---
description: If you're in a hunt for the best solution for your business, learn what Microsoft 365 Help Desk Ticketing System has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft 365 Help Desk Ticketing System Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Microsoft 365 Help Desk Ticketing System](/software/2059781/microsoft-365-help-desk-ticketing-system) > [Microsoft 365 Help Desk Ticketing System Alternatives](https://www.getapp.sg/alternatives/2059781/microsoft-365-help-desk-ticketing-system)

# Alternatives to Microsoft 365 Help Desk Ticketing System

Canonical: https://www.getapp.sg/alternatives/2059781/microsoft-365-help-desk-ticketing-system

> Explore the top alternatives to Microsoft 365 Help Desk Ticketing System. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (805 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/91351/2059781/freshservice/vs/microsoft-365-help-desk-ticketing-system)
2. **Atera IT Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/102017/2059781/atera/vs/microsoft-365-help-desk-ticketing-system)
3. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/10036/2059781/zoho-desk/vs/microsoft-365-help-desk-ticketing-system)
4. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/132287/2059781/milvus/vs/microsoft-365-help-desk-ticketing-system)
5. **Zendesk Suite** — 4.4/5 (4116 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/9448/2059781/zendesk/vs/microsoft-365-help-desk-ticketing-system)
6. **LiveAgent** — 4.7/5 (1788 reviews) — AI help desk for email, chat and calls from $15 per agent
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/91301/2059781/liveagent/vs/microsoft-365-help-desk-ticketing-system)
7. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
   - [View profile](https://www.getapp.sg/software/113939/bomgar)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/113939/2059781/bomgar/vs/microsoft-365-help-desk-ticketing-system)
8. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/8385/2059781/livechat/vs/microsoft-365-help-desk-ticketing-system)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/132559/2059781/supremo-remote-desktop/vs/microsoft-365-help-desk-ticketing-system)
10. **SysAid** — 4.5/5 (528 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/90863/2059781/sysaid/vs/microsoft-365-help-desk-ticketing-system)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/91811/2059781/jira-service-management/vs/microsoft-365-help-desk-ticketing-system)
12. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/114883/2059781/isl-light/vs/microsoft-365-help-desk-ticketing-system)
13. **Harmony** — 4.9/5 (40 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/2059781/2084708/microsoft-365-help-desk-ticketing-system/vs/harmony-1)
14. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/help-desk-software)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/2059781/2066040/microsoft-365-help-desk-ticketing-system/vs/help-desk-software)
15. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/2059330/2059781/teamdynamix/vs/microsoft-365-help-desk-ticketing-system)
16. **HelpDesk** — 4.6/5 (184 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/116767/2059781/helpdesk/vs/microsoft-365-help-desk-ticketing-system)
17. **BOSSDesk** — 4.7/5 (146 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/120371/2059781/boss-solutions/vs/microsoft-365-help-desk-ticketing-system)
18. **osTicket** — 4.3/5 (76 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/10260/2059781/osticket/vs/microsoft-365-help-desk-ticketing-system)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/105081/2059781/tidio-chat/vs/microsoft-365-help-desk-ticketing-system)
20. **Wavity Help & Service Desk** — 4.8/5 (50 reviews) — Help desk and service Solution
    - [View profile](https://www.getapp.sg/software/2057237/wavity-help--service-desk)
    - [Compare vs Microsoft 365 Help Desk Ticketing System](https://www.getapp.sg/compare/2057237/2059781/wavity-help--service-desk/vs/microsoft-365-help-desk-ticketing-system)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2059781/microsoft-365-help-desk-ticketing-system)
- [View Product Profile](https://www.getapp.sg/software/2059781/microsoft-365-help-desk-ticketing-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/microsoft-365-help-desk-ticketing-system/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-AU | <https://www.getapp.com.au/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-CA | <https://www.getapp.ca/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-GB | <https://www.getapp.co.uk/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-IE | <https://www.getapp.ie/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-SG | <https://www.getapp.sg/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |
| en-ZA | <https://www.getapp.za.com/alternatives/2059781/microsoft-365-help-desk-ticketing-system> |

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