---
description: If you're in a hunt for the best solution for your business, learn what ID Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ID Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ID Cloud](/software/2068203/id-cloud) > [ID Cloud Alternatives](https://www.getapp.sg/alternatives/2068203/id-cloud)

# Alternatives to ID Cloud

Canonical: https://www.getapp.sg/alternatives/2068203/id-cloud

> Explore the top alternatives to ID Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (884 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/117547/2068203/ringover/vs/id-cloud)
2. **Sobot** — 4.9/5 (113 reviews) — All-in-One Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2079329/sobot)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/2068203/2079329/id-cloud/vs/sobot)
3. **Amazon Connect** — 4.5/5 (96 reviews) — Scalable Omnichannel Contact Center Solution
   - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/2057092/2068203/amazon-connect/vs/id-cloud)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/91301/2068203/liveagent/vs/id-cloud)
5. **HoduCC** — 4.6/5 (96 reviews) — AI enabled HoduCC Contact center software for Enterprises
   - [View profile](https://www.getapp.sg/software/456711/hoducc)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/456711/2068203/hoducc/vs/id-cloud)
6. **CallHippo** — 4.4/5 (688 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/107461/2068203/callhippo/vs/id-cloud)
7. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
   - [View profile](https://www.getapp.sg/software/112271/xcally)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/112271/2068203/xcally/vs/id-cloud)
8. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.sg/software/105903/ucontact)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/105903/2068203/ucontact/vs/id-cloud)
9. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.sg/software/8391/incontact-call-center-software)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/8391/2068203/incontact-call-center-software/vs/id-cloud)
10. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
    - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/8280/2068203/cloud-predictive-dialer/vs/id-cloud)
11. **Genesys Cloud CX** — 4.3/5 (268 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/104597/2068203/genesys-cloud/vs/id-cloud)
12. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/106673/2068203/gladly/vs/id-cloud)
13. **8x8 Contact Center** — 4.3/5 (47 reviews) — One solution for every customer interaction.
    - [View profile](https://www.getapp.sg/software/107107/contactnow)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/107107/2068203/contactnow/vs/id-cloud)
14. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.sg/software/91276/five9)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/91276/2068203/five9/vs/id-cloud)
15. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/9448/2068203/zendesk/vs/id-cloud)
16. **3CX** — 4.4/5 (467 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.sg/software/103409/3cx)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/103409/2068203/3cx/vs/id-cloud)
17. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
    - [View profile](https://www.getapp.sg/software/103849/dialpad-sell)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/103849/2068203/dialpad-sell/vs/id-cloud)
18. **RingCX** — 4.2/5 (258 reviews) — AI-powered contact center
    - [View profile](https://www.getapp.sg/software/105435/ringcentral-contact-centre)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/105435/2068203/ringcentral-contact-centre/vs/id-cloud)
19. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.sg/software/109551/kustomer)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/109551/2068203/kustomer/vs/id-cloud)
20. **VICIdial** — 4.7/5 (266 reviews) — Open source call center software with predictive dialer
    - [View profile](https://www.getapp.sg/software/110383/vicidial)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/110383/2068203/vicidial/vs/id-cloud)

## Related Categories

- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2068203/id-cloud)
- [View Product Profile](https://www.getapp.sg/software/2068203/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/id-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2068203/id-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/2068203/id-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/2068203/id-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/2068203/id-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/2068203/id-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2068203/id-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/2068203/id-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/2068203/id-cloud> |

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