---
description: If you're in a hunt for the best solution for your business, learn what optimise-it has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: optimise-it Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [optimise-it](/software/2073877/realperson-chat-suite) > [optimise-it Alternatives](https://www.getapp.sg/alternatives/2073877/realperson-chat-suite)

# Alternatives to optimise-it

Canonical: https://www.getapp.sg/alternatives/2073877/realperson-chat-suite

> Explore the top alternatives to optimise-it. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/10317/2073877/freshdesk/vs/realperson-chat-suite)
2. **WhatsApp** — 4.7/5 (16475 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.sg/software/2035411/whatsapp)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/2035411/2073877/whatsapp/vs/realperson-chat-suite)
3. **Slack** — 4.7/5 (24219 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.sg/software/91563/slack)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/91563/2073877/slack/vs/realperson-chat-suite)
4. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.sg/software/8385/livechat)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/8385/2073877/livechat/vs/realperson-chat-suite)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/91301/2073877/liveagent/vs/realperson-chat-suite)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/105081/2073877/tidio-chat/vs/realperson-chat-suite)
7. **Chatway** — 4.9/5 (80 reviews) — Live Chat and AI Chatbot for Smarter Customer Support
   - [View profile](https://www.getapp.sg/software/2080702/chatway)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/2073877/2080702/realperson-chat-suite/vs/chatway)
8. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.sg/software/2051851/text-request)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/2051851/2073877/text-request/vs/realperson-chat-suite)
9. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs optimise-it](https://www.getapp.sg/compare/9448/2073877/zendesk/vs/realperson-chat-suite)
10. **tawk.to** — 4.6/5 (345 reviews) — Live chat support \& messaging solution
    - [View profile](https://www.getapp.sg/software/119563/tawk-to)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/119563/2073877/tawk-to/vs/realperson-chat-suite)
11. **Freshchat** — 4.2/5 (173 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.sg/software/106095/freshchat)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/106095/2073877/freshchat/vs/realperson-chat-suite)
12. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.sg/software/111347/crisp)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/111347/2073877/crisp/vs/realperson-chat-suite)
13. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/10036/2073877/zoho-desk/vs/realperson-chat-suite)
14. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.sg/software/2082384/Text)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/2073877/2082384/realperson-chat-suite/vs/Text)
15. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.sg/software/106673/gladly)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/106673/2073877/gladly/vs/realperson-chat-suite)
16. **Bitrix24** — 4.2/5 (1005 reviews) — Cloud \& on-premises workspace for all business sizes
    - [View profile](https://www.getapp.sg/software/90602/bitrix24)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/90602/2073877/bitrix24/vs/realperson-chat-suite)
17. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.sg/software/2061511/tiledesk)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/2061511/2073877/tiledesk/vs/realperson-chat-suite)
18. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.sg/software/2068199/rocketbots)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/2068199/2073877/rocketbots/vs/realperson-chat-suite)
19. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/119575/2073877/hubspot-service-hub/vs/realperson-chat-suite)
20. **Callbell** — 4.6/5 (18 reviews) — Live chat tool for streamlining team communication
    - [View profile](https://www.getapp.sg/software/131659/callbell)
    - [Compare vs optimise-it](https://www.getapp.sg/compare/131659/2073877/callbell/vs/realperson-chat-suite)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2073877/realperson-chat-suite)
- [View Product Profile](https://www.getapp.sg/software/2073877/realperson-chat-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/realperson-chat-suite/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2073877/realperson-chat-suite> |
| en-AU | <https://www.getapp.com.au/alternatives/2073877/realperson-chat-suite> |
| en-CA | <https://www.getapp.ca/alternatives/2073877/realperson-chat-suite> |
| en-GB | <https://www.getapp.co.uk/alternatives/2073877/realperson-chat-suite> |
| en-IE | <https://www.getapp.ie/alternatives/2073877/realperson-chat-suite> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2073877/realperson-chat-suite> |
| en-SG | <https://www.getapp.sg/alternatives/2073877/realperson-chat-suite> |
| en-ZA | <https://www.getapp.za.com/alternatives/2073877/realperson-chat-suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"optimise-it","description":"Whether you would like a cheaper alternative to optimise-it or a similar software with more features, we can help you. Use GetApp Singapore filters to pick the best for your business needs.","url":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite","about":{"@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#software"},"breadcrumb":{"@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#webpage","isPartOf":{"@id":"https://www.getapp.sg/#website"},"mainEntity":{"@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.getapp.sg/#organization"}},{"name":"optimise-it","url":"https://www.getapp.sg/software/2073877/realperson-chat-suite","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2073877/realperson-chat-suite#software","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"offers":{"price":"199","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"optimise-it","position":3,"item":"/software/2073877/realperson-chat-suite","@type":"ListItem"},{"name":"optimise-it Alternatives","position":4,"item":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"optimise-it Alternatives &amp; Competitors | GetApp Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.getapp.sg/alternatives/2073877/realperson-chat-suite#itemlist","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.sg/software/10317/freshdesk","@type":"ListItem"},{"name":"WhatsApp","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8724004-ac46-4c30-9892-64b1ab9bf54e.png","url":"https://www.getapp.sg/software/2035411/whatsapp","@type":"ListItem"},{"name":"Slack","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.sg/software/91563/slack","@type":"ListItem"},{"name":"LiveChat","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.sg/software/8385/livechat","@type":"ListItem"},{"name":"LiveAgent","position":5,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.sg/software/91301/liveagent","@type":"ListItem"},{"name":"Tidio","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.sg/software/105081/tidio-chat","@type":"ListItem"},{"name":"Chatway","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd80426c-0cb0-46d1-95a1-ded3e7bd86bb.jpeg","url":"https://www.getapp.sg/software/2080702/chatway","@type":"ListItem"},{"name":"Text Request","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.sg/software/2051851/text-request","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.sg/software/9448/zendesk","@type":"ListItem"},{"name":"tawk.to","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6fd9ced7-331a-4e67-9a9c-daf33c3fae07.png","url":"https://www.getapp.sg/software/119563/tawk-to","@type":"ListItem"},{"name":"Freshchat","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.sg/software/106095/freshchat","@type":"ListItem"},{"name":"Crisp","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.getapp.sg/software/111347/crisp","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.sg/software/10036/zoho-desk","@type":"ListItem"},{"name":"Text","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.getapp.sg/software/2082384/Text","@type":"ListItem"},{"name":"Gladly","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.getapp.sg/software/106673/gladly","@type":"ListItem"},{"name":"Bitrix24","position":16,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.sg/software/90602/bitrix24","@type":"ListItem"},{"name":"Tiledesk","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.getapp.sg/software/2061511/tiledesk","@type":"ListItem"},{"name":"respond.io","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fba6270b-42bc-4c17-9478-a688d4487014.png","url":"https://www.getapp.sg/software/2068199/rocketbots","@type":"ListItem"},{"name":"HubSpot Service Hub","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.sg/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Callbell","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0fbca1d0-1542-4857-b284-7ce2fca48723.png","url":"https://www.getapp.sg/software/131659/callbell","@type":"ListItem"}],"numberOfItems":20}
</script>