---
description: If you're in a hunt for the best solution for your business, learn what Alcea Helpdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/alcea-helpdesk) > [Alcea Helpdesk Alternatives](https://www.getapp.sg/alternatives/2059023/alcea-helpdesk)

# Alternatives to Alcea Helpdesk

Canonical: https://www.getapp.sg/alternatives/2059023/alcea-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10036/2059023/zoho-desk/vs/alcea-helpdesk)
2. **Jira** — 4.4/5 (15415 reviews) — Project management and work tracking software
   - [View profile](https://www.getapp.sg/software/9953/jira)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9953/2059023/jira/vs/alcea-helpdesk)
3. **GitHub** — 4.8/5 (6187 reviews) — Social coding \& collaborative development platform
   - [View profile](https://www.getapp.sg/software/90537/github)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90537/2059023/github/vs/alcea-helpdesk)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91811/2059023/jira-service-management/vs/alcea-helpdesk)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91301/2059023/liveagent/vs/alcea-helpdesk)
6. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10317/2059023/freshdesk/vs/alcea-helpdesk)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/132287/2059023/milvus/vs/alcea-helpdesk)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9448/2059023/zendesk/vs/alcea-helpdesk)
9. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116767/2059023/helpdesk/vs/alcea-helpdesk)
10. **Freshservice** — 4.5/5 (751 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.sg/software/91351/freshservice)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91351/2059023/freshservice/vs/alcea-helpdesk)
11. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/120371/2059023/boss-solutions-suite/vs/alcea-helpdesk)
12. **SysAid** — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90863/2059023/sysaid/vs/alcea-helpdesk)
13. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116599/2059023/giva-customer-service/vs/alcea-helpdesk)
14. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/2059023/2059324/alcea-helpdesk/vs/faveo-helpdesk)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/20521/2059023/manageengine-service-desk-plus/vs/alcea-helpdesk)
16. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/101433/2059023/issuetrak/vs/alcea-helpdesk)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/102025/2059023/otrs/vs/alcea-helpdesk)
18. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/105673/2059023/supportbench/vs/alcea-helpdesk)
19. **ChangeGear** — 4.0/5 (51 reviews) — Comprehensive change and service management.
    - [View profile](https://www.getapp.sg/software/106161/changegear-itsm)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/106161/2059023/changegear-itsm/vs/alcea-helpdesk)
20. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/8670/2059023/teamsupport/vs/alcea-helpdesk)

## Related Categories

- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059023/alcea-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2059023/alcea-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2059023/alcea-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/alcea-helpdesk> |
| en | <https://www.getapp.com/all-software/a/alcea-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/alcea-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/alcea-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/alcea-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/alcea-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/alcea-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/alcea-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/alcea-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/alcea-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/alcea-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/alcea-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/alcea-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/alcea-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/alcea-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/alcea-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/alcea-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/alcea-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/alcea-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/alcea-helpdesk> |

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