---
description: If you're in a hunt for the best solution for your business, learn what Castel Contact Center has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Castel Contact Center Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Castel Contact Center](/software/2058337/castel-contact-center) > [Castel Contact Center Alternatives](https://www.getapp.sg/alternatives/2058337/castel-contact-center)

# Alternatives to Castel Contact Center

Canonical: https://www.getapp.sg/alternatives/2058337/castel-contact-center

> Explore the top alternatives to Castel Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.sg/software/104279/chasedata)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/104279/2058337/chasedata/vs/castel-contact-center)
2. **Dialpad** — 4.2/5 (563 reviews) — Cloud communications system for enterprise businesses
   - [View profile](https://www.getapp.sg/software/103849/dialpad-sell)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/103849/2058337/dialpad-sell/vs/castel-contact-center)
3. **Aircall** — 4.2/5 (459 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.sg/software/100333/aircall)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/100333/2058337/aircall/vs/castel-contact-center)
4. **Readymode** — 4.6/5 (142 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
   - [View profile](https://www.getapp.sg/software/107701/xencall)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/107701/2058337/xencall/vs/castel-contact-center)
5. **JustCall** — 4.1/5 (224 reviews) — AI-Powered Business Communication for Sales \&amp; Support Teams
   - [View profile](https://www.getapp.sg/software/2047760/justcall)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/2047760/2058337/justcall/vs/castel-contact-center)
6. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \&amp; inbound call center solution
   - [View profile](https://www.getapp.sg/software/105001/calltools)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/105001/2058337/calltools/vs/castel-contact-center)
7. **CTM** — 4.7/5 (158 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.sg/software/127363/calltrackingmetrics)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/127363/2058337/calltrackingmetrics/vs/castel-contact-center)
8. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.sg/software/105903/ucontact)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/105903/2058337/ucontact/vs/castel-contact-center)
9. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
   - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/114835/2058337/cloudtalk/vs/castel-contact-center)
10. **SparkTG VCC** — 4.7/5 (42 reviews) — Top Contact Center solution that ensures your business grows
    - [View profile](https://www.getapp.sg/software/2046666/ivr)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/2046666/2058337/ivr/vs/castel-contact-center)
11. **Ringover** — 4.7/5 (871 reviews) — 100% cloud phone for startups and SMEs
    - [View profile](https://www.getapp.sg/software/117547/ringover)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/117547/2058337/ringover/vs/castel-contact-center)
12. **Convoso** — 4.5/5 (387 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/8280/2058337/cloud-predictive-dialer/vs/castel-contact-center)
13. **CallHub** — 4.4/5 (249 reviews) — The best all-in-one campaigning and organizing platform.
    - [View profile](https://www.getapp.sg/software/104345/callhub)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/104345/2058337/callhub/vs/castel-contact-center)
14. **RingCX** — 4.2/5 (255 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/105435/2058337/ringcentral-contact-centre/vs/castel-contact-center)
15. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/91276/2058337/five9/vs/castel-contact-center)
16. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/104597/2058337/genesys-cloud/vs/castel-contact-center)
17. **Ricochet360** — 4.8/5 (82 reviews) — Customer relationship management and auto dialer solution
    - [View profile](https://www.getapp.sg/software/127955/ricochet)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/127955/2058337/ricochet/vs/castel-contact-center)
18. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/8391/2058337/incontact-call-center-software/vs/castel-contact-center)
19. **Squaretalk** — 4.9/5 (102 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.sg/software/106691/squaretalk-matrix)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/106691/2058337/squaretalk-matrix/vs/castel-contact-center)
20. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/456711/hoducc)
    - [Compare vs Castel Contact Center](https://www.getapp.sg/compare/456711/2058337/hoducc/vs/castel-contact-center)

## Related Categories

- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2058337/castel-contact-center)
- [View Product Profile](https://www.getapp.sg/software/2058337/castel-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/castel-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058337/castel-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2058337/castel-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2058337/castel-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058337/castel-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2058337/castel-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058337/castel-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2058337/castel-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058337/castel-contact-center> |
| fr | <https://www.getapp.fr/alternatives/2058337/castel-contact-center> |
| fr-BE | <https://fr.getapp.be/alternatives/2058337/castel-contact-center> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058337/castel-contact-center> |

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