---
description: If you're in a hunt for the best solution for your business, learn what BoldDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BoldDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [BoldDesk](/software/2066488/bolddesk) > [BoldDesk Alternatives](https://www.getapp.sg/alternatives/2066488/bolddesk)

# Alternatives to BoldDesk

Canonical: https://www.getapp.sg/alternatives/2066488/bolddesk

> Explore the top alternatives to BoldDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/91351/2066488/freshservice/vs/bolddesk)
2. **HubSpot Service Hub** — 4.4/5 (191 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/119575/2066488/hubspot-service-hub/vs/bolddesk)
3. **Freshdesk** — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/10317/2066488/freshdesk/vs/bolddesk)
4. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/9448/2066488/zendesk/vs/bolddesk)
5. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/91301/2066488/liveagent/vs/bolddesk)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/132287/2066488/milvus/vs/bolddesk)
7. **Zoho Desk** — 4.5/5 (2214 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/10036/2066488/zoho-desk/vs/bolddesk)
8. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/8385/2066488/livechat/vs/bolddesk)
9. **JIRA Service Management** — 4.5/5 (773 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs BoldDesk](https://www.getapp.sg/compare/91811/2066488/jira-service-management/vs/bolddesk)
10. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Secure remote access software
    - [View profile](https://www.getapp.sg/software/113939/bomgar)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/113939/2066488/bomgar/vs/bolddesk)
11. **SysAid** — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/90863/2066488/sysaid/vs/bolddesk)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/105081/2066488/tidio-chat/vs/bolddesk)
13. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/132559/2066488/supremo-remote-desktop/vs/bolddesk)
14. **ServiceNow** — 4.5/5 (356 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/9156/2066488/servicenow/vs/bolddesk)
15. **Help Scout** — 4.6/5 (226 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.sg/software/90462/help-scout)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/90462/2066488/help-scout/vs/bolddesk)
16. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce-1-service-cloud)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/91754/2066488/salesforce-1-service-cloud/vs/bolddesk)
17. **Intercom** — 4.5/5 (1135 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.sg/software/91379/intercom)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/91379/2066488/intercom/vs/bolddesk)
18. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/20521/2066488/manageengine-service-desk-plus/vs/bolddesk)
19. **HelpDesk** — 4.6/5 (182 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/116767/2066488/helpdesk/vs/bolddesk)
20. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/116599/giva-customer-service)
    - [Compare vs BoldDesk](https://www.getapp.sg/compare/116599/2066488/giva-customer-service/vs/bolddesk)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2066488/bolddesk)
- [View Product Profile](https://www.getapp.sg/software/2066488/bolddesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/bolddesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2066488/bolddesk> |
| en-AU | <https://www.getapp.com.au/alternatives/2066488/bolddesk> |
| en-CA | <https://www.getapp.ca/alternatives/2066488/bolddesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2066488/bolddesk> |
| en-IE | <https://www.getapp.ie/alternatives/2066488/bolddesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2066488/bolddesk> |
| en-SG | <https://www.getapp.sg/alternatives/2066488/bolddesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2066488/bolddesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"BoldDesk","description":"Whether you would like a cheaper alternative to BoldDesk or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2066488/bolddesk","about":{"@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#webpage","mainEntity":{"@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#software"},"publisher":{"@id":"https://www.getapp.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.getapp.sg/#website"}},{"name":"BoldDesk","url":"https://www.getapp.sg/software/2066488/bolddesk","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2066488/bolddesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"0","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"BoldDesk","position":3,"item":"/software/2066488/bolddesk","@type":"ListItem"},{"name":"BoldDesk Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2066488/bolddesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"BoldDesk Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.sg/alternatives/2066488/bolddesk#itemlist","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.sg/software/91351/freshservice","@type":"ListItem"},{"name":"HubSpot Service Hub","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.sg/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Milvus","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.sg/software/132287/milvus","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"JIRA Service Management","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.sg/software/91811/jira-service-management","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.sg/software/113939/bomgar","@type":"ListItem"},{"name":"SysAid","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.sg/software/90863/sysaid","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.getapp.sg/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ServiceNow","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.sg/software/9156/servicenow","@type":"ListItem"},{"name":"Help Scout","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.sg/software/90462/help-scout","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.sg/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Intercom","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.sg/software/91379/intercom","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.sg/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"HelpDesk","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.getapp.sg/software/116767/helpdesk","@type":"ListItem"},{"name":"Giva","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.getapp.sg/software/116599/giva-customer-service","@type":"ListItem"}],"numberOfItems":20}
</script>