---
description: If you're in a hunt for the best solution for your business, learn what Observe.AI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Observe.AI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Observe.AI](/software/2037303/observe-ai) > [Observe.AI Alternatives](https://www.getapp.sg/alternatives/2037303/observe-ai)

# Alternatives to Observe.AI

Canonical: https://www.getapp.sg/alternatives/2037303/observe-ai

> Explore the top alternatives to Observe.AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/91301/2037303/liveagent/vs/observe-ai)
2. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2057354/observe-ai/vs/inconcert-omnichannel-contact-center)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
   - [View profile](https://www.getapp.sg/software/2073149/calabrio-one-suite)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2073149/observe-ai/vs/calabrio-one-suite)
4. **CallMiner Eureka** — 4.6/5 (5 reviews) — Global leader in conversation intelligence to improve CX
   - [View profile](https://www.getapp.sg/software/2036991/callminer-eureka)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2036991/2037303/callminer-eureka/vs/observe-ai)
5. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
   - [View profile](https://www.getapp.sg/software/2076102/omvista)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2076102/observe-ai/vs/omvista)
6. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
   - [View profile](https://www.getapp.sg/software/130147/customer-frontlines)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/130147/2037303/customer-frontlines/vs/observe-ai)
7. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
   - [View profile](https://www.getapp.sg/software/2067261/capturi)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2067261/observe-ai/vs/capturi)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/104597/2037303/genesys-cloud/vs/observe-ai)
9. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/8391/2037303/incontact-call-center-software/vs/observe-ai)
10. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/100180/2037303/sprinklr/vs/observe-ai)
11. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
    - [View profile](https://www.getapp.sg/software/2039907/evaluagent)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2039907/observe-ai/vs/evaluagent)
12. **QEval** — 4.0/5 (20 reviews) — Quality matters
    - [View profile](https://www.getapp.sg/software/2043339/qeval)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2043339/observe-ai/vs/qeval)
13. **MiaRec** — 5.0/5 (1 reviews) — Boost Efficiency. Elevate Experiences. Improve Outcomes.
    - [View profile](https://www.getapp.sg/software/2045983/miarec)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2045983/observe-ai/vs/miarec)
14. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/114835/2037303/cloudtalk/vs/observe-ai)
15. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
    - [View profile](https://www.getapp.sg/software/2036983/stella-connect)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2036983/2037303/stella-connect/vs/observe-ai)
16. **VoiceOwl** (0 reviews) — Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises
    - [View profile](https://www.getapp.sg/software/2062047/genietalk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2062047/observe-ai/vs/genietalk)
17. **mySQM Customer Service QA** (0 reviews) — FCR Insights Software
    - [View profile](https://www.getapp.sg/software/2058493/mysqm-fcr-insights)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2058493/observe-ai/vs/mysqm-fcr-insights)
18. **Call Journey** — 4.0/5 (2 reviews) — AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING
    - [View profile](https://www.getapp.sg/software/2046743/calljourneyci)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2046743/observe-ai/vs/calljourneyci)
19. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/10036/2037303/zoho-desk/vs/observe-ai)
20. **Nextiva** — 4.6/5 (915 reviews) — AI-enabled solution to streamline business communication
    - [View profile](https://www.getapp.sg/software/91289/nextiva)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/91289/2037303/nextiva/vs/observe-ai)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.sg/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2037303/observe-ai)
- [View Product Profile](https://www.getapp.sg/software/2037303/observe-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/observe-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2037303/observe-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2037303/observe-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2037303/observe-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2037303/observe-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2037303/observe-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2037303/observe-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2037303/observe-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2037303/observe-ai> |
| fr | <https://www.getapp.fr/alternatives/2037303/observe-ai> |
| fr-BE | <https://fr.getapp.be/alternatives/2037303/observe-ai> |
| fr-CA | <https://fr.getapp.ca/alternatives/2037303/observe-ai> |

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