---
description: If you're in a hunt for the best solution for your business, learn what ID Cloud has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ID Cloud Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ID Cloud](/software/2068203/id-cloud) > [ID Cloud Alternatives](https://www.getapp.sg/alternatives/2068203/id-cloud)

# Alternatives to ID Cloud

Canonical: https://www.getapp.sg/alternatives/2068203/id-cloud

> Explore the top alternatives to ID Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (881 reviews) — 100% cloud phone for startups and SMEs
   - [View profile](https://www.getapp.sg/software/117547/ringover)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/117547/2068203/ringover/vs/id-cloud)
2. **Convoso** — 4.5/5 (395 reviews) — AI virtual agent for call center automation
   - [View profile](https://www.getapp.sg/software/8280/cloud-predictive-dialer)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/8280/2068203/cloud-predictive-dialer/vs/id-cloud)
3. **DialedIn CCaaS** — 4.8/5 (325 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.sg/software/104279/chasedata)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/104279/2068203/chasedata/vs/id-cloud)
4. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/91301/2068203/liveagent/vs/id-cloud)
5. **Nextiva** — 4.6/5 (919 reviews) — AI-enabled solution to streamline business communication
   - [View profile](https://www.getapp.sg/software/91289/nextiva)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/91289/2068203/nextiva/vs/id-cloud)
6. **Readymode** — 4.6/5 (143 reviews) — Cloud-based, all-in-one predictive dialer for outbound sales
   - [View profile](https://www.getapp.sg/software/107701/xencall)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/107701/2068203/xencall/vs/id-cloud)
7. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based phone system for sales, support \& growing teams
   - [View profile](https://www.getapp.sg/software/107461/callhippo)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/107461/2068203/callhippo/vs/id-cloud)
8. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/9448/2068203/zendesk/vs/id-cloud)
9. **Wildix** — 4.7/5 (209 reviews) — The First Sales-Oriented Unified Communications Solution.
   - [View profile](https://www.getapp.sg/software/2045027/wildix)
   - [Compare vs ID Cloud](https://www.getapp.sg/compare/2045027/2068203/wildix/vs/id-cloud)
10. **Calabrio ONE** — 4.5/5 (263 reviews) — Comprehensive performance software for contact centers
    - [View profile](https://www.getapp.sg/software/2073149/calabrio-one-suite)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/2068203/2073149/id-cloud/vs/calabrio-one-suite)
11. **Amazon Connect** — 4.5/5 (94 reviews) — Scalable Omnichannel Contact Center Solution
    - [View profile](https://www.getapp.sg/software/2057092/amazon-connect)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/2057092/2068203/amazon-connect/vs/id-cloud)
12. **XCALLY** — 4.8/5 (130 reviews) — Omnichannel contact center management
    - [View profile](https://www.getapp.sg/software/112271/xcally)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/112271/2068203/xcally/vs/id-cloud)
13. **Webex Suite** — 4.4/5 (7404 reviews) — One app for everything. And everyone.
    - [View profile](https://www.getapp.sg/software/10375/webex)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/10375/2068203/webex/vs/id-cloud)
14. **Aircall** — 4.2/5 (461 reviews) — AI powered customer communications platform
    - [View profile](https://www.getapp.sg/software/100333/aircall)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/100333/2068203/aircall/vs/id-cloud)
15. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
    - [View profile](https://www.getapp.sg/software/105903/ucontact)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/105903/2068203/ucontact/vs/id-cloud)
16. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/106673/2068203/gladly/vs/id-cloud)
17. **3CX** — 4.4/5 (467 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.sg/software/103409/3cx)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/103409/2068203/3cx/vs/id-cloud)
18. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
    - [View profile](https://www.getapp.sg/software/2059915/dialshree)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/2059915/2068203/dialshree/vs/id-cloud)
19. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact center software for sales and support teams
    - [View profile](https://www.getapp.sg/software/456711/hoducc)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/456711/2068203/hoducc/vs/id-cloud)
20. **Genesys Cloud CX** — 4.3/5 (264 reviews) — AI-enabled experience orchestration platform
    - [View profile](https://www.getapp.sg/software/104597/genesys-cloud)
    - [Compare vs ID Cloud](https://www.getapp.sg/compare/104597/2068203/genesys-cloud/vs/id-cloud)

## Related Categories

- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.sg/directory/275/call-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2068203/id-cloud)
- [View Product Profile](https://www.getapp.sg/software/2068203/id-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/id-cloud/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2068203/id-cloud> |
| en-AU | <https://www.getapp.com.au/alternatives/2068203/id-cloud> |
| en-CA | <https://www.getapp.ca/alternatives/2068203/id-cloud> |
| en-GB | <https://www.getapp.co.uk/alternatives/2068203/id-cloud> |
| en-IE | <https://www.getapp.ie/alternatives/2068203/id-cloud> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2068203/id-cloud> |
| en-SG | <https://www.getapp.sg/alternatives/2068203/id-cloud> |
| en-ZA | <https://www.getapp.za.com/alternatives/2068203/id-cloud> |

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