---
description: If you're in a hunt for the best solution for your business, learn what Plumsail HelpDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plumsail HelpDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Plumsail HelpDesk](/software/2059675/plumsail-helpdesk) > [Plumsail HelpDesk Alternatives](https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk)

# Alternatives to Plumsail HelpDesk

Canonical: https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk

> Explore the top alternatives to Plumsail HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91351/2059675/freshservice/vs/plumsail-helpdesk)
2. **Atera** — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/102017/2059675/atera/vs/plumsail-helpdesk)
3. **NinjaOne** — 4.7/5 (288 reviews) — Unified endpoint management \& IT automation platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/108129/2059675/ninjarmm/vs/plumsail-helpdesk)
4. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91811/2059675/jira-service-management/vs/plumsail-helpdesk)
5. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10036/2059675/zoho-desk/vs/plumsail-helpdesk)
6. **Freshdesk** — 4.5/5 (3425 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10317/2059675/freshdesk/vs/plumsail-helpdesk)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/9448/2059675/zendesk/vs/plumsail-helpdesk)
8. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/132287/2059675/milvus/vs/plumsail-helpdesk)
9. **LiveAgent** — 4.7/5 (1781 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91301/2059675/liveagent/vs/plumsail-helpdesk)
10. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/113939/2059675/bomgar/vs/plumsail-helpdesk)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/132559/2059675/supremo-remote-desktop/vs/plumsail-helpdesk)
12. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/9156/2059675/servicenow/vs/plumsail-helpdesk)
13. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/8385/2059675/livechat/vs/plumsail-helpdesk)
14. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/2059675/2066040/plumsail-helpdesk/vs/desk-manager)
15. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/90863/2059675/sysaid/vs/plumsail-helpdesk)
16. **Harmony** — 4.9/5 (31 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/2059675/2084708/plumsail-helpdesk/vs/harmony-1)
17. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/114883/2059675/isl-light/vs/plumsail-helpdesk)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/116767/2059675/helpdesk/vs/plumsail-helpdesk)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/105081/2059675/tidio-chat/vs/plumsail-helpdesk)
20. **osTicket** — 4.3/5 (76 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10260/2059675/osticket/vs/plumsail-helpdesk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2059675/plumsail-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/plumsail-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059675/plumsail-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059675/plumsail-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059675/plumsail-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059675/plumsail-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059675/plumsail-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059675/plumsail-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059675/plumsail-helpdesk> |

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