---
description: If you're in a hunt for the best solution for your business, learn what HelpShelf has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpShelf Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpShelf](/software/2060089/helpshelf) > [HelpShelf Alternatives](https://www.getapp.sg/alternatives/2060089/helpshelf)

# Alternatives to HelpShelf

Canonical: https://www.getapp.sg/alternatives/2060089/helpshelf

> Explore the top alternatives to HelpShelf. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/10036/2060089/zoho-desk/vs/helpshelf)
2. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/10317/2060089/freshdesk/vs/helpshelf)
3. **Salesforce Sales Cloud** — 4.4/5 (18790 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.sg/software/90378/salesforce)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/90378/2060089/salesforce/vs/helpshelf)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/9448/2060089/zendesk/vs/helpshelf)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/8385/2060089/livechat/vs/helpshelf)
6. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/91301/2060089/liveagent/vs/helpshelf)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/132287/2060089/milvus/vs/helpshelf)
8. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.sg/software/116767/helpdesk)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/116767/2060089/helpdesk/vs/helpshelf)
9. **Zoho Assist** — 4.7/5 (1445 reviews) — Cloud-based remote support solution
   - [View profile](https://www.getapp.sg/software/9913/zoho-assist)
   - [Compare vs HelpShelf](https://www.getapp.sg/compare/9913/2060089/zoho-assist/vs/helpshelf)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/105081/2060089/tidio-chat/vs/helpshelf)
11. **Superchat** — 4.8/5 (286 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.sg/software/2058817/superchat)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/2058817/2060089/superchat/vs/helpshelf)
12. **Intercom** — 4.5/5 (1134 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/91379/2060089/intercom/vs/helpshelf)
13. **Dynamics 365** — 4.4/5 (5833 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.sg/software/90844/dynamics-365)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/90844/2060089/dynamics-365/vs/helpshelf)
14. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/106673/2060089/gladly/vs/helpshelf)
15. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/91754/2060089/salesforce-1-service-cloud/vs/helpshelf)
16. **Sobot** — 4.9/5 (106 reviews) — All-in-One Contact Center Solution
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/2060089/2079329/helpshelf/vs/sobot)
17. **ScreenConnect** — 4.7/5 (1898 reviews) — Remote meeting platform for resolving customers' queries
    - [View profile](https://www.getapp.sg/software/102389/connectwise-control)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/102389/2060089/connectwise-control/vs/helpshelf)
18. **Webex Suite** — 4.4/5 (7404 reviews) — One app for everything. And everyone.
    - [View profile](https://www.getapp.sg/software/10375/webex)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/10375/2060089/webex/vs/helpshelf)
19. **Gorgias** — 4.6/5 (134 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.sg/software/124359/gorgias)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/124359/2060089/gorgias/vs/helpshelf)
20. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs HelpShelf](https://www.getapp.sg/compare/91811/2060089/jira-service-management/vs/helpshelf)

## Related Categories

- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2060089/helpshelf)
- [View Product Profile](https://www.getapp.sg/software/2060089/helpshelf)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpshelf/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2060089/helpshelf> |
| en-AU | <https://www.getapp.com.au/alternatives/2060089/helpshelf> |
| en-CA | <https://www.getapp.ca/alternatives/2060089/helpshelf> |
| en-GB | <https://www.getapp.co.uk/alternatives/2060089/helpshelf> |
| en-IE | <https://www.getapp.ie/alternatives/2060089/helpshelf> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2060089/helpshelf> |
| en-SG | <https://www.getapp.sg/alternatives/2060089/helpshelf> |
| en-ZA | <https://www.getapp.za.com/alternatives/2060089/helpshelf> |

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