WATI Alternatives

Zenvia Conversion (formerly Sirena) is a conversational marketing platform designed to help businesses in the eCommerce, retail, automotive, education, and other sectors manage customer communications across multiple channels using a shared inbox. Administrators can integrate the system with WhatsApp, Facebook Messenger, and Instagram to connect... Read more about Zenvia Conversion

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social Read more about Freshchat

Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD. Read more about Clickatell

Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes. Read more about respond.io

Zenvia Bots is a Portuguese-language intelligent tool for the Brazillian market that can establish automation flows in a few clicks. With this solution, a company can serve its customers from multiple conversation channels, such as chat, WhatsApp, SMS, email, and Facebook Messenger, among others. Read more about Zenvia

MessageBird solves your communication challenges via our SMS, Voice and Conversations APIs. Read more about MessageBird

Yellow Messenger help businesses in advertising, education, banking and other industries create, launch, and manage custom chatbots. The AI technology lets organizations build virtual assistants to automate operational workflows, respond to customer queries, and engage with the target audience. Read more about yellow.ai

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases. Read more about Haptik

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more. Read more about WhatsApp

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Botgate AI is a conversational marketing platform designed specifically for sales and customer success teams. Our hybrid model combines an intelligent bot with human touch points to shorten your sales cycle, qualify leads faster and improve your conversion rate. Read more about Botgate

Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place. Read more about Airdesk

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences. Read more about Cognigy.AI

Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots. Read more about Tiledesk

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support. Read more about Intercom

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Read more about Howazit