---
description: If you're in a hunt for the best solution for your business, learn what eGain Suite has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eGain Suite Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [eGain Suite](/software/2053502/egain-suite) > [eGain Suite Alternatives](https://www.getapp.sg/alternatives/2053502/egain-suite)

# Alternatives to eGain Suite

Canonical: https://www.getapp.sg/alternatives/2053502/egain-suite

> Explore the top alternatives to eGain Suite. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho CRM** — 4.3/5 (7003 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.sg/software/9908/zoho-crm)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/9908/2053502/zoho-crm/vs/egain-suite)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/91301/2053502/liveagent/vs/egain-suite)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/10317/2053502/freshdesk/vs/egain-suite)
4. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/8385/2053502/livechat/vs/egain-suite)
5. **Whatfix** — 4.6/5 (77 reviews) — Accelerate Digital Adoption
   - [View profile](https://www.getapp.sg/software/101353/whatfix)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/101353/2053502/whatfix/vs/egain-suite)
6. **Freshdesk Omni** — 3.7/5 (6 reviews) — Omnichannel customer support software
   - [View profile](https://www.getapp.sg/software/2069229/Freshdesk-Omni)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/2053502/2069229/egain-suite/vs/Freshdesk-Omni)
7. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.sg/software/90602/bitrix24)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/90602/2053502/bitrix24/vs/egain-suite)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/9448/2053502/zendesk/vs/egain-suite)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.sg/software/91754/salesforce)
   - [Compare vs eGain Suite](https://www.getapp.sg/compare/91754/2053502/salesforce/vs/egain-suite)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/10036/2053502/zoho-desk/vs/egain-suite)
11. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/8670/2053502/teamsupport/vs/egain-suite)
12. **Creatio AI CRM** — 4.7/5 (151 reviews) — AI CRM where people and AI agents work together.
    - [View profile](https://www.getapp.sg/software/90504/bpm-online-crm)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/90504/2053502/bpm-online-crm/vs/egain-suite)
13. **WalkMe** — 4.4/5 (63 reviews) — Transform the User Experience
    - [View profile](https://www.getapp.sg/software/91256/walkme)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/91256/2053502/walkme/vs/egain-suite)
14. **Thryv** — 4.2/5 (538 reviews) — AI-powered software built for small business growth.
    - [View profile](https://www.getapp.sg/software/113901/thryv)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/113901/2053502/thryv/vs/egain-suite)
15. **Userlane** — 4.5/5 (47 reviews) — Software adoption for regulated industries.
    - [View profile](https://www.getapp.sg/software/106483/userlane)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/106483/2053502/userlane/vs/egain-suite)
16. **Groove** — 4.5/5 (87 reviews) — Cloud-based helpdesk solution for small businesses
    - [View profile](https://www.getapp.sg/software/91569/groove)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/91569/2053502/groove/vs/egain-suite)
17. **Capacity** — 4.5/5 (14 reviews) — Artificial Intelligence-based knowledge management solution
    - [View profile](https://www.getapp.sg/software/129319/capacity)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/129319/2053502/capacity/vs/egain-suite)
18. **Vivantio** — 4.3/5 (178 reviews) — When Service Matters.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/91516/2053502/vivantio/vs/egain-suite)
19. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \& customer support
    - [View profile](https://www.getapp.sg/software/2050795/froged)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/2050795/2053502/froged/vs/egain-suite)
20. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs eGain Suite](https://www.getapp.sg/compare/113999/2053502/engagebay-marketing/vs/egain-suite)

## Related Categories

- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Library Automation Software](https://www.getapp.sg/directory/39/library-automation/software)
- [Knowledge Base Software](https://www.getapp.sg/directory/2823/knowledge-base/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2053502/egain-suite)
- [View Product Profile](https://www.getapp.sg/software/2053502/egain-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/egain-suite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2053502/egain-suite> |
| en-AU | <https://www.getapp.com.au/alternatives/2053502/egain-suite> |
| en-CA | <https://www.getapp.ca/alternatives/2053502/egain-suite> |
| en-GB | <https://www.getapp.co.uk/alternatives/2053502/egain-suite> |
| en-IE | <https://www.getapp.ie/alternatives/2053502/egain-suite> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2053502/egain-suite> |
| en-SG | <https://www.getapp.sg/alternatives/2053502/egain-suite> |
| en-ZA | <https://www.getapp.za.com/alternatives/2053502/egain-suite> |

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