---
description: If you're in a hunt for the best solution for your business, learn what eFACiLiTY Helpdesk and Knowledgebase has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: eFACiLiTY Helpdesk and Knowledgebase Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [eFACiLiTY Helpdesk and Knowledgebase](/software/2074486/efacility-helpdesk-and-knowledgebase) > [eFACiLiTY Helpdesk and Knowledgebase Alternatives](https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase)

# Alternatives to eFACiLiTY Helpdesk and Knowledgebase

Canonical: https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase

> Explore the top alternatives to eFACiLiTY Helpdesk and Knowledgebase. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.sg/software/119575/hubspot-service-hub)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/119575/2074486/hubspot-service-hub/vs/efacility-helpdesk-and-knowledgebase)
2. **HaloITSM** — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
   - [View profile](https://www.getapp.sg/software/130803/haloitsm)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/130803/2074486/haloitsm/vs/efacility-helpdesk-and-knowledgebase)
3. **Freshservice** — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.sg/software/91351/freshservice)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91351/2074486/freshservice/vs/efacility-helpdesk-and-knowledgebase)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.sg/software/10317/freshdesk)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/10317/2074486/freshdesk/vs/efacility-helpdesk-and-knowledgebase)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.sg/software/102017/atera)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/102017/2074486/atera/vs/efacility-helpdesk-and-knowledgebase)
6. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.sg/software/10036/zoho-desk)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/10036/2074486/zoho-desk/vs/efacility-helpdesk-and-knowledgebase)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.sg/software/91301/liveagent)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91301/2074486/liveagent/vs/efacility-helpdesk-and-knowledgebase)
8. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.sg/software/113999/engagebay-marketing)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/113999/2074486/engagebay-marketing/vs/efacility-helpdesk-and-knowledgebase)
9. **NinjaOne** — 4.7/5 (298 reviews) — Cloud-based unified IT operations platform for MSPs
   - [View profile](https://www.getapp.sg/software/108129/ninjaone)
   - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/108129/2074486/ninjaone/vs/efacility-helpdesk-and-knowledgebase)
10. **LiveChat** — 4.6/5 (1728 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.sg/software/8385/livechat)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/8385/2074486/livechat/vs/efacility-helpdesk-and-knowledgebase)
11. **Lime CRM** — 4.3/5 (145 reviews) — We create customer heroes, a platform for customer journeys.
    - [View profile](https://www.getapp.sg/software/2038799/lime)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/2038799/2074486/lime/vs/efacility-helpdesk-and-knowledgebase)
12. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.sg/software/91811/jira-service-management)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/91811/2074486/jira-service-management/vs/efacility-helpdesk-and-knowledgebase)
13. **Caspio** — 4.6/5 (249 reviews) — AI platform for building custom business applications.
    - [View profile](https://www.getapp.sg/software/90524/caspio)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/90524/2074486/caspio/vs/efacility-helpdesk-and-knowledgebase)
14. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.sg/software/90863/sysaid)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/90863/2074486/sysaid/vs/efacility-helpdesk-and-knowledgebase)
15. **Front** — 4.5/5 (291 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.sg/software/102177/front)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/102177/2074486/front/vs/efacility-helpdesk-and-knowledgebase)
16. **livepro** — 4.8/5 (182 reviews) — Knowledge management system
    - [View profile](https://www.getapp.sg/software/122747/livepro)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/122747/2074486/livepro/vs/efacility-helpdesk-and-knowledgebase)
17. **EZO EAM** — 4.6/5 (1546 reviews) — Cloud-based Enterprise Asset Management and CMMS Software
    - [View profile](https://www.getapp.sg/software/103331/ezofficeinventory)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/103331/2074486/ezofficeinventory/vs/efacility-helpdesk-and-knowledgebase)
18. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
    - [View profile](https://www.getapp.sg/software/101213/service-desk)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/101213/2074486/service-desk/vs/efacility-helpdesk-and-knowledgebase)
19. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.sg/software/116767/helpdesk)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/116767/2074486/helpdesk/vs/efacility-helpdesk-and-knowledgebase)
20. **Agiloft** — 4.8/5 (39 reviews) — Cloud-based tool for contract lifecycle management.
    - [View profile](https://www.getapp.sg/software/103389/agiloft)
    - [Compare vs eFACiLiTY Helpdesk and Knowledgebase](https://www.getapp.sg/compare/103389/2074486/agiloft/vs/efacility-helpdesk-and-knowledgebase)

## Related Categories

- [Help Desk Software](https://www.getapp.sg/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase)
- [View Product Profile](https://www.getapp.sg/software/2074486/efacility-helpdesk-and-knowledgebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/efacility-helpdesk-and-knowledgebase/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-AU | <https://www.getapp.com.au/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-CA | <https://www.getapp.ca/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-GB | <https://www.getapp.co.uk/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-IE | <https://www.getapp.ie/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-SG | <https://www.getapp.sg/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |
| en-ZA | <https://www.getapp.za.com/alternatives/2074486/efacility-helpdesk-and-knowledgebase> |

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