---
description: If you're in a hunt for the best solution for your business, learn what Plumsail HelpDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Plumsail HelpDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Plumsail HelpDesk](/software/2059675/plumsail-helpdesk) > [Plumsail HelpDesk Alternatives](https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk)

# Alternatives to Plumsail HelpDesk

Canonical: https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk

> Explore the top alternatives to Plumsail HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91351/2059675/freshservice/vs/plumsail-helpdesk)
2. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10317/2059675/freshdesk/vs/plumsail-helpdesk)
3. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/102017/2059675/atera/vs/plumsail-helpdesk)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10036/2059675/zoho-desk/vs/plumsail-helpdesk)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/132287/2059675/milvus/vs/plumsail-helpdesk)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/9448/2059675/zendesk/vs/plumsail-helpdesk)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91301/2059675/liveagent/vs/plumsail-helpdesk)
8. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.sg/software/113939/bomgar)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/113939/2059675/bomgar/vs/plumsail-helpdesk)
9. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.sg/software/9156/servicenow)
   - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/9156/2059675/servicenow/vs/plumsail-helpdesk)
10. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/8385/2059675/livechat/vs/plumsail-helpdesk)
11. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/2059675/2084708/plumsail-helpdesk/vs/harmony-1)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/132559/2059675/supremo-remote-desktop/vs/plumsail-helpdesk)
13. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/90863/2059675/sysaid/vs/plumsail-helpdesk)
14. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/114883/2059675/isl-light/vs/plumsail-helpdesk)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/91811/2059675/jira-service-management/vs/plumsail-helpdesk)
16. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/help-desk-software)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/2059675/2066040/plumsail-helpdesk/vs/help-desk-software)
17. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/2059330/2059675/teamdynamix/vs/plumsail-helpdesk)
18. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/116767/2059675/helpdesk/vs/plumsail-helpdesk)
19. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/120371/2059675/boss-solutions/vs/plumsail-helpdesk)
20. **osTicket** — 4.3/5 (76 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs Plumsail HelpDesk](https://www.getapp.sg/compare/10260/2059675/osticket/vs/plumsail-helpdesk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk)
- [View Product Profile](https://www.getapp.sg/software/2059675/plumsail-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/plumsail-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059675/plumsail-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2059675/plumsail-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/2059675/plumsail-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059675/plumsail-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/2059675/plumsail-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059675/plumsail-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/2059675/plumsail-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059675/plumsail-helpdesk> |

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