---
description: If you're in a hunt for the best solution for your business, learn what SMART Service Desk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SMART Service Desk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [SMART Service Desk](/software/2050635/smart-service-desk) > [SMART Service Desk Alternatives](https://www.getapp.sg/alternatives/2050635/smart-service-desk)

# Alternatives to SMART Service Desk

Canonical: https://www.getapp.sg/alternatives/2050635/smart-service-desk

> Explore the top alternatives to SMART Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91351/2050635/freshservice/vs/smart-service-desk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91811/2050635/jira-service-management/vs/smart-service-desk)
3. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/91754/2050635/salesforce-1-service-cloud/vs/smart-service-desk)
4. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/90863/2050635/sysaid/vs/smart-service-desk)
5. **Caspio** — 4.6/5 (249 reviews) — Low-code application development platform.
   - [View profile](https://www.getapp.sg/software/90524/caspio)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/90524/2050635/caspio/vs/smart-service-desk)
6. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
   - [View profile](https://www.getapp.sg/software/103389/agiloft)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/103389/2050635/agiloft/vs/smart-service-desk)
7. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.sg/software/101213/service-desk)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/101213/2050635/service-desk/vs/smart-service-desk)
8. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/120371/2050635/boss-solutions-suite/vs/smart-service-desk)
9. **Deepser** — 4.6/5 (57 reviews) — IT service desk, CRM, and asset management software
   - [View profile](https://www.getapp.sg/software/2002751/deepser)
   - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2002751/2050635/deepser/vs/smart-service-desk)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
    - [View profile](https://www.getapp.sg/software/90516/happyfox)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/90516/2050635/happyfox/vs/smart-service-desk)
11. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System
    - [View profile](https://www.getapp.sg/software/2062890/tikting)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2050635/2062890/smart-service-desk/vs/tikting)
12. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/9448/2050635/zendesk/vs/smart-service-desk)
13. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.sg/software/113707/itglue)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/113707/2050635/itglue/vs/smart-service-desk)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/1336/2050635/solarwinds-service-desk/vs/smart-service-desk)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/20521/2050635/manageengine-service-desk-plus/vs/smart-service-desk)
16. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.sg/software/111785/topdesk)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/111785/2050635/topdesk/vs/smart-service-desk)
17. **GLPI** — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
    - [View profile](https://www.getapp.sg/software/2049885/glpi)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2049885/2050635/glpi/vs/smart-service-desk)
18. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/2050635/2059330/smart-service-desk/vs/teamdynamix-itsm-ppm)
19. **Xurrent** — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
    - [View profile](https://www.getapp.sg/software/10366/itrp)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/10366/2050635/itrp/vs/smart-service-desk)
20. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs SMART Service Desk](https://www.getapp.sg/compare/101433/2050635/issuetrak/vs/smart-service-desk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2050635/smart-service-desk)
- [View Product Profile](https://www.getapp.sg/software/2050635/smart-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/smart-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2050635/smart-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/2050635/smart-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/2050635/smart-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2050635/smart-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/2050635/smart-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2050635/smart-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/2050635/smart-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2050635/smart-service-desk> |

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