---
description: If you're in a hunt for the best solution for your business, learn what Sunrise ITSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sunrise ITSM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Sunrise ITSM](/software/2005671/sunrise-itsm) > [Sunrise ITSM Alternatives](https://www.getapp.sg/alternatives/2005671/sunrise-itsm)

# Alternatives to Sunrise ITSM

Canonical: https://www.getapp.sg/alternatives/2005671/sunrise-itsm

> Explore the top alternatives to Sunrise ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/9448/2005671/zendesk/vs/sunrise-itsm)
2. **Salesforce Sales Cloud** — 4.4/5 (18782 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/90378/2005671/salesforce/vs/sunrise-itsm)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91301/2005671/liveagent/vs/sunrise-itsm)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/10317/2005671/freshdesk/vs/sunrise-itsm)
5. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/8385/2005671/livechat/vs/sunrise-itsm)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/132287/2005671/milvus/vs/sunrise-itsm)
7. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/116767/2005671/helpdesk/vs/sunrise-itsm)
8. **Zoho Assist** — 4.7/5 (1406 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/9913/2005671/zoho-assist/vs/sunrise-itsm)
9. **Intercom** — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91379/2005671/intercom/vs/sunrise-itsm)
10. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91811/2005671/jira-service-management/vs/sunrise-itsm)
11. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.sg/software/2058817/superchat)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2005671/2058817/sunrise-itsm/vs/superchat)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/105081/2005671/tidio-chat/vs/sunrise-itsm)
13. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/10036/2005671/zoho-desk/vs/sunrise-itsm)
14. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.sg/software/2079989/monday-service)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2005671/2079989/sunrise-itsm/vs/monday-service)
15. **Hiver** — 4.7/5 (147 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.sg/software/20502/hiver)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/20502/2005671/hiver/vs/sunrise-itsm)
16. **Dynamics 365** — 4.4/5 (5822 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/90844/2005671/dynamics-365/vs/sunrise-itsm)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/102025/2005671/otrs/vs/sunrise-itsm)
18. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/91754/2005671/salesforce-1-service-cloud/vs/sunrise-itsm)
19. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/120371/2005671/boss-solutions-suite/vs/sunrise-itsm)
20. **Deepser** — 4.6/5 (57 reviews) — IT service desk, CRM, and asset management software
    - [View profile](https://www.getapp.sg/software/2002751/deepser)
    - [Compare vs Sunrise ITSM](https://www.getapp.sg/compare/2002751/2005671/deepser/vs/sunrise-itsm)

## Related Categories

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [IT Documentation Tools](https://www.getapp.sg/directory/3860/it-documentation/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2005671/sunrise-itsm)
- [View Product Profile](https://www.getapp.sg/software/2005671/sunrise-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/it-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2005671/sunrise-itsm> |
| en-AU | <https://www.getapp.com.au/alternatives/2005671/sunrise-itsm> |
| en-CA | <https://www.getapp.ca/alternatives/2005671/sunrise-itsm> |
| en-GB | <https://www.getapp.co.uk/alternatives/2005671/sunrise-itsm> |
| en-IE | <https://www.getapp.ie/alternatives/2005671/sunrise-itsm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2005671/sunrise-itsm> |
| en-SG | <https://www.getapp.sg/alternatives/2005671/sunrise-itsm> |
| en-ZA | <https://www.getapp.za.com/alternatives/2005671/sunrise-itsm> |

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