---
description: If you're in a hunt for the best solution for your business, learn what SMART Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SMART Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [SMART Service Desk](/software/2050635/smart-service-desk) > [SMART Service Desk Alternatives](https://www.getapp.sg/alternatives/2050635/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.getapp.sg/alternatives/2050635/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91351/2050635/freshservice/vs/smart-service-desk)
2. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/10317/2050635/freshdesk/vs/smart-service-desk)
3. **Atera** — 4.5/5 (453 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/102017/2050635/atera/vs/smart-service-desk)
4. **NinjaOne** — 4.7/5 (296 reviews) — NinjaOne Unified IT Operations Platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/108129/2050635/ninjarmm/vs/smart-service-desk)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/9448/2050635/zendesk/vs/smart-service-desk)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/132287/2050635/milvus/vs/smart-service-desk)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/132559/2050635/supremo-remote-desktop/vs/smart-service-desk)
8. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91301/2050635/liveagent/vs/smart-service-desk)
9. **ServiceNow** — 4.5/5 (356 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.sg/software/9156/servicenow)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/9156/2050635/servicenow/vs/smart-service-desk)
10. **SysAid** — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/90863/2050635/sysaid/vs/smart-service-desk)
11. **JIRA Service Management** — 4.5/5 (772 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91811/2050635/jira-service-management/vs/smart-service-desk)
12. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/113939/2050635/bomgar/vs/smart-service-desk)
13. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2050635/2059330/smart-service-desk/vs/teamdynamix-itsm-ppm)
14. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/120371/2050635/boss-solutions-suite/vs/smart-service-desk)
15. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/8385/2050635/livechat/vs/smart-service-desk)
16. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/10036/2050635/zoho-desk/vs/smart-service-desk)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/20521/2050635/manageengine-service-desk-plus/vs/smart-service-desk)
18. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2050635/2066040/smart-service-desk/vs/desk-manager)
19. **Deepser** — 4.6/5 (57 reviews) — Service Management without complexity.
    - [View profile](https://www.getapp.sg/software/2002751/deepser)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2002751/2050635/deepser/vs/smart-service-desk)
20. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91754/2050635/salesforce-1-service-cloud/vs/smart-service-desk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2050635/smart-service-desk)
- [View Product Profile](https://www.getapp.sg/software/2050635/smart-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/smart-service-desk-itsm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2050635/smart-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/2050635/smart-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/2050635/smart-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2050635/smart-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/2050635/smart-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2050635/smart-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/2050635/smart-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2050635/smart-service-desk> |

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