---
description: If you're in a hunt for the best solution for your business, learn what ChannelReply has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChannelReply Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ChannelReply](/software/2054294/channelreply) > [ChannelReply Alternatives](https://www.getapp.sg/alternatives/2054294/channelreply)

# Alternatives to ChannelReply

Canonical: https://www.getapp.sg/alternatives/2054294/channelreply

> Explore the top alternatives to ChannelReply. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (695 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/91351/2054294/freshservice/vs/channelreply)
2. **Atera** — 4.5/5 (447 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/102017/2054294/atera/vs/channelreply)
3. **Freshdesk** — 4.5/5 (3415 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/10317/2054294/freshdesk/vs/channelreply)
4. **NinjaOne** — 4.7/5 (288 reviews) — Unified endpoint management \&amp; IT automation platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/108129/2054294/ninjarmm/vs/channelreply)
5. **JIRA Service Management** — 4.5/5 (768 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/91811/2054294/jira-service-management/vs/channelreply)
6. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/10036/2054294/zoho-desk/vs/channelreply)
7. **LiveAgent** — 4.7/5 (1780 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/91301/2054294/liveagent/vs/channelreply)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/9448/2054294/zendesk/vs/channelreply)
9. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs ChannelReply](https://www.getapp.sg/compare/132287/2054294/milvus/vs/channelreply)
10. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/113939/2054294/bomgar/vs/channelreply)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/132559/2054294/supremo-remote-desktop/vs/channelreply)
12. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \&amp; management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/9156/2054294/servicenow/vs/channelreply)
13. **LiveChat** — 4.6/5 (1721 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/8385/2054294/livechat/vs/channelreply)
14. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/2054294/2066040/channelreply/vs/desk-manager)
15. **Harmony** — 4.9/5 (31 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/2054294/2084708/channelreply/vs/harmony-1)
16. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \&amp; unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/114883/2054294/isl-light/vs/channelreply)
17. **SysAid** — 4.5/5 (514 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/90863/2054294/sysaid/vs/channelreply)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/116767/2054294/helpdesk/vs/channelreply)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/105081/2054294/tidio-chat/vs/channelreply)
20. **osTicket** — 4.3/5 (75 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs ChannelReply](https://www.getapp.sg/compare/10260/2054294/osticket/vs/channelreply)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2054294/channelreply)
- [View Product Profile](https://www.getapp.sg/software/2054294/channelreply)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/channelreply/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2054294/channelreply> |
| en-AU | <https://www.getapp.com.au/alternatives/2054294/channelreply> |
| en-CA | <https://www.getapp.ca/alternatives/2054294/channelreply> |
| en-GB | <https://www.getapp.co.uk/alternatives/2054294/channelreply> |
| en-IE | <https://www.getapp.ie/alternatives/2054294/channelreply> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2054294/channelreply> |
| en-SG | <https://www.getapp.sg/alternatives/2054294/channelreply> |
| en-ZA | <https://www.getapp.za.com/alternatives/2054294/channelreply> |

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