---
description: If you're in a hunt for the best solution for your business, learn what Daktela has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Daktela Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Daktela](/software/2047462/daktela) > [Daktela Alternatives](https://www.getapp.sg/alternatives/2047462/daktela)

# Alternatives to Daktela

Canonical: https://www.getapp.sg/alternatives/2047462/daktela

> Explore the top alternatives to Daktela. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Daktela](https://www.getapp.sg/compare/91301/2047462/liveagent/vs/daktela)
2. **Bitrix24** — 4.2/5 (985 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Daktela](https://www.getapp.sg/compare/90602/2047462/bitrix24/vs/daktela)
3. **Zendesk Suite** — 4.4/5 (4074 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Daktela](https://www.getapp.sg/compare/9448/2047462/zendesk/vs/daktela)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Daktela](https://www.getapp.sg/compare/10036/2047462/zoho-desk/vs/daktela)
5. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Daktela](https://www.getapp.sg/compare/104597/2047462/genesys-cloud/vs/daktela)
6. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Daktela](https://www.getapp.sg/compare/8391/2047462/incontact-call-center-software/vs/daktela)
7. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
   - [View profile](https://www.getapp.sg/software/133847/voiso)
   - [Compare vs Daktela](https://www.getapp.sg/compare/133847/2047462/voiso/vs/daktela)
8. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2057354/daktela/vs/inconcert-omnichannel-contact-center)
9. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
   - [View profile](https://www.getapp.sg/software/2059915/dialshree)
   - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2059915/daktela/vs/dialshree)
10. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs Daktela](https://www.getapp.sg/compare/110527/2047462/ujet/vs/daktela)
11. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.sg/software/107757/dixa)
    - [Compare vs Daktela](https://www.getapp.sg/compare/107757/2047462/dixa/vs/daktela)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.sg/software/2037283/call-center-studio)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2037283/2047462/call-center-studio/vs/daktela)
13. **Office24by7** (0 reviews) — All-in-One Office Automation Solutions
    - [View profile](https://www.getapp.sg/software/112543/office24by)
    - [Compare vs Daktela](https://www.getapp.sg/compare/112543/2047462/office24by/vs/daktela)
14. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
    - [View profile](https://www.getapp.sg/software/2052272/beincontact)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2052272/daktela/vs/beincontact)
15. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.sg/software/2055586/inxide)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2055586/daktela/vs/inxide)
16. **MaxContact** — 4.7/5 (33 reviews) — AI-powered customer engagement platform
    - [View profile](https://www.getapp.sg/software/2039855/maxcontact)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2039855/2047462/maxcontact/vs/daktela)
17. **Steam-connect** — 4.9/5 (9 reviews) — Empowering conversations
    - [View profile](https://www.getapp.sg/software/2059793/steam-connect)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2059793/daktela/vs/steam-connect)
18. **Sparrow** — 5.0/5 (4 reviews) — Unified agent desktop and productivity suite
    - [View profile](https://www.getapp.sg/software/2059563/sparrow-1)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2059563/daktela/vs/sparrow-1)
19. **Omnicus** — 4.5/5 (2 reviews) — Make The Contact Center Your Competitive Advantage
    - [View profile](https://www.getapp.sg/software/2063580/omnicus)
    - [Compare vs Daktela](https://www.getapp.sg/compare/2047462/2063580/daktela/vs/omnicus)
20. **Aircall** — 4.2/5 (459 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.sg/software/100333/aircall)
    - [Compare vs Daktela](https://www.getapp.sg/compare/100333/2047462/aircall/vs/daktela)

## Related Categories

- [Telephony Software](https://www.getapp.sg/directory/294/telephony/software)
- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2047462/daktela)
- [View Product Profile](https://www.getapp.sg/software/2047462/daktela)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/daktela/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047462/daktela> |
| en-AU | <https://www.getapp.com.au/alternatives/2047462/daktela> |
| en-CA | <https://www.getapp.ca/alternatives/2047462/daktela> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047462/daktela> |
| en-IE | <https://www.getapp.ie/alternatives/2047462/daktela> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047462/daktela> |
| en-SG | <https://www.getapp.sg/alternatives/2047462/daktela> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047462/daktela> |

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