---
description: If you're in a hunt for the best solution for your business, learn what BMC Helix ITSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BMC Helix ITSM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [BMC Helix ITSM](/software/2048245/bmc-helix-itsm) > [BMC Helix ITSM Alternatives](https://www.getapp.sg/alternatives/2048245/bmc-helix-itsm)

# Alternatives to BMC Helix ITSM

Canonical: https://www.getapp.sg/alternatives/2048245/bmc-helix-itsm

> Explore the top alternatives to BMC Helix ITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/91351/2048245/freshservice/vs/bmc-helix-itsm)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/9448/2048245/zendesk/vs/bmc-helix-itsm)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/10317/2048245/freshdesk/vs/bmc-helix-itsm)
4. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/90863/2048245/sysaid/vs/bmc-helix-itsm)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/91301/2048245/liveagent/vs/bmc-helix-itsm)
6. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/91811/2048245/jira-service-management/vs/bmc-helix-itsm)
7. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/20521/2048245/manageengine-service-desk-plus/vs/bmc-helix-itsm)
8. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/10036/2048245/zoho-desk/vs/bmc-helix-itsm)
9. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.sg/software/102025/otrs)
   - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/102025/2048245/otrs/vs/bmc-helix-itsm)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/101433/2048245/issuetrak/vs/bmc-helix-itsm)
11. **Pulseway** — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
    - [View profile](https://www.getapp.sg/software/101507/pulseway)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/101507/2048245/pulseway/vs/bmc-helix-itsm)
12. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/111785/2048245/topdesk/vs/bmc-helix-itsm)
13. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
    - [View profile](https://www.getapp.sg/software/101213/service-desk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/101213/2048245/service-desk/vs/bmc-helix-itsm)
14. **Zoho CRM** — 4.3/5 (6973 reviews) — Customer relationship management solution
    - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/9908/2048245/zoho-crm/vs/bmc-helix-itsm)
15. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/91754/2048245/salesforce-1-service-cloud/vs/bmc-helix-itsm)
16. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/8670/2048245/teamsupport/vs/bmc-helix-itsm)
17. **Web Help Desk** — 4.1/5 (123 reviews) — IT asset and knowledge management
    - [View profile](https://www.getapp.sg/software/102041/web-help-desk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/102041/2048245/web-help-desk/vs/bmc-helix-itsm)
18. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.sg/software/2067614/alvao-service-desk)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/2048245/2067614/bmc-helix-itsm/vs/alvao-service-desk)
19. **Lansweeper** — 4.5/5 (75 reviews) — Know Your IT
    - [View profile](https://www.getapp.sg/software/2053728/lansweeper)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/2048245/2053728/bmc-helix-itsm/vs/lansweeper)
20. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
    - [View profile](https://www.getapp.sg/software/104591/cherwell-service-managemt)
    - [Compare vs BMC Helix ITSM](https://www.getapp.sg/compare/104591/2048245/cherwell-service-managemt/vs/bmc-helix-itsm)

## Related Categories

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)
- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2048245/bmc-helix-itsm)
- [View Product Profile](https://www.getapp.sg/software/2048245/bmc-helix-itsm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2048245/bmc-helix-itsm> |
| de-AT | <https://www.getapp.at/alternatives/2048245/bmc-helix-itsm> |
| en | <https://www.getapp.com/all-software/a/remedy-it-service-management/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2048245/bmc-helix-itsm> |
| en-AU | <https://www.getapp.com.au/alternatives/2048245/bmc-helix-itsm> |
| en-CA | <https://www.getapp.ca/alternatives/2048245/bmc-helix-itsm> |
| en-GB | <https://www.getapp.co.uk/alternatives/2048245/bmc-helix-itsm> |
| en-IE | <https://www.getapp.ie/alternatives/2048245/bmc-helix-itsm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2048245/bmc-helix-itsm> |
| en-SG | <https://www.getapp.sg/alternatives/2048245/bmc-helix-itsm> |
| en-ZA | <https://www.getapp.za.com/alternatives/2048245/bmc-helix-itsm> |
| es | <https://www.getapp.es/alternatives/2048245/bmc-helix-itsm> |
| es-CL | <https://www.getapp.cl/alternatives/2048245/bmc-helix-itsm> |
| es-CO | <https://www.getapp.com.co/alternatives/2048245/bmc-helix-itsm> |
| es-MX | <https://www.getapp.com.mx/alternatives/2048245/bmc-helix-itsm> |
| fr | <https://www.getapp.fr/alternatives/2048245/bmc-helix-itsm> |
| fr-BE | <https://fr.getapp.be/alternatives/2048245/bmc-helix-itsm> |
| fr-CA | <https://fr.getapp.ca/alternatives/2048245/bmc-helix-itsm> |

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