---
description: If you're in a hunt for the best solution for your business, learn what tbITSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: tbITSM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/1049/it-service/software) > [tbITSM](/software/2060724/tbitsm) > [tbITSM Alternatives](https://www.getapp.sg/alternatives/2060724/tbitsm)

# Alternatives to tbITSM

Canonical: https://www.getapp.sg/alternatives/2060724/tbitsm

> Explore the top alternatives to tbITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/102017/2060724/atera/vs/tbitsm)
2. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/91351/2060724/freshservice/vs/tbitsm)
3. **NinjaOne** — 4.7/5 (282 reviews) — Unified endpoint management \&amp; IT automation platform
   - [View profile](https://www.getapp.sg/software/108129/ninjarmm)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/108129/2060724/ninjarmm/vs/tbitsm)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/9448/2060724/zendesk/vs/tbitsm)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/10317/2060724/freshdesk/vs/tbitsm)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/132287/2060724/milvus/vs/tbitsm)
7. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/132559/2060724/supremo-remote-desktop/vs/tbitsm)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/91301/2060724/liveagent/vs/tbitsm)
9. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \&amp; management of IT enterprise services
   - [View profile](https://www.getapp.sg/software/9156/servicenow)
   - [Compare vs tbITSM](https://www.getapp.sg/compare/9156/2060724/servicenow/vs/tbitsm)
10. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/90863/2060724/sysaid/vs/tbitsm)
11. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/91811/2060724/jira-service-management/vs/tbitsm)
12. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/113939/2060724/bomgar/vs/tbitsm)
13. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/2059330/2060724/teamdynamix-itsm-ppm/vs/tbitsm)
14. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/2060724/2066040/tbitsm/vs/desk-manager)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.sg/software/120371/boss-solutions-suite)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/120371/2060724/boss-solutions-suite/vs/tbitsm)
16. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/10036/2060724/zoho-desk/vs/tbitsm)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/20521/2060724/manageengine-service-desk-plus/vs/tbitsm)
18. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/8385/2060724/livechat/vs/tbitsm)
19. **TeamViewer ONE** — 4.6/5 (11620 reviews) — Remote support, remote access \&amp; device management software
    - [View profile](https://www.getapp.sg/software/90948/teamviewer)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/90948/2060724/teamviewer/vs/tbitsm)
20. **Deepser** — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
    - [View profile](https://www.getapp.sg/software/2002751/deepser)
    - [Compare vs tbITSM](https://www.getapp.sg/compare/2002751/2060724/deepser/vs/tbitsm)

## Related Categories

- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2060724/tbitsm)
- [View Product Profile](https://www.getapp.sg/software/2060724/tbitsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/tbitsm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2060724/tbitsm> |
| en-AU | <https://www.getapp.com.au/alternatives/2060724/tbitsm> |
| en-CA | <https://www.getapp.ca/alternatives/2060724/tbitsm> |
| en-GB | <https://www.getapp.co.uk/alternatives/2060724/tbitsm> |
| en-IE | <https://www.getapp.ie/alternatives/2060724/tbitsm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2060724/tbitsm> |
| en-SG | <https://www.getapp.sg/alternatives/2060724/tbitsm> |
| en-ZA | <https://www.getapp.za.com/alternatives/2060724/tbitsm> |

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