---
description: If you're in a hunt for the best solution for your business, learn what Fusion Connect CCaaS has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Fusion Connect CCaaS Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Fusion Connect CCaaS](/software/2052419/fusion-connect-ccaas) > [Fusion Connect CCaaS Alternatives](https://www.getapp.sg/alternatives/2052419/fusion-connect-ccaas)

# Alternatives to Fusion Connect CCaaS

Canonical: https://www.getapp.sg/alternatives/2052419/fusion-connect-ccaas

> Explore the top alternatives to Fusion Connect CCaaS. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/91301/2052419/liveagent/vs/fusion-connect-ccaas)
2. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
   - [View profile](https://www.getapp.sg/software/100333/aircall)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/100333/2052419/aircall/vs/fusion-connect-ccaas)
3. **ZIWO** — 4.6/5 (110 reviews) — API Based cloud contact center software with CRM Integration
   - [View profile](https://www.getapp.sg/software/131291/ziwo)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/131291/2052419/ziwo/vs/fusion-connect-ccaas)
4. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/90602/2052419/bitrix24/vs/fusion-connect-ccaas)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/9448/2052419/zendesk/vs/fusion-connect-ccaas)
6. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/91754/2052419/salesforce/vs/fusion-connect-ccaas)
7. **Webex Suite** — 4.4/5 (7416 reviews) — Cloud-based unified collaboration suite for enterprises
   - [View profile](https://www.getapp.sg/software/10375/webex)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/10375/2052419/webex/vs/fusion-connect-ccaas)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/10036/2052419/zoho-desk/vs/fusion-connect-ccaas)
9. **Five9** — 4.2/5 (487 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.sg/software/91276/five9)
   - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/91276/2052419/five9/vs/fusion-connect-ccaas)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/104597/2052419/genesys-cloud/vs/fusion-connect-ccaas)
11. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/8391/2052419/incontact-call-center-software/vs/fusion-connect-ccaas)
12. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
    - [View profile](https://www.getapp.sg/software/2047760/justcall)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/2047760/2052419/justcall/vs/fusion-connect-ccaas)
13. **Sprinklr** — 4.2/5 (94 reviews) — The definitive AI-native platform for customer experience
    - [View profile](https://www.getapp.sg/software/100180/sprinklr-platform)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/100180/2052419/sprinklr-platform/vs/fusion-connect-ccaas)
14. **Talkdesk** — 4.5/5 (734 reviews) — Customer Experience. Automated.
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/100659/2052419/talkdesk/vs/fusion-connect-ccaas)
15. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/106673/2052419/gladly/vs/fusion-connect-ccaas)
16. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.sg/software/109551/kustomer)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/109551/2052419/kustomer/vs/fusion-connect-ccaas)
17. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement platform for sales teams
    - [View profile](https://www.getapp.sg/software/104961/kixie-powercall)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/104961/2052419/kixie-powercall/vs/fusion-connect-ccaas)
18. **Vonage Contact Center** — 4.3/5 (71 reviews) — Cloud Contact Center \& Inside Sales Software for Salesforce
    - [View profile](https://www.getapp.sg/software/101955/contactworld)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/101955/2052419/contactworld/vs/fusion-connect-ccaas)
19. **Agile CRM** — 4.1/5 (526 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.sg/software/102073/agile-crm)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/102073/2052419/agile-crm/vs/fusion-connect-ccaas)
20. **PhoneBurner** — 4.8/5 (176 reviews) — Power dialer \& outbound sales acceleration software for SMBs
    - [View profile](https://www.getapp.sg/software/102341/phoneburner)
    - [Compare vs Fusion Connect CCaaS](https://www.getapp.sg/compare/102341/2052419/phoneburner/vs/fusion-connect-ccaas)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Conversational Marketing Platforms](https://www.getapp.sg/directory/1659/conversational-marketing-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2052419/fusion-connect-ccaas)
- [View Product Profile](https://www.getapp.sg/software/2052419/fusion-connect-ccaas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/fusion-connect-ccaas/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2052419/fusion-connect-ccaas> |
| en-AU | <https://www.getapp.com.au/alternatives/2052419/fusion-connect-ccaas> |
| en-CA | <https://www.getapp.ca/alternatives/2052419/fusion-connect-ccaas> |
| en-GB | <https://www.getapp.co.uk/alternatives/2052419/fusion-connect-ccaas> |
| en-IE | <https://www.getapp.ie/alternatives/2052419/fusion-connect-ccaas> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2052419/fusion-connect-ccaas> |
| en-SG | <https://www.getapp.sg/alternatives/2052419/fusion-connect-ccaas> |
| en-ZA | <https://www.getapp.za.com/alternatives/2052419/fusion-connect-ccaas> |

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