---
description: If you're in a hunt for the best solution for your business, learn what Alcea Helpdesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alcea Helpdesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Alcea Helpdesk](/software/2059023/fit-helpdesk) > [Alcea Helpdesk Alternatives](https://www.getapp.sg/alternatives/2059023/fit-helpdesk)

# Alternatives to Alcea Helpdesk

Canonical: https://www.getapp.sg/alternatives/2059023/fit-helpdesk

> Explore the top alternatives to Alcea Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Jira** — 4.4/5 (15497 reviews) — Project management and work tracking software
   - [View profile](https://www.getapp.sg/software/9953/jira)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9953/2059023/jira/vs/fit-helpdesk)
2. **GitHub** — 4.8/5 (6206 reviews) — Social coding \& collaborative development platform
   - [View profile](https://www.getapp.sg/software/90537/github)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90537/2059023/github/vs/fit-helpdesk)
3. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91811/2059023/jira-service-management/vs/fit-helpdesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91301/2059023/liveagent/vs/fit-helpdesk)
5. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10317/2059023/freshdesk/vs/fit-helpdesk)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/132287/2059023/milvus/vs/fit-helpdesk)
7. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/91351/2059023/freshservice/vs/fit-helpdesk)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/9448/2059023/zendesk/vs/fit-helpdesk)
9. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/10036/2059023/zoho-desk/vs/fit-helpdesk)
10. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116767/2059023/helpdesk/vs/fit-helpdesk)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/120371/2059023/boss-solutions/vs/fit-helpdesk)
12. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/90863/2059023/sysaid/vs/fit-helpdesk)
13. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/116599/2059023/giva-customer-service/vs/fit-helpdesk)
14. **Faveo Helpdesk** — 4.5/5 (118 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.sg/software/2059324/faveo-helpdesk)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/2059023/2059324/fit-helpdesk/vs/faveo-helpdesk)
15. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/20521/2059023/manageengine-service-desk-plus/vs/fit-helpdesk)
16. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/101433/2059023/issuetrak/vs/fit-helpdesk)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/102025/2059023/otrs/vs/fit-helpdesk)
18. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.sg/software/105673/supportbench)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/105673/2059023/supportbench/vs/fit-helpdesk)
19. **ChangeGear** — 4.0/5 (51 reviews) — Comprehensive change and service management.
    - [View profile](https://www.getapp.sg/software/106161/changegear-itsm)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/106161/2059023/changegear-itsm/vs/fit-helpdesk)
20. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.sg/software/8670/teamsupport)
    - [Compare vs Alcea Helpdesk](https://www.getapp.sg/compare/8670/2059023/teamsupport/vs/fit-helpdesk)

## Related Categories

- [Issue Tracking Software](https://www.getapp.sg/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059023/fit-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2059023/fit-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2059023/fit-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/2059023/fit-helpdesk> |
| en | <https://www.getapp.com/all-software/a/fit-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059023/fit-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059023/fit-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059023/fit-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059023/fit-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059023/fit-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059023/fit-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059023/fit-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059023/fit-helpdesk> |
| es | <https://www.getapp.es/alternatives/2059023/fit-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/2059023/fit-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/2059023/fit-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/2059023/fit-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/2059023/fit-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/2059023/fit-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/2059023/fit-helpdesk> |
| nl | <https://www.getapp.nl/alternatives/2059023/fit-helpdesk> |
| nl-BE | <https://www.getapp.be/alternatives/2059023/fit-helpdesk> |
| pt | <https://www.getapp.com.br/alternatives/2059023/fit-helpdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/2059023/fit-helpdesk> |

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