---
description: If you're in a hunt for the best solution for your business, learn what SmartInbox has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SmartInbox Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [SmartInbox](/software/2058937/smartinbox) > [SmartInbox Alternatives](https://www.getapp.sg/alternatives/2058937/smartinbox)

# Alternatives to SmartInbox

Canonical: https://www.getapp.sg/alternatives/2058937/smartinbox

> Explore the top alternatives to SmartInbox. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/10036/2058937/zoho-desk/vs/smartinbox)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/10317/2058937/freshdesk/vs/smartinbox)
3. **WhatsApp** — 4.7/5 (16399 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/2035411/2058937/whatsapp/vs/smartinbox)
4. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/91301/2058937/liveagent/vs/smartinbox)
5. **Slack** — 4.7/5 (24143 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/91563/2058937/slack/vs/smartinbox)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/105081/2058937/tidio-chat/vs/smartinbox)
7. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/2051851/2058937/text-request/vs/smartinbox)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/9448/2058937/zendesk/vs/smartinbox)
9. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.sg/software/91379/intercom)
   - [Compare vs SmartInbox](https://www.getapp.sg/compare/91379/2058937/intercom/vs/smartinbox)
10. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.sg/software/111347/crisp)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/111347/2058937/crisp/vs/smartinbox)
11. **Text** — 4.7/5 (30 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/text-app)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/2058937/2082384/smartinbox/vs/text-app)
12. **Bitrix24** — 4.2/5 (997 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/90602/2058937/bitrix24/vs/smartinbox)
13. **Freshchat** — 4.2/5 (145 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.sg/software/106095/freshchat)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/106095/2058937/freshchat/vs/smartinbox)
14. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/106673/2058937/gladly/vs/smartinbox)
15. **respond.io** — 4.7/5 (58 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/respond-io)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/2058937/2068199/smartinbox/vs/respond-io)
16. **Sobot** — 4.9/5 (106 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/2058937/2079329/smartinbox/vs/sobot)
17. **Pipedrive** — 4.5/5 (3056 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.sg/software/90507/pipedrive)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/90507/2058937/pipedrive/vs/smartinbox)
18. **Chaty** — 5.0/5 (41 reviews) — Platform that supports various social and messaging channels
    - [View profile](https://www.getapp.sg/software/2063821/chaty)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/2058937/2063821/smartinbox/vs/chaty)
19. **Gorgias** — 4.6/5 (134 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.sg/software/124359/gorgias)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/124359/2058937/gorgias/vs/smartinbox)
20. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.sg/software/110527/ujet)
    - [Compare vs SmartInbox](https://www.getapp.sg/compare/110527/2058937/ujet/vs/smartinbox)

## Related Categories

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2058937/smartinbox)
- [View Product Profile](https://www.getapp.sg/software/2058937/smartinbox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2058937/smartinbox> |
| de-AT | <https://www.getapp.at/alternatives/2058937/smartinbox> |
| en | <https://www.getapp.com/customer-management-software/a/smartinbox/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058937/smartinbox> |
| en-AU | <https://www.getapp.com.au/alternatives/2058937/smartinbox> |
| en-CA | <https://www.getapp.ca/alternatives/2058937/smartinbox> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058937/smartinbox> |
| en-IE | <https://www.getapp.ie/alternatives/2058937/smartinbox> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058937/smartinbox> |
| en-SG | <https://www.getapp.sg/alternatives/2058937/smartinbox> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058937/smartinbox> |

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