---
description: If you're in a hunt for the best solution for your business, learn what Observe.AI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Observe.AI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Observe.AI](/software/2037303/observe-ai) > [Observe.AI Alternatives](https://www.getapp.sg/alternatives/2037303/observe-ai)

# Alternatives to Observe.AI

Canonical: https://www.getapp.sg/alternatives/2037303/observe-ai

> Explore the top alternatives to Observe.AI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/91301/2037303/liveagent/vs/observe-ai)
2. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2057354/observe-ai/vs/inconcert-omnichannel-contact-center)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
   - [View profile](https://www.getapp.sg/software/2073149/calabrio-one-suite)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2073149/observe-ai/vs/calabrio-one-suite)
4. **CallMiner Eureka** — 4.6/5 (5 reviews) — Global leader in conversation intelligence to improve CX
   - [View profile](https://www.getapp.sg/software/2036991/callminer-eureka)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2036991/2037303/callminer-eureka/vs/observe-ai)
5. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
   - [View profile](https://www.getapp.sg/software/2076102/omvista)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2076102/observe-ai/vs/omvista)
6. **Genesys Cloud CX** — 4.3/5 (264 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/104597/2037303/genesys-cloud/vs/observe-ai)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/8391/2037303/incontact-call-center-software/vs/observe-ai)
8. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \& strategy planning.
   - [View profile](https://www.getapp.sg/software/100180/sprinklr)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/100180/2037303/sprinklr/vs/observe-ai)
9. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
   - [View profile](https://www.getapp.sg/software/130147/customer-frontlines)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/130147/2037303/customer-frontlines/vs/observe-ai)
10. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
    - [View profile](https://www.getapp.sg/software/2039907/evaluagent)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2039907/observe-ai/vs/evaluagent)
11. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
    - [View profile](https://www.getapp.sg/software/2067261/capturi)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2067261/observe-ai/vs/capturi)
12. **QEval** — 4.0/5 (20 reviews) — Quality matters
    - [View profile](https://www.getapp.sg/software/2043339/qeval)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2043339/observe-ai/vs/qeval)
13. **MiaRec** — 5.0/5 (1 reviews) — Turn Customer Conversations into Actionable Intelligence.
    - [View profile](https://www.getapp.sg/software/2045983/miarec)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2045983/observe-ai/vs/miarec)
14. **CloudTalk** — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/114835/2037303/cloudtalk/vs/observe-ai)
15. **CallAI** — 4.7/5 (7 reviews) — AI-based call analysis platform
    - [View profile](https://www.getapp.sg/software/2068364/callai)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2068364/observe-ai/vs/callai)
16. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/10036/2037303/zoho-desk/vs/observe-ai)
17. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/91276/2037303/five9/vs/observe-ai)
18. **Nextiva** — 4.6/5 (919 reviews) — AI-enabled solution to streamline business communication
    - [View profile](https://www.getapp.sg/software/91289/nextiva)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/91289/2037303/nextiva/vs/observe-ai)
19. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Mapping In Over 100+ Countries
    - [View profile](https://www.getapp.sg/software/2076304/klearcom)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2076304/observe-ai/vs/klearcom)
20. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.sg/software/2055586/inxide)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2055586/observe-ai/vs/inxide)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.sg/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2037303/observe-ai)
- [View Product Profile](https://www.getapp.sg/software/2037303/observe-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/observe-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2037303/observe-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2037303/observe-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2037303/observe-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2037303/observe-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2037303/observe-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2037303/observe-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2037303/observe-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2037303/observe-ai> |
| fr | <https://www.getapp.fr/alternatives/2037303/observe-ai> |
| fr-BE | <https://fr.getapp.be/alternatives/2037303/observe-ai> |
| fr-CA | <https://fr.getapp.ca/alternatives/2037303/observe-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Observe.AI","description":"Whether you would like a cheaper alternative to Observe.AI or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2037303/observe-ai","about":{"@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#software"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"Observe.AI","url":"https://www.getapp.sg/software/2037303/observe-ai","@id":"https://www.getapp.sg/software/2037303/observe-ai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3}},{"@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Observe.AI","position":3,"item":"/software/2037303/observe-ai","@type":"ListItem"},{"name":"Observe.AI Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2037303/observe-ai","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Observe.AI Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/2037303/observe-ai#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"inconnect","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Calabrio ONE","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.getapp.sg/software/2073149/calabrio-one-suite","@type":"ListItem"},{"name":"CallMiner Eureka","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f05cedd9-b417-4219-b223-afb9afa05b4e.png","url":"https://www.getapp.sg/software/2036991/callminer-eureka","@type":"ListItem"},{"name":"OnviSource OmVista","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.getapp.sg/software/2076102/omvista","@type":"ListItem"},{"name":"Genesys Cloud CX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.sg/software/104597/genesys-cloud","@type":"ListItem"},{"name":"NiCE CXone","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.getapp.sg/software/8391/incontact-call-center-software","@type":"ListItem"},{"name":"Sprinklr","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.getapp.sg/software/100180/sprinklr","@type":"ListItem"},{"name":"XM for Customer Experience","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9a9fb17-83cc-4ab2-a44c-f4ed5371313f.png","url":"https://www.getapp.sg/software/130147/customer-frontlines","@type":"ListItem"},{"name":"EvaluAgent","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9862057c-2c1b-4fcc-89ac-220a4580a659.png","url":"https://www.getapp.sg/software/2039907/evaluagent","@type":"ListItem"},{"name":"Capturi","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/566ddf5e-29fb-40fb-a160-e79c8482610f.png","url":"https://www.getapp.sg/software/2067261/capturi","@type":"ListItem"},{"name":"QEval","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91da31e4-064b-4796-afc0-d78fe528c609.png","url":"https://www.getapp.sg/software/2043339/qeval","@type":"ListItem"},{"name":"MiaRec","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f547220-a70c-40c3-a918-fc90725df92c.png","url":"https://www.getapp.sg/software/2045983/miarec","@type":"ListItem"},{"name":"CloudTalk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.getapp.sg/software/114835/cloudtalk","@type":"ListItem"},{"name":"CallAI","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f67b3e98-7e76-46ca-846c-42c3da721e99.png","url":"https://www.getapp.sg/software/2068364/callai","@type":"ListItem"},{"name":"Zoho Desk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Five9","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.sg/software/91276/five9","@type":"ListItem"},{"name":"Nextiva","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.getapp.sg/software/91289/nextiva","@type":"ListItem"},{"name":"Klearcom","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eac4f63-c076-4de6-97cd-6d6170319a6e.jpeg","url":"https://www.getapp.sg/software/2076304/klearcom","@type":"ListItem"},{"name":"Inxide","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.getapp.sg/software/2055586/inxide","@type":"ListItem"}],"numberOfItems":20}
</script>