---
description: If you're in a hunt for the best solution for your business, learn what eFACiLiTY Helpdesk and Knowledgebase has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eFACiLiTY Helpdesk and Knowledgebase Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [eFACiLiTY Helpdesk and Knowledgebase](/software/2074486/efacility-helpdesk-and-knowledgebase) > [eFACiLiTY Helpdesk and Knowledgebase Alternatives](https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase)

# Alternatives to eFACiLiTY Helpdesk and Knowledgebase

Canonical: https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase

> Explore the top alternatives to eFACiLiTY Helpdesk and Knowledgebase. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (751 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91351/2074486/freshservice/vs/efacility-helpdesk-and-knowledgebase)
2. **Atera** — 4.5/5 (449 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/102017/2074486/atera/vs/efacility-helpdesk-and-knowledgebase)
3. **Freshdesk** — 4.5/5 (3460 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/10317/2074486/freshdesk/vs/efacility-helpdesk-and-knowledgebase)
4. **Zoho Desk** — 4.5/5 (2213 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/10036/2074486/zoho-desk/vs/efacility-helpdesk-and-knowledgebase)
5. **LiveAgent** — 4.7/5 (1786 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91301/2074486/liveagent/vs/efacility-helpdesk-and-knowledgebase)
6. **Zendesk Suite** — 4.4/5 (4083 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.sg/software/9448/zendesk)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/9448/2074486/zendesk/vs/efacility-helpdesk-and-knowledgebase)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.sg/software/132287/milvus)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/132287/2074486/milvus/vs/efacility-helpdesk-and-knowledgebase)
8. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — Secure remote access software
   - [View profile](https://www.getapp.sg/software/113939/bomgar)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/113939/2074486/bomgar/vs/efacility-helpdesk-and-knowledgebase)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.sg/software/132559/supremo-remote-desktop)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/132559/2074486/supremo-remote-desktop/vs/efacility-helpdesk-and-knowledgebase)
10. **ServiceNow** — 4.5/5 (350 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.sg/software/9156/servicenow)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/9156/2074486/servicenow/vs/efacility-helpdesk-and-knowledgebase)
11. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/8385/2074486/livechat/vs/efacility-helpdesk-and-knowledgebase)
12. **Harmony** — 4.9/5 (33 reviews) — AI-powered enterprise service management platform
    - [View profile](https://www.getapp.sg/software/2084708/harmony-1)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/2074486/2084708/efacility-helpdesk-and-knowledgebase/vs/harmony-1)
13. **SysAid** — 4.5/5 (520 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/90863/2074486/sysaid/vs/efacility-helpdesk-and-knowledgebase)
14. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.sg/software/114883/isl-light)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/114883/2074486/isl-light/vs/efacility-helpdesk-and-knowledgebase)
15. **JIRA Service Management** — 4.5/5 (770 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91811/2074486/jira-service-management/vs/efacility-helpdesk-and-knowledgebase)
16. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.sg/software/2066040/desk-manager)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/2066040/2074486/desk-manager/vs/efacility-helpdesk-and-knowledgebase)
17. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/2059330/2074486/teamdynamix-itsm-ppm/vs/efacility-helpdesk-and-knowledgebase)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/116767/2074486/helpdesk/vs/efacility-helpdesk-and-knowledgebase)
19. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.sg/software/105081/tidio-chat)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/105081/2074486/tidio-chat/vs/efacility-helpdesk-and-knowledgebase)
20. **osTicket** — 4.3/5 (76 reviews) — Open-source customer support ticket system
    - [View profile](https://www.getapp.sg/software/10260/osticket)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/10260/2074486/osticket/vs/efacility-helpdesk-and-knowledgebase)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase)
- [View Product Profile](https://www.getapp.sg/software/2074486/efacility-helpdesk-and-knowledgebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/efacility-helpdesk-and-knowledgebase/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-AU | <https://www.getapp.com.au/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-CA | <https://www.getapp.ca/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-GB | <https://www.getapp.co.uk/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-IE | <https://www.getapp.ie/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-SG | <https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-ZA | <https://www.getapp.za.com/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |

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