---
description: If you're in a hunt for the best solution for your business, learn what Observe.AI has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Observe.AI Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Observe.AI](/software/2037303/observe-ai) > [Observe.AI Alternatives](https://www.getapp.sg/alternatives/2037303/observe-ai)

# Alternatives to Observe.AI

Canonical: https://www.getapp.sg/alternatives/2037303/observe-ai

> Explore the top alternatives to Observe.AI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2057354/observe-ai/vs/inconcert-omnichannel-contact-center)
2. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/91301/2037303/liveagent/vs/observe-ai)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/104597/2037303/genesys-cloud/vs/observe-ai)
4. **Sprinklr** — 4.3/5 (91 reviews) — The definitive AI-native platform for customer experience
   - [View profile](https://www.getapp.sg/software/100180/sprinklr)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/100180/2037303/sprinklr/vs/observe-ai)
5. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
   - [View profile](https://www.getapp.sg/software/2067261/capturi)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2067261/observe-ai/vs/capturi)
6. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
   - [View profile](https://www.getapp.sg/software/2073149/calabrio-one-suite)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2073149/observe-ai/vs/calabrio-one-suite)
7. **CallMiner Eureka** — 4.6/5 (5 reviews) — Global leader in conversation intelligence to improve CX
   - [View profile](https://www.getapp.sg/software/2036991/callminer-eureka)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2036991/2037303/callminer-eureka/vs/observe-ai)
8. **OnviSource OmVista** — 4.6/5 (5 reviews) — Turn Data to Insights to Actions with OmVista
   - [View profile](https://www.getapp.sg/software/2076102/omvista)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2076102/observe-ai/vs/omvista)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Observe.AI](https://www.getapp.sg/compare/8391/2037303/incontact-call-center-software/vs/observe-ai)
10. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
    - [View profile](https://www.getapp.sg/software/130147/customer-frontlines)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/130147/2037303/customer-frontlines/vs/observe-ai)
11. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
    - [View profile](https://www.getapp.sg/software/2039907/evaluagent)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2039907/observe-ai/vs/evaluagent)
12. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.sg/software/2055586/inxide)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2055586/observe-ai/vs/inxide)
13. **QEval** — 4.0/5 (20 reviews) — Quality matters
    - [View profile](https://www.getapp.sg/software/2043339/qeval)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2043339/observe-ai/vs/qeval)
14. **Call Journey** — 4.0/5 (2 reviews) — AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING
    - [View profile](https://www.getapp.sg/software/2046743/calljourneyci)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2046743/observe-ai/vs/calljourneyci)
15. **MiaRec** — 5.0/5 (1 reviews) — Turn Customer Conversations into Actionable Intelligence.
    - [View profile](https://www.getapp.sg/software/2045983/miarec)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2045983/observe-ai/vs/miarec)
16. **VoiceOwl** (0 reviews) — Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises
    - [View profile](https://www.getapp.sg/software/2062047/genietalk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2062047/observe-ai/vs/genietalk)
17. **CloudTalk** — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/114835/2037303/cloudtalk/vs/observe-ai)
18. **CallAI** — 4.7/5 (7 reviews) — AI-based call analysis platform
    - [View profile](https://www.getapp.sg/software/2068364/callai)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/2037303/2068364/observe-ai/vs/callai)
19. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/9448/2037303/zendesk/vs/observe-ai)
20. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs Observe.AI](https://www.getapp.sg/compare/10036/2037303/zoho-desk/vs/observe-ai)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Speech Analytics Software](https://www.getapp.sg/directory/2043/speech-analytics/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2037303/observe-ai)
- [View Product Profile](https://www.getapp.sg/software/2037303/observe-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/observe-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2037303/observe-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/2037303/observe-ai> |
| en-CA | <https://www.getapp.ca/alternatives/2037303/observe-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/2037303/observe-ai> |
| en-IE | <https://www.getapp.ie/alternatives/2037303/observe-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2037303/observe-ai> |
| en-SG | <https://www.getapp.sg/alternatives/2037303/observe-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/2037303/observe-ai> |
| fr | <https://www.getapp.fr/alternatives/2037303/observe-ai> |
| fr-BE | <https://fr.getapp.be/alternatives/2037303/observe-ai> |
| fr-CA | <https://fr.getapp.ca/alternatives/2037303/observe-ai> |

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