---
description: If you're in a hunt for the best solution for your business, learn what HelpShelf has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpShelf Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpShelf](/software/2060089/helpshelf) > [HelpShelf Alternatives](https://www.getapp.sg/alternatives/2060089/helpshelf)

# Alternatives to HelpShelf

Canonical: https://www.getapp.sg/alternatives/2060089/helpshelf

> Explore the top alternatives to HelpShelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/119575/2060089/hubspot-service-hub/vs/helpshelf)
2. **Freshdesk** — 4.5/5 (3488 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/10317/2060089/freshdesk/vs/helpshelf)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/91301/2060089/liveagent/vs/helpshelf)
4. **Freshservice** — 4.6/5 (804 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/91351/2060089/freshservice/vs/helpshelf)
5. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/113999/2060089/engagebay-marketing/vs/helpshelf)
6. **Birdeye** — 4.7/5 (707 reviews) — Cloud-based agentic marketing for multi-location brands
   - [View profile](https://www.getapp.sg/software/112535/birdeye)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/112535/2060089/birdeye/vs/helpshelf)
7. **Slack** — 4.7/5 (24224 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/91563/2060089/slack/vs/helpshelf)
8. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/8385/2060089/livechat/vs/helpshelf)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/91811/2060089/jira-service-management/vs/helpshelf)
10. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
    - [View profile](https://www.getapp.sg/software/100333/aircall)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/100333/2060089/aircall/vs/helpshelf)
11. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/116767/2060089/helpdesk/vs/helpshelf)
12. **Lime CRM** — 4.3/5 (145 reviews) — We create customer heroes, a platform for customer journeys.
    - [View profile](https://www.getapp.sg/software/2038799/lime)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/2038799/2060089/lime/vs/helpshelf)
13. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/90863/2060089/sysaid/vs/helpshelf)
14. **ScreenConnect** — 4.7/5 (1903 reviews) — Remote meeting platform for resolving customers' queries
    - [View profile](https://www.getapp.sg/software/102389/ScreenConnect)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/102389/2060089/ScreenConnect/vs/helpshelf)
15. **The Mortgage Office** — 4.8/5 (289 reviews) — Web-based mortgage and loan servicing software
    - [View profile](https://www.getapp.sg/software/103191/the-mortgage-office)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/103191/2060089/the-mortgage-office/vs/helpshelf)
16. **Front** — 4.5/5 (293 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/102177/2060089/front/vs/helpshelf)
17. **Freshchat** — 4.2/5 (175 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.sg/software/106095/freshchat)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/106095/2060089/freshchat/vs/helpshelf)
18. **Method CRM** — 4.2/5 (143 reviews) — CRM that adapts to your business, not the other way around
    - [View profile](https://www.getapp.sg/software/90941/method-crm)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/90941/2060089/method-crm/vs/helpshelf)
19. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.sg/software/2079989/monday-service)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/2060089/2079989/helpshelf/vs/monday-service)
20. **FixMe.IT** — 4.8/5 (389 reviews) — Remote Support Software That Always Works
    - [View profile](https://www.getapp.sg/software/2336/fixme-it)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/2336/2060089/fixme-it/vs/helpshelf)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2060089/helpshelf)
- [View Product Profile](https://www.getapp.sg/software/2060089/helpshelf)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpshelf/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2060089/helpshelf> |
| en-AU | <https://www.getapp.com.au/alternatives/2060089/helpshelf> |
| en-CA | <https://www.getapp.ca/alternatives/2060089/helpshelf> |
| en-GB | <https://www.getapp.co.uk/alternatives/2060089/helpshelf> |
| en-IE | <https://www.getapp.ie/alternatives/2060089/helpshelf> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2060089/helpshelf> |
| en-SG | <https://www.getapp.sg/alternatives/2060089/helpshelf> |
| en-ZA | <https://www.getapp.za.com/alternatives/2060089/helpshelf> |

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