2005671/it-service-management> |
| en-IE | <https://www.getapp.ie/alternatives/2005671/it-service-management> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2005671/it-service-management> |
| en-SG | <https://www.getapp.sg/alternatives/2005671/it-service-management> |
| en-ZA | <https://www.getapp.za.com/alternatives/2005671/it-service-management> |

-----

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