---
description: If you're in a hunt for the best solution for your business, learn what OpenText Service Management has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText Service Management Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [OpenText Service Management](/software/2067075/service-management-automation) > [OpenText Service Management Alternatives](https://www.getapp.sg/alternatives/2067075/service-management-automation)

# Alternatives to OpenText Service Management

Canonical: https://www.getapp.sg/alternatives/2067075/service-management-automation

> Explore the top alternatives to OpenText Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/91351/2067075/freshservice/vs/service-management-automation)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/91811/2067075/jira-service-management/vs/service-management-automation)
3. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/90863/sysaid)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/90863/2067075/sysaid/vs/service-management-automation)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.sg/software/101213/service-desk)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/101213/2067075/service-desk/vs/service-management-automation)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/9448/2067075/zendesk/vs/service-management-automation)
6. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
   - [View profile](https://www.getapp.sg/software/20502/hiver)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/20502/2067075/hiver/vs/service-management-automation)
7. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
   - [View profile](https://www.getapp.sg/software/111785/topdesk)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/111785/2067075/topdesk/vs/service-management-automation)
8. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.sg/software/20521/manageengine-service-desk-plus)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/20521/2067075/manageengine-service-desk-plus/vs/service-management-automation)
9. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
   - [View profile](https://www.getapp.sg/software/1336/solarwinds-service-desk)
   - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/1336/2067075/solarwinds-service-desk/vs/service-management-automation)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.sg/software/101433/issuetrak)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/101433/2067075/issuetrak/vs/service-management-automation)
11. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.sg/software/2067614/alvao-service-desk)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/2067075/2067614/service-management-automation/vs/alvao-service-desk)
12. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.sg/software/102025/otrs)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/102025/2067075/otrs/vs/service-management-automation)
13. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.sg/software/91516/vivantio)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/91516/2067075/vivantio/vs/service-management-automation)
14. **ServiceTonic** — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.sg/software/2072659/servicetonic)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/2067075/2072659/service-management-automation/vs/servicetonic)
15. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.sg/software/164895/echolon)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/164895/2067075/echolon/vs/service-management-automation)
16. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.sg/software/100352/c2-atom)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/100352/2067075/c2-atom/vs/service-management-automation)
17. **ServiceWise** — 4.6/5 (8 reviews) — Web based help desk management software
    - [View profile](https://www.getapp.sg/software/103283/servicewise)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/103283/2067075/servicewise/vs/service-management-automation)
18. **ChangeGear** — 4.0/5 (51 reviews) — Comprehensive change and service management.
    - [View profile](https://www.getapp.sg/software/106161/changegear-itsm)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/106161/2067075/changegear-itsm/vs/service-management-automation)
19. **IncidentMonitor** — 4.1/5 (7 reviews) — Service desk software with self-service web portal support
    - [View profile](https://www.getapp.sg/software/104999/incidentmonitor)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/104999/2067075/incidentmonitor/vs/service-management-automation)
20. **Freshdesk** — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.sg/software/10317/freshdesk)
    - [Compare vs OpenText Service Management](https://www.getapp.sg/compare/10317/2067075/freshdesk/vs/service-management-automation)

## Related Categories

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)
- [IT Service Software](https://www.getapp.sg/directory/1049/it-service/software)
- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2067075/service-management-automation)
- [View Product Profile](https://www.getapp.sg/software/2067075/service-management-automation)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/service-management-automation/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2067075/service-management-automation> |
| en-AU | <https://www.getapp.com.au/alternatives/2067075/service-management-automation> |
| en-CA | <https://www.getapp.ca/alternatives/2067075/service-management-automation> |
| en-GB | <https://www.getapp.co.uk/alternatives/2067075/service-management-automation> |
| en-IE | <https://www.getapp.ie/alternatives/2067075/service-management-automation> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2067075/service-management-automation> |
| en-SG | <https://www.getapp.sg/alternatives/2067075/service-management-automation> |
| en-ZA | <https://www.getapp.za.com/alternatives/2067075/service-management-automation> |

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