---
description: If you're in a hunt for the best solution for your business, learn what mySQM Customer Service QA has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: mySQM Customer Service QA Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [mySQM Customer Service QA](/software/2058493/mysqm-fcr-insights) > [mySQM Customer Service QA Alternatives](https://www.getapp.sg/alternatives/2058493/mysqm-fcr-insights)

# Alternatives to mySQM Customer Service QA

Canonical: https://www.getapp.sg/alternatives/2058493/mysqm-fcr-insights

> Explore the top alternatives to mySQM Customer Service QA. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/10036/2058493/zoho-desk/vs/mysqm-fcr-insights)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/10317/2058493/freshdesk/vs/mysqm-fcr-insights)
3. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/91301/2058493/liveagent/vs/mysqm-fcr-insights)
4. **CloudTalk** — 4.4/5 (268 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/114835/2058493/cloudtalk/vs/mysqm-fcr-insights)
5. **Nextiva** — 4.6/5 (916 reviews) — AI-enabled solution to streamline business communication
   - [View profile](https://www.getapp.sg/software/91289/nextiva)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/91289/2058493/nextiva/vs/mysqm-fcr-insights)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — AI-enabled experience orchestration platform
   - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/104597/2058493/genesys-cloud/vs/mysqm-fcr-insights)
7. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/8391/2058493/incontact-call-center-software/vs/mysqm-fcr-insights)
8. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
   - [View profile](https://www.getapp.sg/software/130147/customer-frontlines)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/130147/2058493/customer-frontlines/vs/mysqm-fcr-insights)
9. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
   - [View profile](https://www.getapp.sg/software/109551/kustomer)
   - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/109551/2058493/kustomer/vs/mysqm-fcr-insights)
10. **Medallia Agent Connect** — 4.9/5 (18 reviews) — Customer feedback, coaching, and QA for customer support.
    - [View profile](https://www.getapp.sg/software/2036983/stella-connect)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2036983/2058493/stella-connect/vs/mysqm-fcr-insights)
11. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/9448/2058493/zendesk/vs/mysqm-fcr-insights)
12. **Sprinklr** — 4.3/5 (91 reviews) — Social media management, analytics \&amp; strategy planning.
    - [View profile](https://www.getapp.sg/software/100180/sprinklr)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/100180/2058493/sprinklr/vs/mysqm-fcr-insights)
13. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
    - [View profile](https://www.getapp.sg/software/108425/playvox)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/108425/2058493/playvox/vs/mysqm-fcr-insights)
14. **EvaluAgent** — 4.7/5 (20 reviews) — Quality assurance solution for customer service and sales
    - [View profile](https://www.getapp.sg/software/2039907/evaluagent)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2039907/2058493/evaluagent/vs/mysqm-fcr-insights)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.sg/software/2049433/nextiva-call-center)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2049433/2058493/nextiva-call-center/vs/mysqm-fcr-insights)
16. **Odigo** — 4.0/5 (3 reviews) — Odigo provides Contact Center as a Service (CCaaS) solutions
    - [View profile](https://www.getapp.sg/software/2056121/odigo)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2056121/2058493/odigo/vs/mysqm-fcr-insights)
17. **Gnatta** — 4.7/5 (3 reviews) — AI Agents and omnichannel support, built for control
    - [View profile](https://www.getapp.sg/software/2000531/gnatta)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2000531/2058493/gnatta/vs/mysqm-fcr-insights)
18. **Akio.CX** (0 reviews) — Multi-channel customer relations management platform
    - [View profile](https://www.getapp.sg/software/100531/akio)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/100531/2058493/akio/vs/mysqm-fcr-insights)
19. **Capturi** — 4.8/5 (11 reviews) — Conversational AI tool for analyzing phone conversations
    - [View profile](https://www.getapp.sg/software/2067261/capturi)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2058493/2067261/mysqm-fcr-insights/vs/capturi)
20. **Froged** — 4.5/5 (56 reviews) — THE one tool for onboarding, engagement \&amp; customer support
    - [View profile](https://www.getapp.sg/software/2050795/froged)
    - [Compare vs mySQM Customer Service QA](https://www.getapp.sg/compare/2050795/2058493/froged/vs/mysqm-fcr-insights)

## Related Categories

- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2058493/mysqm-fcr-insights)
- [View Product Profile](https://www.getapp.sg/software/2058493/mysqm-fcr-insights)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/mysqm-fcr-insights/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058493/mysqm-fcr-insights> |
| en-AU | <https://www.getapp.com.au/alternatives/2058493/mysqm-fcr-insights> |
| en-CA | <https://www.getapp.ca/alternatives/2058493/mysqm-fcr-insights> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058493/mysqm-fcr-insights> |
| en-IE | <https://www.getapp.ie/alternatives/2058493/mysqm-fcr-insights> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058493/mysqm-fcr-insights> |
| en-SG | <https://www.getapp.sg/alternatives/2058493/mysqm-fcr-insights> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058493/mysqm-fcr-insights> |
| fr | <https://www.getapp.fr/alternatives/2058493/mysqm-fcr-insights> |
| fr-BE | <https://fr.getapp.be/alternatives/2058493/mysqm-fcr-insights> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058493/mysqm-fcr-insights> |

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