---
description: If you're in a hunt for the best solution for your business, learn what Alcea Helpdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alcea Helpdesk Alternatives](https://www.getapp.sg/alternatives/2059023/alcea-helpdesk)

# Alternatives to Alcea Helpdesk

Canonical: https://www.getapp.sg/alternatives/2059023/alcea-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
3. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
   - [View profile](https://www.getapp.sg/software/90948/teamviewer)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90948/2059023/teamviewer/vs/alcea-helpdesk)
4. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/8385/2059023/livechat/vs/alcea-helpdesk)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
6. **Zoho Assist** — 4.7/5 (1406 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9913/2059023/zoho-assist/vs/alcea-helpdesk)
7. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
8. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/105081/2059023/tidio-chat/vs/alcea-helpdesk)
10. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
11. **Guru** — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
    - [View profile](https://www.getapp.sg/software/123167/guru)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/123167/2059023/guru/vs/alcea-helpdesk)
12. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9156/2059023/servicenow/vs/alcea-helpdesk)
13. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
14. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/120371/2059023/boss-solutions-suite/vs/alcea-helpdesk)
15. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.sg/software/111347/crisp)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/111347/2059023/crisp/vs/alcea-helpdesk)
16. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116599/2059023/giva-customer-service/vs/alcea-helpdesk)
17. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
18. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/119575/2059023/hubspot-service-hub/vs/alcea-helpdesk)
19. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/2059023/2059324/alcea-helpdesk/vs/faveo-helpdesk)
20. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)

## Related Categories

- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059023/alcea-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2059023/alcea-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2059023/alcea-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/alcea-helpdesk> |
| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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