---
description: If you're in a hunt for the best solution for your business, learn what Cisco Finesse has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives](https://www.getapp.sg/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.sg/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16464 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2035411/2056587/whatsapp/vs/cisco-finesse)
2. **Viber** — 4.4/5 (4063 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.sg/software/2049588/viber)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2049588/2056587/viber/vs/cisco-finesse)
3. **Telegram** — 4.7/5 (6436 reviews) — Cloud-based mobile and desktop messaging app for all devices
   - [View profile](https://www.getapp.sg/software/114023/telegram)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/114023/2056587/telegram/vs/cisco-finesse)
4. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/91301/2056587/liveagent/vs/cisco-finesse)
5. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
6. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2051851/2056587/text-request/vs/cisco-finesse)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
8. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Cloud CCaaS platform for global enterprises
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
9. **Front** — 4.5/5 (289 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.sg/software/102177/front)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/102177/2056587/front/vs/cisco-finesse)
10. **Superchat** — 4.8/5 (314 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.sg/software/2058817/superchat)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2058817/cisco-finesse/vs/superchat)
11. **Sobot Nexus** — 4.9/5 (117 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2079329/cisco-finesse/vs/sobot)
12. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \&amp; on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/90602/2056587/bitrix24/vs/cisco-finesse)
13. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2057354/cisco-finesse/vs/inconcert-omnichannel-contact-center)
14. **Missive** — 4.9/5 (184 reviews) — Shared inbox and team chat for collaborative email.
    - [View profile](https://www.getapp.sg/software/2057204/missive)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2057204/cisco-finesse/vs/missive)
15. **Five9** — 4.2/5 (485 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/91276/2056587/five9/vs/cisco-finesse)
16. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/100659/2056587/talkdesk/vs/cisco-finesse)
17. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
    - [View profile](https://www.getapp.sg/software/108425/playvox)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/108425/2056587/playvox/vs/cisco-finesse)
18. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.sg/software/2055586/inxide)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2055586/2056587/inxide/vs/cisco-finesse)
19. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.sg/software/2037283/call-center-studio)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2037283/2056587/call-center-studio/vs/cisco-finesse)
20. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
    - [View profile](https://www.getapp.sg/software/2047760/justcall)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2047760/2056587/justcall/vs/cisco-finesse)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.sg/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.sg/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

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