---
description: If you're in a hunt for the best solution for your business, learn what ManageEngine ServiceDesk Plus has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus](/software/20521/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (720 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/91811/manageengine-service-desk-plus/vs/jira-service-management)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/10036/20521/zoho-desk/vs/manageengine-service-desk-plus)
4. **Freshdesk** — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/10317/20521/freshdesk/vs/manageengine-service-desk-plus)
5. **LiveAgent** — 4.7/5 (1784 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/91301/manageengine-service-desk-plus/vs/liveagent)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/9448/20521/zendesk/vs/manageengine-service-desk-plus)
7. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/90863/manageengine-service-desk-plus/vs/sysaid)
8. **Zoho CRM** — 4.3/5 (6974 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/9908/20521/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5823 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/90844/manageengine-service-desk-plus/vs/dynamics-365)
10. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/102073/manageengine-service-desk-plus/vs/agile-crm)
11. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/102025/manageengine-service-desk-plus/vs/otrs)
12. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.sg/software/2058097/servicenow-customer-service-management)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/2058097/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
13. **Bitrix24** — 4.2/5 (991 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/90602/manageengine-service-desk-plus/vs/bitrix24)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/101433/manageengine-service-desk-plus/vs/issuetrak)
15. **NetSuite** — 4.2/5 (2042 reviews) — AI-powered cloud-based business management suite
    - [View profile](https://www.getapp.sg/software/9137/netsuite)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/9137/20521/netsuite/vs/manageengine-service-desk-plus)
16. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/8670/20521/teamsupport/vs/manageengine-service-desk-plus)
17. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/91754/manageengine-service-desk-plus/vs/salesforce-1-service-cloud)
18. **Quickbase** — 4.4/5 (329 reviews) — Dynamic work management and project platform
    - [View profile](https://www.getapp.sg/software/10295/quickbase)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/10295/20521/quickbase/vs/manageengine-service-desk-plus)
19. **Odoo** — 4.2/5 (1307 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.sg/software/102445/odoo)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/102445/manageengine-service-desk-plus/vs/odoo)
20. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
    - [View profile](https://www.getapp.sg/software/104591/cherwell-service-managemt)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.sg/compare/20521/104591/manageengine-service-desk-plus/vs/cherwell-service-managemt)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)
- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)
- [Asset Tracking Software](https://www.getapp.sg/directory/1021/asset-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus)
- [View Product Profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/20521/manageengine-service-desk-plus> |
| de-AT | <https://www.getapp.at/alternatives/20521/manageengine-service-desk-plus> |
| en | <https://www.getapp.com/it-management-software/a/manageengine-service-desk-plus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus> |
| en-AU | <https://www.getapp.com.au/alternatives/20521/manageengine-service-desk-plus> |
| en-CA | <https://www.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| en-GB | <https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus> |
| en-IE | <https://www.getapp.ie/alternatives/20521/manageengine-service-desk-plus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/20521/manageengine-service-desk-plus> |
| en-SG | <https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus> |
| en-ZA | <https://www.getapp.za.com/alternatives/20521/manageengine-service-desk-plus> |
| es | <https://www.getapp.es/alternatives/20521/manageengine-service-desk-plus> |
| es-CL | <https://www.getapp.cl/alternatives/20521/manageengine-service-desk-plus> |
| es-CO | <https://www.getapp.com.co/alternatives/20521/manageengine-service-desk-plus> |
| es-MX | <https://www.getapp.com.mx/alternatives/20521/manageengine-service-desk-plus> |
| fr | <https://www.getapp.fr/alternatives/20521/manageengine-service-desk-plus> |
| fr-BE | <https://fr.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| fr-CA | <https://fr.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| nl | <https://www.getapp.nl/alternatives/20521/manageengine-service-desk-plus> |
| nl-BE | <https://www.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| pt | <https://www.getapp.com.br/alternatives/20521/manageengine-service-desk-plus> |
| pt-PT | <https://www.getapp.pt/alternatives/20521/manageengine-service-desk-plus> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ManageEngine ServiceDesk Plus","description":"Whether you would like a cheaper alternative to ManageEngine ServiceDesk Plus or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus","about":{"@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#breadcrumblist"},"@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#software"},"isPartOf":{"@id":"https://www.getapp.sg/#website"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG"},{"name":"ManageEngine ServiceDesk Plus","url":"https://www.getapp.sg/software/20521/manageengine-service-desk-plus","@id":"https://www.getapp.sg/software/20521/manageengine-service-desk-plus#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":231},"offers":{"price":"16","@type":"Offer"}},{"@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":3,"item":"/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"ManageEngine ServiceDesk Plus Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@id":"https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"ListItem"},{"name":"JIRA Service Management","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.sg/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zoho Desk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.sg/software/90863/sysaid","@type":"ListItem"},{"name":"Zoho CRM","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.sg/software/9908/zoho-crm","@type":"ListItem"},{"name":"Dynamics 365","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.getapp.sg/software/90844/dynamics-365","@type":"ListItem"},{"name":"Agile CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.sg/software/102073/agile-crm","@type":"ListItem"},{"name":"OTRS","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.getapp.sg/software/102025/otrs","@type":"ListItem"},{"name":"ServiceNow Customer Service Management","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.getapp.sg/software/2058097/servicenow-customer-service-management","@type":"ListItem"},{"name":"Bitrix24","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Issuetrak","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.sg/software/101433/issuetrak","@type":"ListItem"},{"name":"NetSuite","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.getapp.sg/software/9137/netsuite","@type":"ListItem"},{"name":"TeamSupport","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.sg/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Quickbase","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0157b8b-f072-4509-bd88-9963aa9b3fdf.jpeg","url":"https://www.getapp.sg/software/10295/quickbase","@type":"ListItem"},{"name":"Odoo","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.sg/software/102445/odoo","@type":"ListItem"},{"name":"Cherwell Service Management","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81d75333-2998-4586-a56f-223cad1d3b9d.png","url":"https://www.getapp.sg/software/104591/cherwell-service-managemt","@type":"ListItem"}],"numberOfItems":20}
</script>