---
description: If you're in a hunt for the best solution for your business, learn what Dynamics 365 Customer Service has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dynamics 365 Customer Service Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Dynamics 365 Customer Service](/software/2057903/dynamics-365-customer-service) > [Dynamics 365 Customer Service Alternatives](https://www.getapp.sg/alternatives/2057903/dynamics-365-customer-service)

# Alternatives to Dynamics 365 Customer Service

Canonical: https://www.getapp.sg/alternatives/2057903/dynamics-365-customer-service

> Explore the top alternatives to Dynamics 365 Customer Service. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/10317/2057903/freshdesk/vs/dynamics-365-customer-service)
2. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/8385/2057903/livechat/vs/dynamics-365-customer-service)
3. **Zoho Assist** — 4.7/5 (1445 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/9913/2057903/zoho-assist/vs/dynamics-365-customer-service)
4. **Freshservice** — 4.5/5 (751 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/91351/2057903/freshservice/vs/dynamics-365-customer-service)
5. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/9448/2057903/zendesk/vs/dynamics-365-customer-service)
6. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
   - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/120371/2057903/boss-solutions-suite/vs/dynamics-365-customer-service)
7. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
   - [View profile](https://www.getapp.sg/software/8670/teamsupport)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/8670/2057903/teamsupport/vs/dynamics-365-customer-service)
8. **Notion** — 4.7/5 (2770 reviews) — Project and task management tool
   - [View profile](https://www.getapp.sg/software/132111/notion)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/132111/2057903/notion/vs/dynamics-365-customer-service)
9. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
   - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
   - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/2057903/2072659/dynamics-365-customer-service/vs/servicetonic)
10. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/102025/2057903/otrs/vs/dynamics-365-customer-service)
11. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/2057903/2059330/dynamics-365-customer-service/vs/teamdynamix-itsm-ppm)
12. **Spiceworks Cloud Help Desk** — 4.4/5 (585 reviews) — Server and website monitoring software
    - [View profile](https://www.getapp.sg/software/91171/spiceworks-it-help-desk)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/91171/2057903/spiceworks-it-help-desk/vs/dynamics-365-customer-service)
13. **Front** — 4.5/5 (287 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/102177/2057903/front/vs/dynamics-365-customer-service)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/1336/2057903/solarwinds-service-desk/vs/dynamics-365-customer-service)
15. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/105081/2057903/tidio-chat/vs/dynamics-365-customer-service)
16. **Lansweeper** — 4.5/5 (75 reviews) — Know Your IT
    - [View profile](https://www.getapp.sg/software/2053728/lansweeper)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/2053728/2057903/lansweeper/vs/dynamics-365-customer-service)
17. **EngageBay CRM** — 4.7/5 (908 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/113999/2057903/engagebay-marketing/vs/dynamics-365-customer-service)
18. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
    - [View profile](https://www.getapp.sg/software/91301/liveagent)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/91301/2057903/liveagent/vs/dynamics-365-customer-service)
19. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/91811/2057903/jira-service-management/vs/dynamics-365-customer-service)
20. **SysAid** — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Dynamics 365 Customer Service](https://www.getapp.sg/compare/90863/2057903/sysaid/vs/dynamics-365-customer-service)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2057903/dynamics-365-customer-service)
- [View Product Profile](https://www.getapp.sg/software/2057903/dynamics-365-customer-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/dynamics-365-customer-service/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2057903/dynamics-365-customer-service> |
| en-AU | <https://www.getapp.com.au/alternatives/2057903/dynamics-365-customer-service> |
| en-CA | <https://www.getapp.ca/alternatives/2057903/dynamics-365-customer-service> |
| en-GB | <https://www.getapp.co.uk/alternatives/2057903/dynamics-365-customer-service> |
| en-IE | <https://www.getapp.ie/alternatives/2057903/dynamics-365-customer-service> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2057903/dynamics-365-customer-service> |
| en-SG | <https://www.getapp.sg/alternatives/2057903/dynamics-365-customer-service> |
| en-ZA | <https://www.getapp.za.com/alternatives/2057903/dynamics-365-customer-service> |

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