---
description: If you're in a hunt for the best solution for your business, learn what Cisco Finesse has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cisco Finesse Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [Cisco Finesse](/software/2056587/cisco-finesse) > [Cisco Finesse Alternatives](https://www.getapp.sg/alternatives/2056587/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.getapp.sg/alternatives/2056587/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/10036/2056587/zoho-desk/vs/cisco-finesse)
2. **Sobot** — 4.9/5 (96 reviews) — All-in-One Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2079329/sobot)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2079329/cisco-finesse/vs/sobot)
3. **Ringover** — 4.7/5 (871 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/117547/2056587/ringover/vs/cisco-finesse)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/91301/2056587/liveagent/vs/cisco-finesse)
5. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/8391/2056587/incontact-call-center-software/vs/cisco-finesse)
6. **Amazon Connect** — 4.5/5 (93 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2057092/cisco-finesse/vs/amazon-connect)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/104597/2056587/genesys-cloud/vs/cisco-finesse)
8. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
   - [View profile](https://www.getapp.sg/software/2058817/superchat)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2058817/cisco-finesse/vs/superchat)
9. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/456711/2056587/hoducc/vs/cisco-finesse)
10. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/91276/2056587/five9/vs/cisco-finesse)
11. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based phone system for sales, support \&amp; growing teams
    - [View profile](https://www.getapp.sg/software/107461/callhippo)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/107461/2056587/callhippo/vs/cisco-finesse)
12. **Glassix** — 5.0/5 (103 reviews) — One inbox, countless smiles
    - [View profile](https://www.getapp.sg/software/2068829/glassix)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2068829/cisco-finesse/vs/glassix)
13. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
    - [View profile](https://www.getapp.sg/software/2057354/inconcert-omnichannel-contact-center)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2056587/2057354/cisco-finesse/vs/inconcert-omnichannel-contact-center)
14. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/106673/2056587/gladly/vs/cisco-finesse)
15. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-based contact center \&amp; customer experience platform
    - [View profile](https://www.getapp.sg/software/100659/talkdesk)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/100659/2056587/talkdesk/vs/cisco-finesse)
16. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/9448/2056587/zendesk/vs/cisco-finesse)
17. **Bitrix24** — 4.2/5 (990 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/90602/2056587/bitrix24/vs/cisco-finesse)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/102177/2056587/front/vs/cisco-finesse)
19. **Liberty Converse** — 4.8/5 (23 reviews) — AI-enhanced contact centre experiences for customers \&amp; teams
    - [View profile](https://www.getapp.sg/software/2048767/liberty-converse)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/2048767/2056587/liberty-converse/vs/cisco-finesse)
20. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.sg/software/112271/xcally)
    - [Compare vs Cisco Finesse](https://www.getapp.sg/compare/112271/2056587/xcally/vs/cisco-finesse)

## Related Categories

- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Team Communication Software](https://www.getapp.sg/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2056587/cisco-finesse)
- [View Product Profile](https://www.getapp.sg/software/2056587/cisco-finesse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cisco-finesse/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2056587/cisco-finesse> |
| en-AU | <https://www.getapp.com.au/alternatives/2056587/cisco-finesse> |
| en-CA | <https://www.getapp.ca/alternatives/2056587/cisco-finesse> |
| en-GB | <https://www.getapp.co.uk/alternatives/2056587/cisco-finesse> |
| en-IE | <https://www.getapp.ie/alternatives/2056587/cisco-finesse> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2056587/cisco-finesse> |
| en-SG | <https://www.getapp.sg/alternatives/2056587/cisco-finesse> |
| en-ZA | <https://www.getapp.za.com/alternatives/2056587/cisco-finesse> |

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