---
description: If you're in a hunt for the best solution for your business, learn what Zoom Contact Center has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Contact Center Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Zoom Contact Center](/software/2073726/zoom-contact-center) > [Zoom Contact Center Alternatives](https://www.getapp.sg/alternatives/2073726/zoom-contact-center)

# Alternatives to Zoom Contact Center

Canonical: https://www.getapp.sg/alternatives/2073726/zoom-contact-center

> Explore the top alternatives to Zoom Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/91301/2073726/liveagent/vs/zoom-contact-center)
2. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based contact center solution to streamline operations
   - [View profile](https://www.getapp.sg/software/104279/callcenternow)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/104279/2073726/callcenternow/vs/zoom-contact-center)
3. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform where conversations become action.
   - [View profile](https://www.getapp.sg/software/103849/dialpad-sell)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/103849/2073726/dialpad-sell/vs/zoom-contact-center)
4. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone \& AI comms for SMB \& mid-market
   - [View profile](https://www.getapp.sg/software/100333/aircall)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/100333/2073726/aircall/vs/zoom-contact-center)
5. **CTM** — 4.7/5 (159 reviews) — Conversation analytics for marketing attribution
   - [View profile](https://www.getapp.sg/software/127363/call-tracking-software)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/127363/2073726/call-tracking-software/vs/zoom-contact-center)
6. **uContact** — 4.5/5 (81 reviews) — Beautiful Contact Center Solution - Omnichannel - All in One
   - [View profile](https://www.getapp.sg/software/105903/ucontact)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/105903/2073726/ucontact/vs/zoom-contact-center)
7. **CallTools** — 4.8/5 (156 reviews) — All-in-one predictive dialer \& inbound call center solution
   - [View profile](https://www.getapp.sg/software/105001/call-center-software)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/105001/2073726/call-center-software/vs/zoom-contact-center)
8. **CloudTalk** — 4.4/5 (271 reviews) — Cloud-based call center software for sales and support teams
   - [View profile](https://www.getapp.sg/software/114835/cloudtalk)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/114835/2073726/cloudtalk/vs/zoom-contact-center)
9. **ZIWO** — 4.6/5 (110 reviews) — API Based cloud contact center software with CRM Integration
   - [View profile](https://www.getapp.sg/software/131291/ziwo)
   - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/131291/2073726/ziwo/vs/zoom-contact-center)
10. **SparkTG VCC** — 4.7/5 (46 reviews) — Top Contact Center solution that ensures your business grows
    - [View profile](https://www.getapp.sg/software/2046666/ivr)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/2046666/2073726/ivr/vs/zoom-contact-center)
11. **Voximplant Kit** — 4.5/5 (4 reviews) — Intelligent cloud contact center for your evolving business
    - [View profile](https://www.getapp.sg/software/2064983/voximplant-kit)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/2064983/2073726/voximplant-kit/vs/zoom-contact-center)
12. **Ringover** — 4.7/5 (890 reviews) — 100% cloud phone for startups and SMEs
    - [View profile](https://www.getapp.sg/software/117547/ringover)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/117547/2073726/ringover/vs/zoom-contact-center)
13. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/90602/2073726/bitrix24/vs/zoom-contact-center)
14. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.sg/software/9448/zendesk)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/9448/2073726/zendesk/vs/zoom-contact-center)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.sg/software/91754/salesforce)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/91754/2073726/salesforce/vs/zoom-contact-center)
16. **Phonexa** — 5.0/5 (76 reviews) — Cloud-based all-in-one marketing platform
    - [View profile](https://www.getapp.sg/software/2036487/phonexa)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/2036487/2073726/phonexa/vs/zoom-contact-center)
17. **Twilio** — 4.4/5 (513 reviews) — Build, Scale, and Operate Customized Communication Solutions
    - [View profile](https://www.getapp.sg/software/90610/twilio-communications-platform)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/90610/2073726/twilio-communications-platform/vs/zoom-contact-center)
18. **Sobot Nexus** — 4.9/5 (118 reviews) — Retail, e-commerce, fintech, logistics, and gaming.
    - [View profile](https://www.getapp.sg/software/2079329/sobot)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/2073726/2079329/zoom-contact-center/vs/sobot)
19. **3CX** — 4.4/5 (468 reviews) — Web \& mobile-based (Android, iOS) communications system.
    - [View profile](https://www.getapp.sg/software/103409/3cx)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/103409/2073726/3cx/vs/zoom-contact-center)
20. **Zoom Phone** — 4.5/5 (246 reviews) — Cloud-based business phone system
    - [View profile](https://www.getapp.sg/software/2069748/zoom-phone)
    - [Compare vs Zoom Contact Center](https://www.getapp.sg/compare/2069748/2073726/zoom-phone/vs/zoom-contact-center)

## Related Categories

- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)
- [Call Center Workforce Management Software](https://www.getapp.sg/directory/3707/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.getapp.sg/directory/1067/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2073726/zoom-contact-center)
- [View Product Profile](https://www.getapp.sg/software/2073726/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/zoom-contact-center/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2073726/zoom-contact-center> |
| en-AU | <https://www.getapp.com.au/alternatives/2073726/zoom-contact-center> |
| en-CA | <https://www.getapp.ca/alternatives/2073726/zoom-contact-center> |
| en-GB | <https://www.getapp.co.uk/alternatives/2073726/zoom-contact-center> |
| en-IE | <https://www.getapp.ie/alternatives/2073726/zoom-contact-center> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2073726/zoom-contact-center> |
| en-SG | <https://www.getapp.sg/alternatives/2073726/zoom-contact-center> |
| en-ZA | <https://www.getapp.za.com/alternatives/2073726/zoom-contact-center> |

-----

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